Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $95K *

Take ownership of leading the HVAC service department, ensuring customer satisfaction while managing technical staff, budgets, and operational efficiency. Enhance team performance and foster a culture...

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$85K - $100K *

Manage high-performing teams to deliver exceptional customer service. Shape operations, drive efficiency improvements, and resolve escalated issues, ensuring customer satisfaction remains legendary...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Lead the charge in creating a customer-centric environment by training and empowering teams to deliver exceptional service, manage day-to-day operations, and drive efficiency improvements within custo...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$113K - $133K *

Innovate customer service delivery by leading a dynamic team, enhancing strategies, and improving experiences. Drive operational excellence across multiple channels while fostering a high-performance...

Sharon, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Drive the future of service operations by leading sales strategies, optimizing performance, and ensuring financial discipline while fostering a high-performance culture. Collaborate with cross-functio...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$80K - $120K *

Accelerate progress at revenue growth by managing the full sales cycle and forging strong client relationships. Drive success through effective prospecting, tailored proposals, and a commitment to exc...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $130K *

Lead the charge in enhancing customer success by managing diverse accounts, fostering partnerships, and driving operational excellence to ensure clients realize maximum value from the platform and ach...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $129K *

Partner with us to drive project success through effective management of schedules, budgets, and deliverables. Collaborate with teams to ensure customer needs are met and projects adhere to timelines...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $90K *

Drive efficient customer service operations, optimizing strategy and team performance to enhance customer experience and revenue growth. Lead and develop a dynamic CS team while managing key platforms...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $105K *

Accelerate progress at the forefront of product management by defining business requirements, managing product backlogs, and collaborating cross-functionally to enhance product capabilities and custom...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $90K *

Empower teams to enhance customer experience while achieving operational goals. Lead and mentor managers, fostering a collaborative environment and improving service metrics. Drive strategies to meet...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$55K - $150K *

Lead the charge in driving sales excellence while mentoring a dynamic team. You’ll oversee performance, build customer relationships, and foster a culture of achievement that enhances both success and...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $120K *

Lead and inspire a sales team to achieve targets and exceed operational goals. Drive business growth through strong customer relationships while coaching and mentoring team members to enhance their pe...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $120K *

Lead a dynamic sales team, driving performance and mentoring members while achieving operational excellence and expanding customer relationships for significant financial rewards...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $150K *

Lead the charge in driving business success as a Store Manager. You'll mentor a sales team, ensure operational excellence, and enhance customer relationships while maximizing your earning potential th...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $120K *

Lead the charge in driving sales and mentoring teams to achieve outstanding performance with customer focus, operational excellence, and relationship-building strategies for business expansion within...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $120K *

Lead the sales team's daily performance and drive business growth by building strong customer relationships, coaching team members, and ensuring operational excellence for stellar customer care...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $120K *

Lead and inspire a dynamic sales team aimed at exceeding performance targets while offering exceptional customer service, fostering lasting client relationships, and mentoring team members for mutual...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $120K *

Contribute to business growth by leading and mentoring a sales team, driving performance, and enhancing customer relationships to achieve operational excellence and sales targets in a dynamic insuranc...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Seeking a dynamic leader to optimize omni-channel communication strategies, enhance customer experience, and drive team engagement in a fast-paced environment while managing end-to-end digital content...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Elevate customer experience by optimizing omni-channel communication strategies, ensuring compliance and engagement across all platforms, while leading a dynamic team to enhance satisfaction and loyal...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Champion service excellence by managing technicians and coordinating operations. Drive productivity and customer satisfaction through training, effective communication, and efficient dispatch of servi...

6 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$75K - $95K *

Lead the charge in coordinating service operations, managing technicians, and ensuring customer satisfaction by implementing best practices, safety protocols, and continuous training. Play a crucial r...

6 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$104K - $136K *

Lead the charge in enhancing customer experience by managing call center operations, addressing complex issues, and optimizing service delivery across multiple disciplines to drive performance while v...

3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Champion client success in the manufacturing sector by guiding teams, optimizing campaigns, and nurturing key relationships to exceed client expectations and drive results in a dynamic environment...

Reposted today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.