Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$130K - $190K *

Drive transformational sales by building relationships with executives, understanding CRM priorities, and delivering tailored solutions that achieve measurable business outcomes. Leverage your experti...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$30K - $250K *

Drive exceptional sales growth by independently managing your territory, building relationships, and promoting building products. Join a dynamic team focused on uncapped earnings and the pursuit of ex...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$64K - $113K *

Elevate operational excellence by ensuring compliance with environmental regulations, maintaining centralized records, and supporting sustainability initiatives at a key facility. Collaborate with tea...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$95K - $115K *

Drive customer satisfaction by managing program delivery, product development, and financial performance. Collaborate with teams to ensure quality and efficiency while addressing complex challenges an...

Reposted today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$70K - $125K *

Engage with dental professionals to foster relationships, drive sales, and expand market presence. Utilize strong negotiation skills to meet targets, provide exceptional customer service, and stay inf...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $100K *

Elevate your career by leading sales cycles for new opportunities, driving growth through strategic prospecting and relationship management while effectively articulating product solutions to clients...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$81K - $92K *

Shape your career by driving sales growth in a dynamic district. Collaborate with distributors and retailers, build strong relationships, and identify opportunities to enhance product success in the m...

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$85K - $145K *

Support prospective clients by assessing their needs and presenting tailored life insurance solutions. Build lasting relationships while maintaining compliance and accurate records in a flexible, remo...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $145K *

Empower clients by assessing their needs and presenting tailored life insurance solutions. Build lasting relationships while navigating the application process in a flexible, remote environment with o...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$81K - $105K *

Unlock potential by launching your career in SaaS sales. Drive lead generation, engage with enterprise accounts, and develop essential sales skills while collaborating with top executives in a high-pe...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $131K *

Join a team that's redefining sales in pest control. Leverage your skills to build relationships, drive new business, and support clients in achieving their goals while enjoying competitive compensati...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$75K - $131K *

Join us to expand our commercial footprint as a B2B Outside Sales Representative. Empowered to work autonomously, you'll build relationships, drive sales, and contribute to community success while enj...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$75K - $131K *

Build strong client relationships and drive sales growth by identifying opportunities, conducting product demos, and exceeding revenue targets in a dynamic B2B environment. Enjoy autonomy and support...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$75K - $131K *

Accelerate your career as a B2B Outside Sales Representative, driving growth and building relationships in the pest control industry. Enjoy autonomy, uncapped commissions, and a supportive team while...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$75K - $131K *

Join a team that's redefining sales by empowering you to grow our commercial footprint. Leverage your skills to build relationships, drive revenue, and deliver exceptional service in a dynamic, commun...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Drive strategic revenue growth in third-party logistics by identifying and converting high-value opportunities. Build strong customer relationships while maintaining pricing discipline to enhance prof...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $100K *

Engage with communities by driving customer acquisition through door-to-door sales in multi-dwelling units. Utilize a consultative approach to meet sales targets while enhancing customer experiences a...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$93K - $103K *

Transform local business growth by leveraging your sales expertise to build a robust pipeline of SaaS clients. Engage with prospects, execute operational processes, and drive success in a dynamic, rem...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $115K *

Lead the charge in enhancing provider relationships through proactive engagement, operational efficiency, and strategic problem-solving. Drive satisfaction and retention while collaborating across tea...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$79K - $118K *

Support the department in achieving company goals through effective inventory management, customer order fulfillment, and collaboration with sales staff to implement corporate strategies and enhance s...

4 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$79K - $118K *

Transform category management by driving initiatives, enhancing supplier relations, and supporting sales teams to achieve operational goals. Collaborate cross-functionally to optimize product assortme...

4 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $100K *

Empower sales success by leading a dynamic inside sales team, driving performance through coaching and metrics. Foster a culture of communication and collaboration to exceed sales goals and enhance te...

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $100K *

Collaborate with sales teams to drive client engagement and support. Manage administrative tasks, enhance client relationships, and contribute to team efficiency while developing expertise in investme...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$99K - $170K *

Accelerate progress at a leading financial institution by managing a portfolio of commercial middle market clients. Drive business growth, deepen relationships, and collaborate with specialists to enh...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$99K - $170K *

Grow your career by managing a portfolio of commercial middle market clients. Deepen relationships, drive new business, and collaborate with specialists to enhance client experiences and ensure credit...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.