Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$90K - $120K *

Join a team that's driving growth in the OEM sector by identifying opportunities, managing relationships, and delivering exceptional customer service while achieving sales objectives in a defined regi...

Eden Prairie, MNRemote

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$87K - $119K *

Drive customer engagement and retention while optimizing revenue growth through proactive account management and cross-functional collaboration. Ensure clients achieve high ROI and satisfaction throug...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $103K *

Unlock potential by providing expert support in chemical management and equipment troubleshooting, ensuring optimal performance at customer sites while fostering strong relationships and driving resul...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$138K - $225K *

Drive strategic relationships with key accounts, ensuring sales targets are met through solution-based selling and contract negotiations. Collaborate with cross-functional teams to enhance customer sa...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$138K - $190K *

Join us in managing strategic relationships with complex, multi-location accounts. Drive sales growth and achieve objectives through innovative solutions and effective contract negotiations while coll...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$173K - $200K *

Elevate rebate product strategy by leading development, driving growth, and enhancing operational performance. Collaborate across teams to ensure compliance and deliver measurable outcomes that align...

United StatesRemote

1 month ago

  •   8 - 10 years exp.  •   Business Services

$70K - $103K *

Engage with customers to optimize chemical performance through routine testing, troubleshooting, and equipment management. Collaborate with site teams to ensure effective solutions and maintain strong...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$207K - $366K *

Lead strategic account management initiatives, driving growth and client satisfaction through innovative solutions and cross-functional collaboration. Shape the future of client relationships by ensur...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Shape the future of billing operations by leading a team to enhance accuracy, timeliness, and efficiency. Drive process improvements, manage complex accounts, and collaborate across functions to resol...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$111K - $185K *

Empower a dynamic team in shaping proactive employee relations strategies, overseeing investigations, and enhancing engagement across the U.S. Drive initiatives that foster positive workplace culture...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Transportation

$86K - $129K *

Innovate client success strategies to enhance subscription revenue and foster strong relationships with automotive dealers. Drive growth through data-driven insights and collaborative solutions, ensur...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$68K - $102K *

Transform customer interactions by delivering exceptional service and support. Engage with stakeholders to ensure compliance and quality assurance while managing complex projects and fostering a colla...

Michigan, USRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $140K *

Unlock growth by driving consultative sales of Payments Solutions to high-revenue clients. Collaborate with internal partners to manage complex client needs, enhance cash flow strategies, and achieve...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $260K *

Drive operational excellence across LATAM by shaping strategies, building teams, and adapting global processes to local needs. Collaborate with cross-functional leaders to ensure compliance and scalab...

Bentonville, ARRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Empower growth by developing strategic relationships with biotech and pharma clients. Drive market awareness and increase RFPs through collaboration with the business development team, leveraging your...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$132K - $170K *

Join a dynamic team at the forefront of AI innovation, driving impactful solutions for clients. Leverage your expertise to guide organizations through their AI journeys and contribute to transformativ...

North Carolina, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$88K - $95K *

Elevate healthcare access by providing clinical support and driving sales growth across government accounts. Collaborate with VA and DoD partners to expand Cochlear's hearing solutions in the Ohio/Ind...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$64K - $108K *

Grow your career with a dynamic role focused on financial data analysis, reporting, and operational efficiency. Collaborate across departments to ensure accurate financial insights and support managem...

Phoenix, AZRemote

2 days ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Champion industrial sales by managing and expanding accounts in a defined territory. Leverage your expertise in mechanical equipment to drive growth and deliver tailored solutions to B2B customers acr...

Des Moines, IARemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Lead the growth of datacom solutions by building strong teams and partnerships. Develop inventory strategies and execute market initiatives across an 8-state region, driving collaboration and relation...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$85K - $95K *

Shape the future of pension administration by leading system changes, resolving complex issues, and translating Defined Benefits requirements into effective technology solutions while collaborating ac...

Florham Park, NJRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Drive the sales process from prospecting to close, engaging healthcare leaders to showcase AI solutions that enhance patient access and operational efficiency. Join a dynamic team focused on exceeding...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$130K *

Shape the future of non-profit engagement by leading sales initiatives, driving pipeline growth, and fostering client relationships. Leverage your strategic sales expertise to elevate our impact and a...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$195K - $351K *

Lead the charge in shaping strategic communications for the CEO and Association, translating complex narratives into compelling stories that enhance brand reputation and stakeholder engagement across...

San Antonio, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Lead the charge in enterprise sales by driving new business acquisition, managing complex sales cycles, and building strong relationships with C-level executives. Leverage cloud expertise to deliver t...

Raleigh, NCRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.