Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$96K - $110K *

Transform customer experiences by leading a dedicated service team, ensuring exceptional support and satisfaction. Collaborate across departments to address client needs, manage escalations, and drive...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K *

Explore a dynamic role driving sales growth by engaging with Supplier leads, understanding their needs, and delivering tailored solutions. Collaborate with retail partners to maximize opportunities an...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$85K - $115K *

Transform market presence by driving agency growth and production in your territory. Leverage your commercial insurance expertise to identify opportunities, activate agencies, and exceed production go...

Tennessee, USRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $110K *

Lead the charge in expanding key accounts within the fire and life safety sector, fostering strong client relationships and driving sales growth through strategic solutions and proactive engagement to...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $135K *

Empower your career by engaging key stakeholders in complex hospital accounts. Drive business success through strategic partnerships, data-driven insights, and effective territory management in a dyna...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $135K *

Lead the charge in engaging key stakeholders within complex hospital accounts, driving collaborative strategies, and executing integrated business plans to achieve success in a dynamic healthcare envi...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $135K *

Lead the charge in engaging key stakeholders within complex hospital accounts, executing integrated business plans, and fostering collaborative partnerships to drive success in a dynamic healthcare en...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $135K *

Champion strategic partnerships within complex hospital systems to drive business growth. Leverage data insights and collaborative selling techniques to engage healthcare professionals and achieve sal...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $135K *

Join a team that's driving innovation in healthcare by engaging key stakeholders within complex hospital accounts. Leverage your expertise to build relationships, execute strategic plans, and achieve...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $135K *

Accelerate progress at key hospital accounts by building relationships, executing business plans, and collaborating across teams to drive success in a complex healthcare environment. Utilize data insi...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $135K *

Champion strategic partnerships within complex hospital systems, driving business growth through collaborative account management and data-driven decision-making. Leverage expertise in specialty pharm...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$81K - $135K *

Help us cultivate strong business relationships and drive growth through exceptional service and strategic networking. Leverage your expertise to enhance financial solutions for businesses while manag...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$81K - $135K *

Unlock potential by driving business development and fostering relationships with clients. This role involves managing a commercial portfolio, promoting services, and collaborating with teams to enhan...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$81K - $135K *

Join a team that's dedicated to enhancing financial lives through strategic business development and relationship management, ensuring a robust loan pipeline while fostering community connections and...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$76K - $98K *

Drive customer satisfaction by providing expert maintenance and support for complex medical equipment in a fast-paced healthcare environment. Collaborate with cross-functional teams to resolve issues...

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Join a team that's dedicated to enhancing customer satisfaction through effective management of field service operations, ensuring a world-class service experience while overseeing P&L performance and...

Calgary, ABIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$84K - $126K *

Lead the charge in expanding market presence by driving new business opportunities, building strong customer relationships, and exceeding revenue targets in a competitive landscape. Your strategic app...

1 month ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$60K - $153K *

Advance your career by managing sales and relationships, driving revenue growth, and maximizing account profitability in a dynamic field-based role focused on Instrument Management Services within you...

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Lead key account management efforts while developing new business opportunities. Collaborate with stakeholders to maximize account penetration and influence project specifications, ensuring alignment...

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $150K *

Accelerate growth in oral surgery practices by building relationships, driving sales, and delivering exceptional service. Leverage your expertise to identify opportunities and achieve targets while co...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $150K *

Drive growth in oral surgery practices by building relationships, pursuing new sales opportunities, and achieving targets. Leverage your sales expertise to deliver exceptional customer service and sup...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$30K - $250K *

Transform customer relationships and drive sales growth through strategic territory management and exemplary service. Leverage your sales expertise to expand market presence and enhance profitability...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$92K - $118K *

Drive strategic growth and operational excellence in the Contact Center. Collaborate with senior management to enhance member experience, develop sales plans, and lead a dynamic team focused on achiev...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $100K *

Shape the future of our restoration services by building key relationships, driving business growth, and managing client satisfaction and loyalty through strategic partnerships and targeted business d...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $120K *

Champion enterprise growth by driving complex B2B SaaS sales cycles, building strategic relationships with C-suite executives, and delivering impactful solutions to innovative Life Sciences companies...

Montreal, QCIn-Person

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.