Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$80K - $95K *

Serve as a strategic liaison between business operations and IT, fostering partnerships to align technology solutions with business goals, enhancing operational efficiency and driving growth across th...

New Mexico, USRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$180K - $220K *

Transform regional sales performance by leading a high-impact team, fostering key relationships, and strategizing growth initiatives to exceed targets and drive revenue in the South Central market...

Austin, TXRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $240K *

Grow your career with a flexible role that empowers you to connect with clients, tailor solutions, and manage follow-ups, all while enjoying mentorship and support for long-term success in the insuran...

Fort Collins, CORemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$78K - $143K *

Champion operational excellence by managing projects, analyzing data, and collaborating with cross-functional teams to enhance processes and tools. Drive solutions that support business objectives whi...

Sunnyvale, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$108K - $162K *

Champion customer support by managing maintenance services and operations. Lead a team to ensure timely resolutions and enhance product performance while utilizing technical expertise and strategic pl...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K *

Drive growth by managing the full sales cycle, from prospecting to closing. Engage with clients to understand their needs, deliver tailored solutions, and collaborate with cross-functional teams to en...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $100K *

Drive new business opportunities and exceed sales targets by building strong customer relationships and executing tailored sales strategies in a dynamic market environment...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$87K - $120K *

Champion business process excellence by bridging stakeholders and IT teams, driving Salesforce solutions, and optimizing workflows to enhance operational efficiency and user experience across the orga...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$67K - $93K *

Join a dynamic team as you examine complex liability claims, ensuring prompt and fair service. Collaborate with stakeholders, direct investigations, and settle claims, all while contributing to a rapi...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$94K - $266K *

Shape the future of service delivery by leading operations, optimizing performance, and enhancing client relationships. Drive continuous improvement while managing a large team to achieve profitabilit...

Scottsdale, AZRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $125K *

Transform your career by driving sales strategies and building relationships with key clients. Leverage your expertise to enhance customer success and achieve ambitious revenue targets in a dynamic, c...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Optimize trading support operations by managing cotton transactions, ensuring compliance, and enhancing inventory strategies to maximize commercial performance and operational efficiency...

Chesterfield, MORemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$110K - $130K *

Unlock potential by leading storeroom solutions projects, enhancing service quality, and driving strategic initiatives across multiple customer engagements in manufacturing environments...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $110K *

Transform guest experiences by leading and developing a dynamic Concierge team, ensuring exceptional service delivery and operational excellence across multiple time zones while driving revenue growth...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $100K *

Partner with us to enhance client relationships and optimize account management. Drive operational strategies, support sales pursuits, and collaborate with leaders to improve performance and transpare...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Drive revenue growth and customer retention by executing strategic account plans for diagnostic solutions in the Immunodiagnostics Division, fostering partnerships with key stakeholders in healthcare...

Ohio, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$142K - $168K *

Transform client experiences by leveraging deep expertise in healthcare solutions. Lead strategic initiatives, enhance client relationships, and drive impactful outcomes for high-value accounts throug...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$85K - $128K *

Empower sales teams with technical support and presentations to secure new business, enhance customer integration, and optimize product utilization. Collaborate on sales strategies and troubleshoot ex...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in driving regional sales growth by developing strategic plans, managing budgets, and fostering strong customer relationships. Collaborate with cross-functional teams to optimize perfo...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$50K - $150K *

Drive new business growth by leading the full sales cycle, building trusted client relationships, and delivering impactful presentations that enhance operations and fuel growth across your market...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$50K - $150K *

Accelerate progress at driving new business and shaping client success through full sales cycle management, relationship building, and innovative solutions that enhance operations and foster growth in...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$200K *

Drive growth by developing new and existing accounts in hygienic fluid handling. Collaborate with diverse teams to enhance market share in Southern California's food, dairy, beverage, and pharmaceutic...

California, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Elevate the Managed Services team by leading specialists in review response, social media, and listings management. Drive operational excellence, client satisfaction, and revenue growth while ensuring...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Transform the sales landscape by driving new business growth and nurturing customer partnerships across Texas and New Mexico. Leverage your expertise to execute strategic sales initiatives and enhance...

Texas, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Unlock potential by driving new business growth in mid-market sectors. Own the full sales cycle, from prospecting to closing, while building relationships and shaping strategies for success in a dynam...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.