Customer Success Manager Jobs in Waltham, MA

Advance client service strategies by managing underwriting partnerships and providing hands-on support for high-impact accounts. Collaborate with brokers and agents to ensure successful renewals and d...

Lead and manage a dynamic Knowledge Management team to enhance client support. Drive collaboration, optimize knowledge assets, and ensure high service quality while fostering team development and cont...

Unlock potential by driving B2B sales for surgical solutions, fostering client relationships, utilizing consultative selling, and collaborating with teams to enhance surgical practices' performance na...

Contribute to the success of multiple clinical research sites by leading operations, ensuring compliance with regulations, and fostering team development to enhance patient care and operational excell...

Unlock potential by leading innovative clinical monitoring strategies to enhance trial execution. Drive compliance, optimize processes, and oversee CRO performance. Collaborate across departments to e...

Shape customer success by leading technical engagements, addressing complex licensing and vulnerability needs. Collaborate across teams ensuring seamless integration while adapting to diverse customer...

Lead the transformation of IT support operations for a global workforce, optimizing service delivery and enhancing user experience through innovative solutions and strategic management. Oversee a dedi...

Empower marketing innovation by optimizing Marketo systems and integrations. Collaborate cross-functionally to enhance data-driven processes and drive marketing performance using best practices and au...

Drive the vision for Samsara device installations, enhancing user experiences and ensuring rapid, accurate setups. Collaborate with cross-functional teams to optimize the install process, making impac...

Transform operational data into impactful cost-optimization products for fleets, owning the vision, strategy, and roadmap while collaborating with cross-functional teams to drive efficiency and innova...

Elevate enterprise healthcare sales by driving complex deals with health systems and MSOs. Cultivate executive relationships, craft compelling business cases, and orchestrate success from pilot to sys...

Champion data-driven insights to optimize post-sales operations, enhancing renewals and customer success. Collaborate across teams to drive process adherence and reporting, leading to improved perform...

Optimize lifecycle marketing strategies to enhance agent engagement and retention. Drive impactful onboarding and support initiatives while leveraging analytics to measure success across multi-channel...

Lead the charge in developing strategic healthcare products that leverage claims data and AI technology. Collaborate with cross-functional teams to execute a comprehensive platform strategy and align...

Explore innovative talent strategies in a high-impact recruitment role, partnering with leaders to attract top clinical research professionals and drive organizational success through analytics and ex...

Build strong relationships at a leading IoT company, guiding enterprise customers through deployment and adoption of innovative solutions. Collaborate cross-functionally while driving customer success...

Join a team that's committed to enhancing patient care through effective management of a diverse clinical team. Lead initiatives, collaborate with care providers, and ensure quality service delivery w...

Champion account management excellence by developing strategies that enhance customer relationships, driving retention and satisfaction across a diverse portfolio while leading a dynamic team and coll...

Champion growth by architecting strategic partnerships in healthcare. Drive sales enablement for commercial teams, removing obstacles to enhance pipeline performance and accelerate business expansion...

Analyze data to uncover insights that drive strategic decisions and enhance commercial performance. Collaborate across teams to improve ROI measurement and identify growth opportunities while utilizin...

Join a team that's shaping the future of Go To Market systems. Collaborate with stakeholders to define and execute technical strategies, ensuring alignment with business objectives while overseeing pr...

Elevate client partnerships by managing and expanding strategic accounts in healthcare. With a focus on analytics, deliver tailored solutions to enhance satisfaction, retention, and growth while servi...

Empower our vibrant dbt community by leading digital engagement efforts and enhancing member experience through effective management of Slack and other digital channels, fostering connections, learnin...

Lead strategic partner growth initiatives, enhance engagement, and drive revenue across a diverse portfolio of high-potential distribution partners. Collaborate with internal teams to ensure optimal p...

Transform customer relationships by leading complex onboarding engagements, ensuring business outcomes, and facilitating executive alignment across enterprise implementations from transition to long-t...