Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$110K - $135K *
Accelerate progress at deploying and managing GenAI systems across cloud and hybrid platforms. Collaborate with AI engineers to ensure secure and reliable operations while optimizing CI/CD pipelines a...
6 days ago
$76K - $150K *
Unlock innovative technology solutions by collaborating with cross-functional teams to design, develop, and enhance scalable integration solutions that drive business value and improve client experien...
1 week ago
$76K - $150K *
Partner with us to drive innovative integration solutions, collaborating with cross-functional teams to enhance client experiences and deliver high-quality technology outcomes in a dynamic environment...
1 week ago
$90K - $100K *
Unlock potential by driving operational excellence in IT infrastructure. Collaborate with cross-functional teams to monitor, troubleshoot, and automate processes, ensuring seamless cloud and system op...
1 week ago
DCE 4LS Customer Support Engineer
$95K - $115K *
Innovate solutions for complex optical communication challenges, providing expert support and troubleshooting for cutting-edge WDM products. Collaborate with R&D and field teams to enhance customer ex...
1 week ago
Data Center ICT/Telecom Engineer, Consultant
$96K - $135K *
Transform the future of telecommunications design by creating innovative low voltage systems and layouts for mission-critical facilities. Collaborate with multi-discipline teams to deliver high-qualit...
1 week ago
Data Center ICT/Telecom Engineer, Consultant
$96K - $135K *
Lead the charge in designing low voltage systems for mission-critical facilities. Collaborate with multi-discipline teams to produce high-quality BIM/CAD designs, ensuring project success from concept...
1 week ago
Data Center ICT/Telecom Engineer, Consultant
$96K - $135K *
Join a team that's shaping the future of telecommunications design. Leverage your expertise in low voltage systems and BIM/CAD to create innovative solutions for mission-critical facilities while coll...
1 week ago
Data Center ICT/Telecom Engineer, Consultant
$96K - $135K *
Lead the charge in designing low voltage systems for mission-critical facilities, collaborating with multi-discipline teams to produce high-quality BIM/CAD drawings and models, ensuring project succes...
1 week ago
$80K - $95K *
Oversee the design and maintenance of core infrastructure systems, ensuring stability, security, and scalability. Deliver advanced troubleshooting, manage projects efficiently, and enhance operational...
4 weeks ago
Senior IT Infrastructure Engineer
$110K - $130K *
Drive the evolution of IT infrastructure by managing Microsoft 365, enhancing cybersecurity, and optimizing network systems. Collaborate with teams to ensure operational resilience and support busines...
2 weeks ago
Onsite Deskside Support Manager
$110K - $130K *
Lead and empower a large-scale end-user support operation, ensuring exceptional service delivery and operational excellence across multiple teams. Drive continuous improvement and strategic initiative...
3 weeks ago
Onsite Deskside Support Manager
$110K - $130K *
Champion exceptional end-user support by leading a dedicated team to enhance technology reliability and customer satisfaction for federal clients. Drive operational excellence and strategic improvemen...
3 weeks ago
Onsite Deskside Support Manager
$110K - $130K *
Lead and optimize end-user support operations, ensuring exceptional service delivery and performance metrics. Manage a team of technical staff while collaborating with leadership to enhance customer e...
3 weeks ago
$55K - $126K *
Advance mission-critical systems by leveraging your technical expertise to enhance automation and improve network performance. Collaborate with teams to tackle challenges and drive successful migratio...
Yesterday
$83K - $124K *
Unlock potential by leading the design and implementation of CI/CD pipelines, enhancing software delivery and operational stability for enterprise applications while collaborating with cross-functiona...
6 days ago
Senior Contact Center Engineer
$93K - $150K *
Support and optimize cloud-based contact center platforms, ensuring service availability and excellent customer experience. Collaborate with teams to troubleshoot complex issues and enhance operationa...
6 days ago
$72K - $87K *
Elevate data center operations by independently executing advanced installations. You will ensure quality and efficiency while mentoring junior technicians during build, expansion, and maintenance pro...
Reposted 4 days ago
$72K - $87K *
Lead the charge in data center infrastructure projects by executing advanced installations and quality assurance processes, mentoring junior technicians, and ensuring adherence to engineered drawings...
Reposted 4 days ago
Tools Development Engineer (REMOTE)
$110K - $130K *
Unlock the potential of next-gen AI systems by defining serviceability tools architecture. Collaborate with cross-functional teams to create actionable requirements and enhance documentation for compl...
3 weeks ago
Tools Development Engineer (REMOTE)
$110K - $130K *
Unlock the potential of next-gen AI systems by defining serviceability tools architecture. Collaborate with cross-functional teams to create actionable requirements and documentation for complex serve...
3 weeks ago
$117K - $195K *
Champion innovative ServiceNow solutions by designing, developing, and deploying customized applications. Collaborate with stakeholders to enhance system performance and ensure compliance with federal...
1 week ago
$148K - $263K *
Join a team that's dedicated to developing innovative ServiceNow solutions, enhancing system performance, and ensuring compliance with federal security frameworks while collaborating with stakeholders...
1 week ago
$148K - $263K *
Unlock potential by developing innovative ServiceNow solutions, enhancing ITSM, ITOM, and SPM functionalities. Collaborate with teams to deliver high-quality, secure applications while ensuring compli...
1 week ago
$80K - $95K *
Elevate technical performance by leading field deployments and maintenance, mentoring junior engineers, and ensuring high-quality service delivery through proactive fault management and adherence to e...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.