Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$86K - $135K *

Accelerate progress at driving sales growth by managing key accounts, pursuing new opportunities, and collaborating with cross-functional teams to deliver exceptional customer results in the specialty...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$91K - $163K *

Lead the charge in developing strategic relationships with key Payer clients, driving growth and retention through collaboration and operational excellence. Engage with C-Suite executives to deliver i...

St. Louis Park, MNRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $126K *

Grow your career by recruiting and developing a robust network of healthcare providers. Lead contract negotiations and ensure compliance while collaborating with internal teams to enhance service deli...

RemoteRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$102K - $153K *

Unlock potential by driving revenue in Drug Product Development for clients. Utilize strategy and relationship-building skills to secure new business, amplify market presence, and foster innovation in...

California, USRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $108K *

Engage with key stakeholders to drive sales growth and exceed revenue targets. Manage existing accounts while developing new opportunities in the construction industry, leveraging technical expertise...

Beachwood, OHRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$81K - $138K *

Join a team that's dedicated to providing exceptional field support for Blood Management Centers and Hospitals. This role involves installation, maintenance, and customer interaction, ensuring optimal...

Arizona, USRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Shape the future of healthcare by driving sales and fostering relationships with clients. Utilize your expertise to inform customers, analyze needs, and deliver tailored solutions while maintaining a...

San Diego, CARemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$92K - $138K *

Empower your career by leading accounts receivable operations, optimizing cash flow, and enhancing team performance. Drive strategic initiatives, ensure compliance, and collaborate cross-functionally...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$92K - $138K *

Lead the strategic management of accounts receivable functions, optimizing cash flow and ensuring compliance. Collaborate with teams to enhance efficiency, resolve escalations, and drive performance a...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$95K - $115K *

Transform self-service capabilities by managing and enhancing ServiceNow functionalities, ensuring seamless customer experiences through effective ticket routing, knowledge management, and automation...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$101K - $183K *

Shape the future of enterprise sales by developing tailored strategies, fostering relationships with key decision-makers, and driving growth through innovative solutions that align with client goals a...

Maryland, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$140K - $175K *

Deliver exceptional results by driving new license revenue and renewals. Manage complex sales cycles, build strong relationships, and leverage AI tools to meet customer needs in the federal sector. Jo...

United StatesRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $110K *

Grow your career with a dynamic sales team focused on driving market share and customer satisfaction across the Caribbean. Leverage your relationship-building skills to foster partnerships and deliver...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$144K - $184K *

Join a dynamic team driving strategy for major regional accounts, focusing on relationship management and new business development. Leverage your expertise to enhance client satisfaction and achieve s...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$144K - $184K *

Transform strategic accounts by driving sales and fostering executive relationships. Leverage deep industry knowledge to identify opportunities and enhance client satisfaction, ensuring growth and ret...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$75K - $90K *

Join a dynamic team to drive client acquisition and revenue growth in the fintech sector. Leverage your expertise to build relationships with high-net-worth individuals and institutions, navigating co...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$117K - $150K *

Unlock potential by leading performance improvement initiatives in healthcare revenue cycles. Collaborate with diverse teams to drive transformational change, enhance operational efficiency, and ensur...

Livonia, MIRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $150K *

Elevate your career by leading performance improvement initiatives within the Revenue Cycle. Collaborate with cross-functional teams to drive transformational change and enhance operational efficiency...

Livonia, MIRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $95K *

Join a team that's dedicated to investigating and resolving property damage and bodily injury claims. This role involves analyzing coverage, assessing losses, and negotiating settlements while ensurin...

Omaha, NERemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$81K - $122K *

Drive profitable growth by building strong relationships with customers and channel partners in the Western New York and Pennsylvania territory, while executing sales strategies and managing operation...

Rochester, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $95K *

Elevate your sales career by driving full-cycle sales in a dynamic environment. Leverage AI tools and consultative frameworks to engage high-growth organizations, exceed targets, and enhance your prod...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Transform the future of tax preparation by designing and building innovative software solutions. Collaborate with a dynamic team to deliver high-quality products that prioritize user needs and data se...

Sacramento, CARemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $195K *

Transform client relationships by managing a portfolio of National Accounts, driving growth and profitability through strategic initiatives and superior service delivery. Collaborate across teams to e...

Atlanta, GARemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Partner with us to drive transformative healthcare solutions by managing key accounts, fostering relationships, and ensuring measurable outcomes. Your expertise will enhance provider partnerships and...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Join a team that's dedicated to enhancing client relationships in healthcare. As a senior leader, you'll drive strategic partnerships, ensuring client satisfaction and growth while leveraging innovati...

Florida, USRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.