Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$67K - $110K *

Join a team that's dedicated to managing and resolving injury and property damage claims. You'll investigate, evaluate, and negotiate claims while ensuring exceptional customer service and maintaining...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Lead the charge in managing a dynamic sales team, driving revenue growth and market share in Alberta. Foster team development, engage with clients, and implement strategic initiatives to achieve sales...

Calgary, ABIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Grow your career with a dynamic team focused on driving sales success and market expansion. Lead and mentor Sales Representatives while managing key accounts to achieve revenue targets and enhance cus...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $110K *

Champion customer relationships and drive sales growth nationally by identifying opportunities, providing tailored solutions, and ensuring exceptional service for both new and existing clients in the...

Vaughan, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$75K - $150K *

Shape your career by driving sales in the Employee Benefits sector. Collaborate with producers and customers to achieve goals while leveraging company resources. This role offers growth opportunities...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$92K - $167K *

Transform local government accounts through strategic sales and account management. Drive revenue growth, enhance customer satisfaction, and meet sales targets while fostering strong relationships wit...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$66K - $95K *

Provide essential support to physicians and patients in small bowel care, facilitating communication and access to services while ensuring a productive environment for all stakeholders involved...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $185K *

Champion operational excellence by managing service delivery across Western Canada. Collaborate with teams to enhance customer engagement, develop workforce capabilities, and ensure compliance while d...

Edmonton, ABIn-Person

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $185K *

Elevate service delivery by managing operations and customer engagement across Western Canada. Collaborate with teams to enhance capabilities, ensure quality, and drive growth in the Substation Servic...

Kelowna, BCIn-Person

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $185K *

Transform service delivery by managing operations and customer engagement across Western Canada. Collaborate with teams to enhance capabilities, ensure safety, and drive growth in the Substation Servi...

Richmond, BCIn-Person

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $185K *

Champion the growth of service delivery in Western Canada by managing operations, enhancing customer engagement, and leading a high-performing team to ensure safety, quality, and satisfaction in subst...

Calgary, ABIn-Person

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Join us to connect communities with reliable telecommunication services! As a key player in our sales team, you'll engage directly with customers, driving growth and satisfaction through tailored solu...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Help us connect communities with reliable telecommunication services! As a key player in our sales team, you'll engage directly with customers, driving growth and satisfaction through tailored solutio...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Engage with your community by connecting customers to reliable telecommunication services. Drive growth through face-to-face interactions, tailored solutions, and achieve sales targets while enjoying...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Accelerate customer engagement by connecting communities with reliable telecommunication services. Drive sales through face-to-face interactions, tailoring solutions to meet customer needs while achie...

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Lead the charge in connecting communities with reliable telecommunication services. Drive customer engagement through face-to-face interactions, expanding access to high-speed data and communication s...

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Grow your career by connecting communities with reliable telecommunication services. As an Outside Sales Representative, you'll engage directly with customers, driving sales and enhancing satisfaction...

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Transform the customer experience by engaging directly with the community to promote high-speed telecommunication services. Drive sales growth through personalized consultations and compelling proposa...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Unlock potential by engaging with the community to drive sales of high-speed telecommunication services. This role involves face-to-face interactions, needs analysis, and achieving sales targets while...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Transform community connections by engaging directly with customers to promote high-speed telecommunication solutions. Drive sales growth through personalized interactions and achieve targets while en...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Join a team that's dedicated to expanding access to high-speed communication solutions. Engage with your community as you drive sales and foster meaningful connections, all while enjoying competitive...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Accelerate progress at connecting communities with reliable telecommunication services. Engage directly with prospective customers, driving growth and satisfaction through tailored solutions and compe...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Transform customer connections by engaging directly in the community, driving sales of high-speed data and communication solutions. Leverage interpersonal skills to tailor offerings and achieve monthl...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Engage with communities to drive sales of telecommunication services. This role involves face-to-face interactions, conducting needs analyses, and achieving sales targets while working primarily outdo...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Engage with your community by connecting them to essential telecommunication services. As a key player in our sales team, you'll drive customer satisfaction and growth through face-to-face interaction...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.