In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Customer Service Manager - Aerospace
$112K - $130K *
Take ownership of customer satisfaction by leading a dynamic service team, managing client interactions, ensuring delivery commitments, and driving performance improvements through effective communica...
2 weeks ago
Customer Service Manager - Aerospace
$112K - $130K *
Lead a team to maximize customer satisfaction by managing relationships and performance while ensuring delivery commitments are met. Collaborate with multiple departments to enhance customer support a...
2 weeks ago
Customer Service Manager - Aerospace
$112K - $130K *
Inspire customer satisfaction as you lead a team, enhance performance, and foster strong relationships with clients while navigating contract compliance and operational excellence to deliver on servic...
2 weeks ago
$80K - $150K *
Join a dynamic team to manage and grow residential and commercial accounts. Ensure client satisfaction and service excellence while driving revenue through upselling and enhancing property value, usin...
3 days ago
$80K - $150K *
Engage in account management to enhance client satisfaction and drive growth through strategic upselling and service excellence. Build lasting relationships while overseeing a diverse portfolio in a d...
3 days ago
$80K - $150K *
Empower client success by managing diverse accounts, driving growth through excellence in service, and fostering long-lasting relationships while identifying enhancement opportunities to maximize valu...
1 week ago
$80K - $90K *
Transform operational excellence by leading a dedicated team, enhancing client relations, and ensuring service delivery meets and exceeds expectations while driving continuous improvement and complian...
Today
Customer Service Department Manager - Bilingual
$85K - $100K *
Contribute to a world-class customer service environment by leading teams to maximize efficiency, drive performance improvements, and resolve complex issues, ensuring exceptional service delivery for...
3 weeks ago
Customer Service Operations Manager
$75K - $95K *
Innovate the Customer Service landscape by driving operational excellence in order management, logistics, and distribution. Collaborate cross-functionally to enhance customer experience through effici...
2 weeks ago
Commercial Service Account Manager
$79K - $158K *
Join a team that's driving innovation in HVAC services. You will build strong customer relationships, identify opportunities, and modernize equipment, ensuring effective service agreements and project...
Reposted today
$69K - $110K *
Transform customer experiences by managing high-stakes escalations, safeguarding brand integrity, and driving strategic solutions. Lead cross-functional collaborations to ensure exceptional outcomes w...
3 weeks ago
$82K - $111K *
Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...
2 weeks ago
$70K - $95K *
Transform customer experiences by leading a dynamic service team, driving performance standards, and implementing innovative solutions to enhance satisfaction and loyalty across all operations...
2 weeks ago
$80K - $92K *
Join a team that's dedicated to providing exceptional guest experiences while leading and managing the Guest Services department, ensuring high service standards and a positive environment for both gu...
2 days ago
Sr Services Manager-Steam Turbine CSM
$119K - $199K *
Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...
Reposted 2 weeks ago
Call Center Operations Manager
$75K - $95K *
Oversee daily contact center operations, ensuring exemplary multi-channel service delivery while achieving performance metrics, leading staff, and fostering a culture of compliance and quality improve...
2 weeks ago
Call Center Operations Manager
$75K - $95K *
Pioneer operational excellence in a dynamic contact center, ensuring top-notch service delivery and performance. Drive collaboration across teams to meet and exceed performance metrics while maintaini...
2 weeks ago
$64K - $97K *
Contribute to efficient office and financial operations, ensuring accurate management of accounts payable/receivable, while leading and developing staff to enhance performance and compliance with comp...
2 days ago
Manager, Retail Contact Center
$75K - $95K *
Lead the charge in providing exceptional experiences in a dynamic contact center, guiding a high-performing team to deliver outstanding member service while driving operational excellence and collabor...
Reposted 1 week ago
Customer Service Manager (Trainee)
$64K - $97K *
Engage as a Customer Service Manager, driving operational excellence, community impact, and financial performance while overseeing department functions, employee development, and compliance in a dynam...
2 weeks ago
$86K - $113K *
Join us to manage client relationships, drive operational success, and enhance satisfaction. This role requires strategic collaboration with cross-functional teams to ensure high-quality service deliv...
1 week ago
Manager, Call Center Operations
$77K - $101K *
Lead the charge in contact center operations, driving performance and efficiency. Inspire teams, enhance customer experiences, and implement strategic improvements to achieve business objectives acros...
1 week ago
Store Manager (Sales, Customer Service)
$55K - $125K *
Champion store operational excellence by leading a high-performing sales team, delivering outstanding customer service, and driving results to elevate business growth and personal advancement opportun...
Today
Store Manager (Sales, Customer Service)
$55K - $150K *
Join a team that's focused on driving excellence through impactful leadership. You will lead, mentor, and motivate a sales team while enhancing customer experiences and fostering business growth in a...
Today
Store Manager (Sales, Customer Service)
$55K - $150K *
Optimize team performance and customer engagement as you lead a dynamic sales team. Drive business growth through exceptional service and mentorship while achieving sales targets that enhance your car...
Today
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.