Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$80K - $95K *
Transform network infrastructure by designing self-healing systems, collaborating with teams and stakeholders, and ensuring optimal performance through troubleshooting and upgrades. Embrace a hybrid w...
Today
Principal Engineer, Field Service, Denver, Colorado
$111K - $144K *
Drive customer success by resolving complex technical issues as a Principal Engineer. Collaborate with teams to enhance support services, ensuring seamless operations and proactive engagement for Powe...
2 days ago
Office 365 - Technical Analyst
$95K - $115K *
Reimagine the Microsoft 365 experience as you lead service delivery, ensuring operational stability and driving continuous improvement while collaborating with technical teams to enhance security, com...
Reposted 1 week ago
$110K - $130K *
Transform IT infrastructure by developing CI/CD pipelines and observability solutions, ensuring security and compliance standards in cloud environments while collaborating with diverse teams for optim...
1 month ago
CyberArk SME / DevOps Engineer
$70K - $110K *
Elevate your career as a CyberArk SME/DevOps Engineer, implementing secure solutions for federal modernization. Leverage your expertise in privileged access management to drive best practices and enha...
1 week ago
$140K - $160K *
Partner with us to modernize IT systems as a Senior Systems Engineer, providing technical leadership in cloud technologies and geospatial solutions to support mission-critical applications and enhance...
Today
Global Software Support Engineer I
$70K - $95K *
Transform customer software support by resolving equipment application issues, analyzing software problems, and enhancing product knowledge through training. Collaborate with teams to ensure effective...
1 week ago
$87K - $91K *
Join a team that's dedicated to maintaining mission-critical data center operations. As a Site Engineer II, you'll ensure optimal performance of electrical and mechanical systems, contributing to 24/7...
6 days ago
$65K - $97K *
Transform complex application support by providing Tier 3 engineering expertise, troubleshooting production issues, and collaborating across teams to enhance system reliability and performance. Drive...
Reposted yesterday
Software/Applications Developer (on-site)
$110K - $130K *
Join a team that's dedicated to enhancing software solutions for Command and Control systems. Leverage your expertise in software development and engineering to drive innovation and ensure seamless in...
1 week ago
$118K - $125K *
Join a dynamic team as you drive automation and cloud solutions, enhancing infrastructure services and supporting critical platform implementations. Collaborate on innovative projects while ensuring s...
1 week ago
$95K - $115K *
Join a team that's driving innovation in Systems Engineering by embedding with customer-focused groups to gather insights, define needs, and develop robust requirements. Collaborate across functions t...
2 weeks ago
Junior SAP Integration Developer
$63K - $105K *
Elevate your career as a Junior SAP Integration Developer, driving technical design and development of SAP solutions. Collaborate with stakeholders to ensure seamless system integration and support, w...
2 days ago
$130K - $150K *
Join a team that's shaping the future of Virtual Desktop Infrastructure by designing, deploying, and maintaining cutting-edge VDI systems. Collaborate with cross-functional teams to enhance performanc...
Today
$130K - $150K *
Join a team that's redefining Virtual Desktop Infrastructure by engineering, deploying, and maintaining cutting-edge VDI systems. Collaborate on innovative solutions to enhance security, performance...
Today
$73K - $101K *
Deliver exceptional field service support for power distribution systems, ensuring installation, maintenance, and repair of critical equipment. Collaborate with project teams to enhance customer satis...
Yesterday
$73K - $101K *
Join us to oversee installation, testing, and maintenance of low voltage power distribution systems. Collaborate with teams to ensure safety and customer satisfaction while enhancing operational effic...
2 days ago
$69K - $96K *
Unlock potential by joining a dynamic team focused on critical digital infrastructure. As a key player, you'll oversee installation, maintenance, and repair of power distribution systems, ensuring exc...
2 days ago
Business Systems Analyst (AI and Automation)
$80K - $95K *
Join a dynamic team to analyze and enhance business processes using AI and automation. Collaborate with stakeholders to document workflows, identify opportunities, and translate needs into actionable...
5 days ago
Senior Field Support Technician / Deputy Lead
$80K - $95K *
Play a key role in providing advanced technical support and leadership for field operations, ensuring seamless network connectivity and effective incident management across remote locations in a dynam...
Today
Senior Field Support Technician / Deputy Lead
$80K - $95K *
Take ownership of advanced troubleshooting and field support for enterprise IT operations. Lead technicians, coordinate installations, and ensure seamless connectivity across remote locations while ma...
2 days ago
$80K - $95K *
Lead the maintenance and support of operating systems and infrastructure, ensuring optimal performance and uptime. Engage in system upgrades, troubleshooting, and documentation to enhance IT operation...
1 week ago
Software Engineer - Level 3 - Operational Technology
$95K - $115K *
Lead complex software engineering projects, collaborating with analysts to design and implement technical solutions that align with business strategies while ensuring quality and compliance with archi...
1 week ago
$88K - $105K *
Join a team that's driving transformation in IT Supply Chain by managing multiple projects effectively. You'll oversee resources, timelines, and stakeholder communication while ensuring quality and bu...
Reposted yesterday
$80K - $95K *
Join a team that's shaping the future of defense simulation. As a Systems Engineer, support the TASD program through requirements development, data analysis, and collaborative modeling to enhance our...
Reposted 1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.