Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$88K - $105K *

Pioneer client relationships by managing elite advisor plans, ensuring exceptional service and retention. Collaborate with sales and operations to deliver consultative support, troubleshoot issues, an...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Champion client relationships by providing consultative support and strategic solutions. Drive retention and satisfaction for elite advisor plan clients through proactive engagement and collaboration...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $110K *

Engage with prospects and drive growth by leveraging AI tools and sales strategies. Collaborate across teams to enhance customer experiences and exceed sales targets in a dynamic, remote environment...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$70K - $400K *

Help us transform the customer experience in annuity sales by guiding clients through the buying process, ensuring clarity, and fostering trust while contributing to the development of a groundbreakin...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$116K - $170K *

Transform the future of beverage sales by driving strategic relationships and growth within key national accounts. Leverage data insights and collaboration to optimize distribution and profitability a...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$177K - $301K *

Develop and lead strategic client growth initiatives, fostering executive relationships and aligning teams to drive long-term value, retention, and measurable outcomes across a portfolio of enterprise...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$74K - $96K *

Drive exceptional customer satisfaction by leveraging technical expertise to diagnose and resolve issues on-site, collaborating with team members to enhance service delivery and foster a positive cust...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $180K *

Transform sales strategies and lead a dynamic team to achieve branch goals. Drive customer relationships and operational excellence while leveraging data for decision-making and process improvements i...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$138K - $240K *

Join a team that's driving supplier program execution and partner growth. Lead sales strategies, manage a high-performing team, and cultivate key relationships to achieve ambitious sales goals in the...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$95K - $135K *

Take ownership of field services in the data center market, ensuring quality and safety standards while managing customer projects effectively. Expect extensive travel across the U.S. to deliver excep...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$108K - $155K *

Empower patient care by joining a dedicated team that provides telephonic support, addresses diverse medical and psychological needs, and enhances patient experiences while ensuring documentation accu...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Lead the charge in optimizing commercial pharmacy logistics through project management, automation, and continuous improvement initiatives. Collaborate with cross-functional teams to enhance operation...

Pennsylvania, USRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Unlock potential by managing strategic customer accounts, fostering partnerships, and driving growth through exceptional service and collaboration. This remote role emphasizes customer retention and o...

Indiana, USRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$72K - $93K *

Transform packaging operations by executing installations, troubleshooting, and training on advanced machinery. Collaborate with teams to ensure optimal performance and reliability across diverse indu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$65K - $220K *

Transform your career by joining a dynamic sales team focused on leadership development. Engage with clients, drive sales of premium workshop tickets, and unlock your potential for rapid advancement i...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $134K *

Empower a high-performing sales team by driving strategy execution, fostering accountability, and enhancing customer experiences. Collaborate cross-functionally to achieve revenue targets and cultivat...

Savannah, GARemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$220K - $330K *

Unlock potential by leading high-performing solution engineering teams in Financial Services. Drive pre-sales strategies, mentor talent, and enhance customer experiences through innovative AI solution...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform healthcare engagement by building relationships with HCPs through effective communication and digital interactions, promoting client products to maximize sales potential and achieve program...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Lead market expansion and provider relationships through consultative sales strategies, driving revenue growth and pipeline management within a dynamic healthcare environment while leveraging AI tools...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$76K - $142K *

Lead advanced accounting functions, ensuring compliance with GAAP and SAP. Prepare complex financial reports and analyses while collaborating with auditors. Drive financial accuracy and support manage...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$123K - $170K *

Empower customer satisfaction by managing complex programs, bridging engineering and supply chain teams, and ensuring operational excellence through effective governance and communication with enterpr...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$118K - $178K *

Join a team that's driving growth through consultative sales in clinical research. Collaborate with pharmaceutical and biotech leaders to enhance global health by advancing life-changing therapies thr...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$126K - $176K *

Optimize growth and execution for the Bays and Lender's Dairy Case portfolio across the Eastern U.S. Collaborate with cross-functional teams to drive commercialization, manage distributor relationship...

Philadelphia, PARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$74K - $127K *

Drive new business growth and nurture client relationships by strategically managing sales activities, exceeding revenue goals, and delivering consultative solutions in a dynamic environment. Thrive i...

Richardson, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $100K *

Join a team that's driving lubrication excellence in industrial sales. Leverage your expertise to build relationships, execute impactful sales strategies, and deliver measurable results while enjoying...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.