Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$170K - $200K *

Transform enterprise-wide Order-to-Cash processes by leading strategic initiatives, optimizing operations, and integrating AI solutions to enhance cash flow and customer experience across global finan...

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$226K - $251K *

Champion growth by managing a portfolio of mid-market clients, driving revenue expansion and loyalty through strategic engagement and AI-driven solutions. Collaborate cross-functionally to innovate an...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $135K *

Unlock operational excellence as you lead internal processes, manage billing and finance functions, and drive team performance in a dynamic distribution environment. Collaborate with corporate finance...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Transportation

$101K - $115K *

Shape your career by driving strategic analysis and operational improvements in AML, leveraging data to enhance decision-making and support law enforcement investigations while collaborating across di...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's committed to delivering exceptional cash management solutions. As a leader, you'll drive client relationships, mentor a dynamic team, and implement strategies for growth while ensur...

Calgary, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $200K *

Lead and develop a skilled team of Claims Analysts, overseeing medical professional liability claims and ensuring best practices while directly impacting the organization’s success and visibility to s...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $110K *

Join us to lead strategic field operations and auction partnerships, overseeing a high-impact team and managing a $500M+ asset portfolio. Drive performance, enhance operational excellence, and foster...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$100K - $110K *

Optimize field operations and auction partnerships nationwide, leading a high-impact team to drive performance and scalability for a $500M+ asset portfolio. Balance financial accountability with peopl...

Carmel, INRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$130K - $205K *

Lead the operation and governance of enterprise identity services, ensuring efficient and secure IAM/IGA functioning while collaborating across teams to enhance service excellence and support continuo...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$136K - $160K *

Advance the software delivery process by managing launches and releases, ensuring accuracy and efficiency through automation and collaboration with cross-functional teams. Design workflows and tools t...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $154K *

Lead the charge in optimizing manufacturing operations, driving excellence across production, warehouse, and maintenance functions while fostering a high-performing team culture and ensuring complianc...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Lead customer success initiatives by managing the entire lifecycle, driving retention and expansion through strategic partnerships and executive relationships while diagnosing challenges and positioni...

Today

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Unlock your potential by managing marketing initiatives across digital channels. Drive project management, optimize tools, and enhance audience engagement while collaborating with diverse stakeholders...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Transform client relationships by providing strategic guidance and operational excellence. Drive technology roadmaps and ensure quality delivery while acting as a trusted advisor. Collaborate with tea...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive transformation by leveraging data insights and strategic planning to enhance operational excellence across diverse teams in a dynamic financial environment. Collaborate with leaders to achieve m...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Shape strategic initiatives by analyzing complex data, managing budgets, and fostering collaboration across teams to drive operational excellence and support business goals in a dynamic environment...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $124K *

Advance the future of electric distribution engineering by leading teams, managing client relationships, and ensuring project success through effective procedures and collaboration. Drive operational...

Reposted yesterday

  •   8 - 10 years exp.  •   Technical Services

$65K - $113K *

Elevate your career by supporting senior Client Executives in managing strategic client relationships. Leverage your financial services knowledge to enhance client satisfaction and collaborate across...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that's dedicated to enhancing patient care through effective clinical operations management. Lead staff, optimize workflows, and ensure high-quality service delivery while collaborating wi...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Transform healthcare delivery by leading clinical operations, enhancing workflow efficiency, and driving financial success. Collaborate with senior leadership to ensure high-quality patient care and o...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Collaborate with us to lead client implementations in cash management, ensuring seamless integration and exceptional experiences for commercial and corporate clients through tailored solutions and pro...

Montreal, QCIn-Person

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that's dedicated to delivering exceptional client experiences by leading the implementation of cash management solutions for commercial and corporate clients, ensuring seamless integration...

Vancouver, BCIn-Person

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Empower businesses by leading seamless cash management implementations, ensuring tailored solutions and exceptional client experiences through effective communication and collaboration with stakeholde...

Toronto, ONIn-Person

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Champion the end-to-end delivery of complex initiatives within Crew Lifecycle Transformation, driving process analysis, executive communication, and cross-functional collaboration to ensure successful...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Join a team that's shaping impactful strategies for diverse clients. Lead a dynamic group, foster collaboration, and drive innovative media solutions that align with client goals while nurturing stron...

4 days ago

  •   8 - 10 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.