Customer Success Manager Jobs in Silver Spring, MD

Drive strategic initiatives, engage CxOs, and implement key projects to enhance operational efficiency and scale. Collaborate cross-functionally, leveraging data insights to boost organizational perfo...

Deliver exceptional client support as you manage operational alignment, performance insights, and issue resolution across assigned accounts, advocating for clients while collaborating with internal te...

Join a team that's dedicated to driving client success in healthcare. Lead and mentor a group of Client Success Managers while collaborating cross-functionally to enhance client engagement and retenti...

Join us to enhance our AI-driven retention strategy! You'll oversee customer risk signals, collaborate with teams, and tailor recommendations that empower field actions and optimize retention efforts...

Manage daily operations of Client Services, fostering collaboration and improving efficiency while ensuring exceptional client experience and team development. Lead recruitment and performance evaluat...

Shape the future of customer success by leading a dynamic team of CSMs. Drive adoption, value realization, and long-term relationships while optimizing team performance and scaling best practices acro...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Grow your career with an impactful role managing strategic partnerships. Use data-driven insights and relational expertise to optimize partner performance, drive revenue growth, and sustain long-lasti...

Drive enablement strategies across Sales and Client Success teams, ensuring consistent messaging and resources are effectively utilized in revenue conversations. Collaborate cross-functionally to enha...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Champion revenue growth by managing strategic accounts, enhancing customer engagement, and driving expansion opportunities through skilled account planning and proactive relationship management with e...

Champion customer success as a Senior Customer Success Engineer, leveraging technical expertise in data backup and recovery to enhance outcomes for clients. Drive adoption, optimize solutions, and eng...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Unlock client success by managing relationships, driving retention, and maximizing revenue in a consultative role focused on long-term partnerships and strategic growth for a defined business portfoli...

Unlock potential by serving as a technical partner for financial institutions, guiding integration architecture, troubleshooting issues, and ensuring successful SDK and API utilization throughout the...

Pioneer client relationships by developing strategic initiatives that drive growth and optimize marketing performance. Thrive in a dynamic environment while managing comprehensive brand strategies and...

Accelerate customer success by managing high-value relationships, driving engagement, and utilizing AI insights to ensure retention and growth. Collaborate cross-functionally to enhance customer exper...

Champion transformative leadership to enhance software service delivery, fostering innovation, customer satisfaction, and team excellence in a remote environment. Drive processes and AI integration to...

Champion customer success by driving product adoption and engagement. Collaborate cross-functionally to align customer goals with solutions, ensuring value realization and long-term success through ef...

Empower the future of senior living by owning product strategy and execution. Collaborate cross-functionally to drive impactful outcomes, enhance the resident experience, and leverage AI to transform...

Shape the future of our analytics function by driving AI-enabled insights across the customer lifecycle. Collaborate with cross-functional teams to enhance decision-making and scale operations in a dy...

Elevate your career by partnering with senior living executives to drive adoption and ROI. This strategic role combines clinical insight and commercial acumen to enhance client relationships and opera...

Reimagine patient services management by leading remote teams, enhancing operational efficiencies, and fostering collaboration to drive program success while ensuring high-quality outcomes in a dynami...

Innovate customer engagement by leading digital strategy initiatives, optimizing platforms for operational efficiency, and fostering a culture of continuous improvement to drive business growth in a d...