Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $100K *

Grow your career with a dynamic sales role focused on connecting communities to essential telecommunication services. Engage directly with customers, drive sales, and contribute to overall satisfactio...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Empower communities by connecting them to essential telecommunication services. As a key player in outside sales, you'll engage directly with customers, driving growth and satisfaction through tailore...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Engage with your community by acquiring new customers through face-to-face interactions. Drive sales of high-speed data and communication solutions while achieving monthly targets and contributing to...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Transform community connections by engaging directly with customers to promote high-speed telecommunication solutions, driving sales and enhancing customer satisfaction through personalized service an...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Empower community connections by driving sales of high-speed telecommunication services. Engage directly with customers, conduct needs analyses, and present tailored solutions to enhance customer sati...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Drive community engagement by connecting customers with high-speed telecommunication solutions. As a key player in outside sales, you'll expand access and enhance customer satisfaction through persona...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Help us connect communities by acquiring new customers through face-to-face sales. Utilize your interpersonal skills to tailor solutions and drive growth in high-speed data and communication services...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Transform community connections by engaging directly with customers to promote high-speed telecommunication solutions. Drive sales growth through personalized interactions and achieve targets while en...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Drive community engagement by connecting customers with reliable telecommunication services. This role focuses on face-to-face sales, expanding access to high-speed data and communication solutions wh...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Empower your sales career by connecting communities with essential telecommunication services. Engage directly with customers, conduct needs analyses, and drive growth through tailored solutions and c...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Lead the charge in connecting communities with reliable telecommunication services. As a key player in outside sales, you'll engage directly with customers, driving growth and satisfaction through tai...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $150K *

Elevate your sales career by developing strong customer relationships and driving new business opportunities in a dynamic field-based role. Collaborate with a dedicated team to enhance customer satisf...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$62K - $102K *

Transform IT support by delivering seamless, reliable service to team members, ensuring efficient operations across diverse platforms while managing incidents and enhancing user experience in a dynami...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$89K - $171K *

Elevate patient care by connecting with medical professionals, delivering clinical insights, and driving product utilization. As a key sales leader, you'll implement marketing strategies and foster re...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$89K - $171K *

Join a team that's dedicated to transforming patient care by connecting with medical professionals, delivering clinical insights, and driving product utilization in a dynamic sales environment. Your e...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $240K *

Transform the future of mortgage protection by guiding families in securing their income. Leverage mentorship and training to excel in client engagement and customized solutions, while maintaining a h...

Provo, UTRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $240K *

Empower families by providing tailored mortgage protection solutions. Engage with clients through appointments, research, and personalized meetings, while enjoying a flexible work-life balance in a su...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Elevate client relationships by delivering exceptional Employee Benefits solutions. You'll drive strategic consulting and marketing efforts, ensuring client satisfaction while collaborating with inter...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Champion client relationships by managing requests, ensuring effective communication, and driving innovation. Collaborate with teams to enhance service delivery and optimize technology solutions, whil...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$88K - $105K *

Elevate client relationships by managing requests and ensuring effective communication. Collaborate with teams to identify innovative solutions, enhance efficiencies, and drive business growth through...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$88K - $105K *

Join a team that's dedicated to enhancing client relationships and driving innovative solutions. As a Senior Client Advocate, you'll manage requests, foster collaboration, and ensure effective communi...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$60K - $120K *

Lead the charge in driving sales growth by building relationships and providing tailored insurance solutions to clients, while achieving production goals and expanding your expertise in a supportive e...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$60K - $120K *

Join a team that's dedicated to driving growth in nonstandard auto insurance sales. Build lasting relationships with customers while expanding your expertise and earning potential through additional i...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Engage with mid-size customers to enhance their experience using our AI communications platform. Drive retention, growth, and satisfaction through tailored success plans, proactive relationship manage...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Grow your career with a leadership role overseeing field staff and client accounts. Drive service excellence, foster client relationships, and collaborate with teams to enhance operational efficiency...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.