Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$95K - $115K *
Accelerate progress at test operations by developing solutions, managing technician performance, and ensuring compliance. Maintain equipment and collaborate cross-functionally to meet customer satisfa...
Reposted 1 week ago
$108K - $130K *
Unlock your potential by leading complex application development in a dynamic AWS environment. Collaborate with cross-functional teams to optimize high-volume data workflows and ensure reliable proces...
Today
$95K - $115K *
Elevate your career by leading application development in a dynamic AWS environment. Collaborate on complex workflows, optimize high-volume data processing, and ensure robust solutions while driving i...
Today
$110K - $130K *
Champion innovative web solutions by leveraging cloud technologies and full-stack expertise. Collaborate with cross-functional teams to design, develop, and optimize applications that drive business s...
Reposted today
$110K - $130K *
Unlock potential by leading backend Java development with Spring Boot, designing scalable microservices, and integrating real-time data solutions. Collaborate across teams to enhance software lifecycl...
Reposted 2 days ago
$91K - $156K *
Grow your expertise by delivering vital field support for low- and medium-voltage power distribution systems. Lead installation, testing, and troubleshooting to enhance customer operations across Nort...
Reposted today
$91K - $156K *
Shape the future of power distribution by delivering expert field support for low- and medium-voltage systems. Lead installation and commissioning efforts while ensuring customer satisfaction across d...
Reposted 1 week ago
$88K - $105K *
Grow your career with a dynamic role leading technical support for product prototypes. Utilize your expertise in troubleshooting and project management to enhance product reliability while collaborati...
6 days ago
$95K - $115K *
Transform the future of refinery projects by leading capital initiatives, ensuring safety, cost efficiency, and timely delivery while managing multiple projects across various phases and collaborating...
2 weeks ago
Worldwide Workstation Business Operations & Activation Senior Manager
$125K - $150K *
Champion global business operations by leading cross-functional teams, driving strategic alignment, and executing measurable plans to enhance performance and growth across diverse markets...
Today
IT Deployment Manager Grand Rapids MI
$80K - $95K *
Lead the Deployment Team to execute IT hardware and network projects, ensuring timely delivery, budget adherence, and client satisfaction. Foster collaboration and operational excellence while managin...
1 week ago
$75K - $90K *
Support the integration and interoperability of systems for Tactical Communications and Electromagnetic Warfare, addressing U.S. Marine Corps requirements through technical solutions and strategic pla...
5 days ago
Software Engineer, Manufacturing & Supply Chain
$120K - $145K *
Empower our team by automating procurement processes and enhancing AI infrastructure. Collaborate closely with experts to streamline operations, ensuring timely delivery and accuracy in manufacturing...
3 weeks ago
Sr Software Development Engineer, Business Process Optimization
$176K - $264K *
Transform the future of enterprise workflows by architecting scalable, high-performance systems that enhance AI-driven automation and observability, ensuring seamless integration and operational excel...
Today
$82K - $173K *
Architect innovative RF testing solutions to enhance national security. Collaborate with a leading R&D team to develop and validate critical systems, ensuring safety and compliance while executing com...
2 days ago
Software Engineer, Applications, Trusted Content Standards
$110K - $130K *
Advance your career by shaping Trusted Content standards and applications. Collaborate with cross-functional teams to develop innovative solutions that enhance automation practices and drive operation...
6 days ago
Software Engineer, Applications, Trusted Content Standards
$110K - $130K *
Unlock the potential of Trusted Content by collaborating with cross-functional teams to develop and standardize automation solutions that enhance operational efficiency and drive innovation across div...
6 days ago
Software Engineer, Applications, Trusted Content Standards
$110K - $130K *
Transform the future of Trusted Content by collaborating with cross-functional teams to develop and scale innovative standards and applications that enhance autonomous operations across various workfl...
6 days ago
Microsoft 365 & Endpoint Management Administrator - Information Technology Services
$90K - $108K *
Unlock potential by managing and optimizing Microsoft 365 environments, enhancing collaboration through Teams and SharePoint. Collaborate with teams to drive digital transformation and ensure security...
Yesterday
$130K - $135K *
Join our dynamic team as a Systems Engineer, bridging software and hardware to ensure seamless deployment of manufacturing test systems across multiple stations, enhancing reliability and performance...
2 weeks ago
ServiceNow Platform Administrator
$80K - $95K *
Join a team that's transforming IT solutions through ServiceNow support and enhancements. You'll collaborate with various teams to optimize platform performance for leading brands, ensuring effective...
Reposted 1 month ago
Technical Support Specialist (Engineer Systems 3) - 30601
$90K - $103K *
Lead the charge in delivering advanced LVC training solutions for military operations. Collaborate with teams to ensure seamless execution of training events, leveraging your technical expertise to en...
Reposted yesterday
Manager, Data Center Support Services
$102K - $209K *
Lead a dynamic technical writing team to develop and maintain essential documentation for data center operations, ensuring clarity, quality, and timely delivery while collaborating with subject-matter...
Today
Manager, Data Center Support Services
$102K - $209K *
Take ownership of a dynamic team managing hardware installations and troubleshooting in data center environments. Collaborate with development teams and vendors to resolve complex issues while ensurin...
4 days ago
Manager, Data Center Support Services
$102K - $209K *
Drive a high-performing team managing hardware installations and troubleshooting. Oversee network communications and data center operations, ensuring compliance and continuous improvement while collab...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.