Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$79K - $99K *
Unlock your potential by delivering exceptional first-level IT support, troubleshooting hardware and software issues, and enhancing user experience for hospital staff and volunteers in a collaborative...
2 weeks ago
$95K - $110K *
Unlock your potential as a key IT Support Engineer, blending hands-on support with engineering tasks. Drive automation, manage access, and enhance security while ensuring seamless IT operations in a d...
1 week ago
$79K - $99K *
Support our team by delivering exceptional first-level IT support, troubleshooting hardware/software issues, and enhancing user experience for hospital staff and volunteers. Your expertise will drive...
1 week ago
$77K - $100K *
Transform IT support by delivering exceptional desktop and end-user assistance, ensuring seamless technology for executives and events. Collaborate with senior staff to troubleshoot issues and enhance...
1 week ago
$66K - $109K *
Deliver exceptional support by efficiently resolving IT incidents and requests. Collaborate with cross-functional teams to enhance user experience and maintain critical applications, ensuring seamless...
1 week ago
$66K - $109K *
Optimize IT support operations by efficiently triaging and resolving Tier 0-2 incidents. Collaborate with cross-functional teams to enhance user experience and maintain critical applications in a dyna...
1 week ago
$73K - $91K *
Unlock potential by providing expert IT support and technical services to enhance user experience. Collaborate with teams to troubleshoot, maintain, and install hardware and software, ensuring optimal...
Yesterday
Executive Deskside Support Technician
$106K - $132K *
Join a team that's dedicated to providing exceptional executive support, ensuring seamless technology experiences for high-level professionals through expert troubleshooting and relationship-building...
2 weeks ago
$124K - $139K *
Transform your career by resolving technical issues efficiently, ensuring adherence to SLAs, and supporting a skilled team in a dynamic 24/7 environment. Drive reliability metrics and develop framewor...
Today
Sr. Windows and Desktop Engineer
$110K - $130K *
Shape the future of enterprise desktop environments by providing expert engineering and support for Windows OS, software deployment, and security configurations in a large-scale federal setting, ensur...
2 weeks ago
$73K - $113K *
Explore a dynamic role in technical support, bridging customer needs with engineering solutions. Collaborate globally to resolve issues, enhance user experience, and drive continuous improvement in so...
2 weeks ago
$80K - $85K *
Support and enhance IT operations by providing comprehensive technical assistance to users across various platforms, ensuring minimal downtime and efficient service delivery in a fast-paced retail env...
Reposted 2 weeks ago
$85K - $110K *
Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...
1 week ago
Sr. Desktop Support Specialist
$72K - $108K *
Unlock potential by providing expert Tier I-III support, managing IT assets, and driving service improvements. Collaborate with IT teams to enhance user experience and maintain documentation while ana...
1 week ago
Field Engineering, Data Center SME
$110K - $130K *
Lead the charge in defining and enhancing data center delivery standards, ensuring quality and efficiency across complex projects. Collaborate with teams to improve technical methods and support scala...
2 weeks ago
$120K - $145K *
Transform user experiences by deploying and configuring innovative AI solutions. Collaborate with teams to identify use cases, write production code, and drive adoption of cutting-edge technology in r...
2 weeks ago
$152K - $233K *
Transform business functions by embedding AI solutions that drive real change. Collaborate with leaders to identify opportunities, build prototypes, and ensure adoption, all while integrating seamless...
3 weeks ago
VDI / Cloud Operations & Maintenance Engineer
$125K - $195K *
Join a team that's dedicated to optimizing enterprise VDI and cloud systems. Leverage your expertise in Windows administration and virtualization to ensure system reliability, troubleshoot complex iss...
6 days ago
$80K - $95K *
Transform your career by delivering innovative IT and OT solutions in a dynamic manufacturing environment. Collaborate with cross-functional teams to enhance system reliability and performance while p...
4 days ago
$79K - $90K *
Lead the charge in providing exceptional onsite and remote end-user support through your technical expertise in desktop environments, ensuring seamless operations and high user satisfaction across var...
Reposted 3 weeks ago
$146K - $234K *
Lead the charge in providing exceptional help desk support for web-based data management applications. Collaborate with engineers to resolve issues, manage Jira tickets, and maintain documentation, en...
Today
Client Support Engineer I - LA
$85K - $105K *
Join a team that's dedicated to delivering exceptional IT support. In this hybrid role, you'll provide onsite and remote assistance to clients, ensuring seamless communication and high-quality service...
4 days ago
$72K - $93K *
Provide exceptional deskside IT support by resolving technical issues, collaborating with global teams, and ensuring top-notch customer service. Leverage your expertise in troubleshooting and client c...
3 weeks ago
$135K - $155K *
Lead IT support initiatives, optimizing end-user experience and governance across a diverse application landscape, while mentoring junior team members and establishing robust support standards...
4 weeks ago
$120K - $135K *
Champion robust solutions for large-scale software deployment, leveraging expertise in OS deployment technologies. Develop and implement Desktop OS Images while providing strategic support for a compl...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.