Explore Desktop Support Manager jobs on Ladders, where you can find vetted professional opportunities paying $100,000 or more. Desktop Support Managers lead the teams and services that help employees use workplace technology effectively, reliably, and securely. Browse openings across industries and discover roles aligned with your leadership experience and career goals.
Desktop Support Managers oversee day-to-day technical support and the people, processes, and systems behind it. They guide support teams, manage escalations, set service expectations, and work with other IT groups to resolve recurring issues. Depending on the organization, the role may also cover endpoint deployment, asset management, software support, service desk operations, and support for onsite, remote, or hybrid employees.
Employers often look for a combination of technical knowledge and people-management ability. Relevant strengths may include IT service management, incident and problem management, Windows and macOS environments, endpoint management, identity and access support, and familiarity with ticketing and remote-support tools. Communication, coaching, prioritization, vendor coordination, and the ability to use service metrics to improve outcomes are also valuable.
Desktop Support Managers can advance into senior IT operations, end-user computing, service delivery, infrastructure, or workplace technology leadership. Some roles focus on managing a regional support organization, while others oversee enterprise-wide endpoint services or help modernize employee technology. Compare responsibilities, team scope, and compensation details to find an opportunity that fits your experience.
Use Ladders to explore vetted professional job opportunities with salaries of $100,000 or more. Review Desktop Support Manager listings, assess the qualifications and leadership scope, and find roles where you can improve support operations and the employee technology experience.
Configuration and Data Management
$98K - $163K *
Transform the future of national security by managing critical data and configuration processes. Collaborate with diverse teams to ensure timely evaluations and support mission success in a dynamic la...
Yesterday
$120K - $135K *
Advance the future of desktop engineering by developing and implementing robust OS deployment solutions for a complex government client, ensuring seamless software distribution and security compliance...
2 weeks ago
Services Development Manager, Client
$125K - $172K *
Join a dynamic team to drive partner services strategy, translating market needs into impactful solutions. Collaborate across functions to enhance service offerings, secure investments, and enable sal...
6 days ago
$110K - $160K *
Oversee customer deployment projects from initiation to closure, ensuring alignment on scope, schedule, and outcomes. Lead cross-functional teams, manage risks, and drive accountability to deliver suc...
1 week ago
$100K - $120K *
Drive success by leading a dynamic automotive program team, focusing on performance improvement, client relationships, and day-to-day operations while fostering an engaging environment that empowers m...
2 weeks ago
Development Manager - Maintenance & Delivery
$100K - $120K *
Lead a skilled team of developers to maintain and enhance production software. Manage defect resolution, and release cycles while ensuring quality standards and AI integration. Drive team performance...
3 weeks ago
Development Manager - Maintenance & Delivery
$100K - $120K *
Lead a team of developers to maintain production software, drive releases, and oversee defect resolution. Engage with cross-functional partners to ensure software quality while championing AI technolo...
3 weeks ago
$110K - $130K *
Lead the charge in managing technology and security projects, driving Agile execution across teams while ensuring compliance and risk oversight in a dynamic enterprise environment...
1 week ago
Services Development Manager, CX/EX
$125K - $172K *
Transform partner strategies into impactful services that enhance market offerings. Drive collaboration across teams to optimize service delivery, ensuring alignment with partner solutions and maximiz...
6 days ago
SENIOR TECHNOLOGY SPECIALIST - VIRTUAL DESKTOP & LINUX PLATFORMS
$95K - $115K *
Shape your future by delivering and automating enterprise VDI and Linux platforms. Leverage your expertise to enhance operational support and drive continuous improvement in hybrid environments, contr...
Reposted 4 days ago
SENIOR TECHNOLOGY SPECIALIST - VIRTUAL DESKTOP & LINUX PLATFORMS
$100K - $120K *
Engineer cutting-edge Virtual Desktop Infrastructure and Linux platforms, driving automation and operational excellence. Collaborate with teams to enhance user experience and modernize infrastructure...
Reposted 4 days ago
$120K - $135K *
Champion robust solutions for large-scale software deployment, leveraging expertise in OS deployment technologies. Develop and implement Desktop OS Images while providing strategic support for a compl...
2 weeks ago
ManageEngine ITSM Administrator / Automation Engineer
$95K - $115K *
Manage and optimize the ManageEngine ITSM environment, driving automation and enhancing service delivery. Collaborate across teams to improve ITIL processes and ensure platform stability, security, an...
3 days ago
$71K - $118K *
Support our team by providing expert installation and troubleshooting for end-user devices, ensuring seamless operation of VOIP phones, printers, and more. Contribute to modernization projects and mai...
1 week ago
$110K - $135K *
Drive exceptional service delivery by managing a global IT support team, ensuring high-quality technical guidance and client satisfaction while fostering a culture of excellence and continuous improve...
2 weeks ago
Global Delivery Manager (IT- SaaS)
$100K - $120K *
Champion the end-to-end execution of carrier engagements, ensuring efficient resource allocation and standardized delivery frameworks. Drive operational efficiency across a portfolio of SaaS products...
1 week ago
$110K - $130K *
Join a dynamic team to manage IT projects through all phases, ensuring alignment with strategic goals. Collaborate across teams, guide project execution, and utilize project management methodology to...
3 weeks ago
$72K - $111K *
Join a team that's dedicated to enhancing IT service delivery by leading a dynamic Service Desk. Oversee operations for 13,000+ users, ensuring optimal performance and high satisfaction through effect...
2 weeks ago
$72K - $111K *
Pioneer excellence in IT service management. Lead a dedicated team to enhance customer support for a diverse user base, driving performance and operational efficiency while ensuring top-tier service d...
2 weeks ago
$100K - $120K *
Partner with us to lead transformative IT projects, ensuring successful delivery from initiation to completion. Collaborate with cross-functional teams to drive business outcomes and modernize technol...
1 week ago
End User Device Engineer (Senior)
$82K - $172K *
Shape the future of IT solutions by leading infrastructure management and modernization efforts across global facilities. Collaborate with a high-performing team to enhance national security through i...
4 days ago
Manager III Content Process Standards & Training
$139K - $208K *
Optimize training strategies and content delivery to enhance employee engagement and operational efficiency. Lead a collaborative team in developing innovative learning solutions that meet diverse org...
Reposted 2 weeks ago
Manager, Infrastructure Services (Windows, VMware & Citrix)
$110K - $130K *
Lead the charge in delivering and modernizing enterprise infrastructure services, managing teams that support Windows, VMware, and Citrix environments, ensuring operational stability and excellence wh...
3 weeks ago
Multi-Discipline Collection Manager
$77K - $176K *
Transform the future of intelligence analysis by leveraging your expertise to manage collection operations and develop actionable insights that support critical decision-making for national security...
Today
Staff Technical Program Manager
$110K - $130K *
Accelerate your career by leading large-scale, cross-functional programs in data and AI. Drive execution, manage dependencies, and influence strategy while collaborating with engineering and product t...
1 week ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support teams and oversees services that help employees use computers, software, and workplace technology. Responsibilities can include escalations, service levels, endpoint support, team development, and coordination with other IT departments.
What qualifications are common for Desktop Support Manager jobs?
Employers commonly seek experience managing IT support teams, strong troubleshooting and service-delivery knowledge, and familiarity with endpoint environments and support tools. Communication, coaching, incident management, and process-improvement skills are also important. Requirements vary by employer.
What skills help Desktop Support Managers succeed?
Useful skills include team leadership, customer service, prioritization, incident and problem management, endpoint support, ticketing systems, and clear communication. The ability to evaluate service metrics and improve support processes can also be valuable.
What career paths can follow a Desktop Support Manager role?
Depending on experience and organizational structure, professionals may move into senior IT operations, end-user computing, service delivery, infrastructure, or workplace technology leadership.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Ladders features vetted professional opportunities paying $100,000 or more. Browse its Desktop Support Manager listings to review available roles, responsibilities, and qualifications.