Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$94K - $150K *

Deliver effective field service operations by managing staffing, budgets, and inventory while ensuring high-quality performance and safety standards across the facility...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$94K - $150K *

Transform field service operations to achieve excellence in quality and output. Lead a dynamic team, oversee safety and performance metrics, and ensure operational efficiency while fostering a positiv...

North Bay, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$86K - $136K *

Lead a high-performing technician team, driving sales and operational excellence while enhancing customer experiences and fostering community relationships to achieve strategic revenue growth...

Surrey, BCIn-Person

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Unlock potential by delivering exemplary client service to high-net-worth individuals. Collaborate with a team to manage onboarding, inquiries, and transactions while ensuring operational excellence a...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the customer service team to ensure exceptional support, efficient order management, and operational excellence. Collaborate with cross-functional teams to enhance customer satisfaction and drive...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Optimize customer insights by leading analytics strategy to drive engagement, retention, and increased Customer Lifetime Value through advanced techniques and collaborative initiatives across key busi...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Transform customer interactions by leading a high-performing CSR team, optimizing booking conversions, and enhancing client satisfaction while driving operational efficiency in a dynamic contact cente...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead the CSR team to drive customer satisfaction, optimize booking performance, and enhance efficiency through effective coaching and collaboration with cross-functional partners...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Transform operational performance as a key strategic partner. Drive improvements, ensure consistency, and enhance customer satisfaction across multiple locations while leading high-impact initiatives...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Champion operational excellence and drive performance improvements across regions. Collaborate with leaders to enhance service standards, boost customer satisfaction, and foster a culture of accountab...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$55K - $150K *

Transform the customer experience as you lead a dynamic sales team, driving operational excellence and fostering business growth through mentorship and relationship-building...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $150K *

Join a dynamic leadership team that drives sales success while mentoring and developing talent. You'll oversee operations, build customer relationships, and enhance team performance in a rewarding env...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $150K *

Empower your career by leading a dynamic sales team to deliver exceptional customer service and drive business results. This role fosters mentorship, growth, and a rewards-oriented culture while ensur...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $150K *

Shape the future of retail leadership by driving sales performance, mentoring a high-performing team, and enhancing customer experiences to achieve business goals and personal career growth...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $150K *

Elevate your career as a Store Manager, leading a dynamic sales team to drive results and enhance customer experiences, while fostering a culture of mentorship and professional growth within a support...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$65K - $120K *

Lead a dynamic sales team to achieve targets, nurture client relationships, and ensure operational excellence. Drive performance while mentoring staff for success and personal growth in a rewarding, f...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $120K *

Drive business success by leading sales teams to exceed targets, build customer relationships, and enhance operational excellence. Ideal for ambitious leaders seeking substantial rewards through mento...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $125K *

Join a team that's committed to driving results and delivering exceptional customer experiences. Lead and mentor sales professionals while fostering relationships that enhance business growth and your...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $150K *

Unlock your potential as a Store Manager where you will lead a dynamic sales team, drive outstanding customer experience, and achieve business growth through exceptional leadership and operational exc...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $150K *

Lead a dynamic sales team to drive performance, build customer relationships, and enhance service standards while fostering a culture of recognition and development in a rewarding work environment...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $120K *

Accelerate progress at our team by leading sales efforts and enhancing customer experience. Drive performance, mentor talent, and build relationships to achieve business goals while fostering a cultur...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $125K *

Lead a dynamic team of sales professionals to drive business results, foster customer relationships, and deliver unparalleled service, directly impacting your earning potential in a rewarding and ment...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $125K *

Transform customer experiences and lead a high-performing sales team while driving operational excellence and achieving business goals in a dynamic retail environment where mentorship and growth are p...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Drive operational excellence within CS Operations, managing critical projects and product improvements to enhance client outcomes and increase retention. Collaborate across teams to scale processes an...

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$115K - $120K *

Elevate customer experiences by leading our Customer Service team to enhance the 'Customer Journey,' streamline order-to-cash processes, and strengthen internal and external relationships while drivin...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.