Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$98K - $217K *
Transform service desk operations by leading Tier I support, managing incidents, and driving process improvements. Collaborate with stakeholders to enhance service delivery and ensure compliance with...
1 week ago
Systems Administrator (Engineer)
$95K - $115K *
Unlock your potential as you lead IT initiatives, enhance client partnerships, and drive technology solutions across diverse environments. Collaborate with a dynamic team to deliver exceptional servic...
3 weeks ago
$164K - $226K *
Elevate your career as you design innovative thermal solutions for next-gen networking platforms, collaborating across teams to optimize performance and efficiency in high-performance computing enviro...
Yesterday
$152K - $209K *
Shape the future of thermal engineering by designing innovative cooling solutions for AI and HPC systems. Collaborate with cross-functional teams to optimize performance and reliability while mentorin...
6 days ago
$90K - $105K *
Join a team that's dedicated to orchestrating high-level protocol events and supporting senior leaders. You'll manage logistics, develop event products, and ensure seamless execution of meetings and c...
1 week ago
$110K - $130K *
Engineer secure, scalable cloud platforms and automate workflows. Lead migrations, implement observability, and mentor junior engineers while driving cloud-native adoption in a collaborative environme...
1 week ago
$90K - $110K *
Unlock potential by serving as a technical expert in customer deployments, integrations, and troubleshooting. Collaborate with diverse teams to ensure operational excellence and customer satisfaction...
3 weeks ago
$80K - $200K *
Unlock potential by providing hands-on support for Oracle and Sun systems in a classified environment. Engage in troubleshooting, maintenance, and documentation to ensure optimal performance and opera...
Today
$80K - $200K *
Unlock your potential by providing hands-on support for Oracle and Sun systems in a classified environment. Collaborate with engineering teams to ensure optimal performance and operational readiness w...
Today
Data Center New Build Deployment Enablement Manager (DEM)
$92K - $154K *
Oversee the coordination of network infrastructure deployment for new Data Center builds, ensuring alignment across teams and tracking milestones from cable start to Production Ready. Drive accountabi...
1 week ago
$95K - $149K *
Transform our DevOps capabilities by enhancing CI systems and cloud infrastructure. Collaborate with engineering teams to improve reliability and efficiency in build/test environments across AWS and A...
3 weeks ago
Data Center Technician III, Deployment Support
$105K - $145K *
Unlock your potential as you support cutting-edge infrastructure, performing repairs and troubleshooting on technical equipment while collaborating with teams to enhance operational efficiency and rel...
Yesterday
Systems Engineer Level 1 - 537
$168K - $198K *
Innovate solutions by collaborating with multidisciplinary teams to enhance system administration and infrastructure maintenance, ensuring operational readiness and compliance throughout the systems e...
6 days ago
Systems Engineer Level 1 - 537
$168K - $198K *
Support and enhance system operations by collaborating with stakeholders, managing infrastructure, and optimizing processes through automation, ensuring compliance and operational readiness across div...
6 days ago
$100K - $120K *
Join a team that's dedicated to enhancing IT service operations by leading a high-performance support team, driving innovation, and ensuring exceptional customer satisfaction through strategic managem...
2 weeks ago
$99K - $225K *
Champion user-centric design by crafting intuitive digital experiences for self-service cloud platforms. Collaborate with product managers and agile teams to enhance user engagement through research...
1 week ago
$99K - $225K *
Join a dynamic team to design intuitive user experiences for cloud platforms. Collaborate with product managers and agile teams to enhance user engagement through research, prototyping, and interface...
1 week ago
$100K - $120K *
Oversee IT security operations, managing a 24/7 service desk and technical teams. Drive service delivery for large-scale technology deployments, ensuring efficiency and system integrity across a diver...
1 week ago
Engineer, Professional Services
$80K - $95K *
Transform client engagements by delivering expert project support and ensuring compliance. Leverage your technical skills to drive results, manage project timelines, and provide exceptional customer s...
6 days ago
VDI VMware Horizon Administrator
$73K - $115K *
Optimize virtual desktop environments by administering and supporting Horizon VDI systems. Leverage extensive experience in VMware and application packaging to enhance performance and user experience...
2 weeks ago
$82K - $128K *
Join a team that's at the forefront of IT service management! Oversee daily operations of a dynamic service desk, drive performance excellence, and lead a skilled team to ensure optimal service delive...
3 weeks ago
$82K - $128K *
Build your leadership skills by supervising a dynamic IT service desk team, ensuring operational excellence while enhancing customer satisfaction through strategic performance management and coaching...
4 weeks ago
$120K - $145K *
Drive mobile engineering excellence by leading app development, mentoring engineers, and integrating AI solutions to enhance user experiences across iOS and Android platforms while collaborating with...
Today
$81K - $138K *
Join a team that's dedicated to delivering innovative ServiceNow solutions. Leverage your technical expertise to design, implement, and optimize applications, ensuring client satisfaction and project...
2 weeks ago
$72K - $115K *
Join a dynamic team as you collaborate on innovative electrical designs, progressing from basic tasks to complex projects while ensuring quality and efficiency in a supportive environment...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.