Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$83K *

Join a dynamic team as you enhance customer relationships through effective route management, up-selling, and exceptional service. Drive success by ensuring timely deliveries and maintaining high stan...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $120K *

Champion operational excellence by leading a dynamic team to enhance customer service, drive performance, and implement continuous improvement initiatives while ensuring compliance and fostering a pos...

Montreal, QCIn-Person

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$32K - $137K *

Unlock your potential in a dynamic remote role, guiding clients through financial decisions with empathy and expertise. Focus on inbound opportunities, achieving performance goals while enjoying a sup...

Georgia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Drive client success by managing inbound calls and guiding them through financial solutions. Leverage your consultative skills to build trust and exceed performance goals in a supportive, remote envir...

Wisconsin, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Shape your career by guiding clients through financial challenges with empathy and expertise. Join our remote team to manage inbound calls, build trust, and exceed performance goals in a supportive, h...

Tennessee, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Unlock potential by guiding clients through financial decisions with empathy and expertise. Join a dynamic remote team focused on delivering exceptional service and achieving performance goals without...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Unlock your potential by guiding clients through financial challenges. Manage inbound calls with a consultative approach, build trust, and exceed performance goals in a supportive, remote environment...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Join a dynamic remote team focused on guiding clients through financial challenges. Leverage inbound opportunities to build trust and achieve performance goals while enjoying a supportive environment...

Utah, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Join our remote team to guide clients through financial challenges, leveraging inbound opportunities to achieve their goals. Focus on building trust and closing deals without cold calling, while enjoy...

Delaware, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Elevate client experiences by guiding them through financial decisions. Leverage inbound opportunities to build trust and achieve performance goals in a supportive, remote environment focused on perso...

Indiana, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Join a dynamic remote team focused on guiding clients through financial challenges. Leverage inbound opportunities to build trust and achieve performance goals in a supportive, high-energy environment...

North Carolina, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$32K - $137K *

Champion client success by guiding them through financial decisions with empathy and expertise. Leverage inbound opportunities to build trust and achieve performance goals in a dynamic, remote environ...

Florida, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Shape the future of transportation by driving business growth in the Norfolk/Richmond market. Leverage your sales expertise to build relationships and expand market share while enjoying a supportive e...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$80K - $100K *

Drive business growth by developing new client relationships in the transportation sector. Leverage your sales expertise to maximize revenue and enhance market share while enjoying a flexible work-lif...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$60K - $150K *

Accelerate new business growth by developing B2B accounts in the First Aid and Safety Division. Engage in prospecting, cold calling, and presentations while meeting sales quotas. Benefit from comprehe...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$60K - $150K *

Engage with us to drive new business growth in our First Aid and Safety Division. You'll focus on prospecting, cold calling, and presenting solutions to meet sales targets while benefiting from compre...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$120K - $260K *

Unlock financial solutions by consulting clients on debt settlement options. Engage with leads, educate on processes, and maintain records while meeting sales targets. Stay informed on industry change...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $150K *

Elevate customer satisfaction by effectively managing inquiries and resolving issues. Collaborate with clients to identify needs and provide tailored solutions, ensuring a seamless experience and fost...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Lead the charge in enhancing integrator success across North America, driving performance and customer satisfaction through strategic oversight, operational excellence, and strong relationship managem...

4 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$90K - $156K *

Lead the charge in delivering exceptional customer service by managing a dedicated team, fostering relationships, and ensuring high-quality support for gas and electric services across multiple locati...

3 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$161K - $241K *

Join a team that's dedicated to enhancing service excellence and fulfillment metrics. Lead a multi-functional group to optimize customer logistics and order management, driving continuous improvement...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$35K - $129K *

Drive sales growth by maximizing customer relationships and identifying new opportunities in a competitive B2B environment. Collaborate with teams to deliver value and enhance product knowledge while...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $93K *

Drive sales growth by engaging customers and maximizing product offerings in a competitive B2B environment. Leverage account insights and sales tools to identify opportunities, solve problems, and del...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$88K - $137K *

Engage with small and mid-sized businesses to drive new sales opportunities. Utilize prospecting strategies, manage a defined territory, and build relationships to deliver tailored AT&T solutions whil...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $132K *

Elevate your career as a Sr. Sales Account Representative, driving sales success in the Graphics sector. Collaborate with innovative teams, manage territories, and achieve objectives while providing e...

Ontario, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.