Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$140K - $150K *

Empower governance execution for Microsoft 365 platforms, ensuring compliance and scalability. Lead operations, manage teams, and coordinate with stakeholders to enhance collaboration tools in a globa...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$108K - $140K *

Grow your career with a dynamic team leading Microsoft solutions sales. Drive cloud adoption, coach site teams, and collaborate with stakeholders to enhance customer experiences and achieve sales goal...

Concord, NHRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Elevate your career by leading a high-impact BDR team to drive pipeline growth across North America. Collaborate with marketing and sales to optimize initiatives and mentor talent, shaping the future...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $90K *

Elevate sales operations by leading strategic initiatives across B2B and B2C channels, optimizing processes, and developing a high-performing team to drive growth and enhance customer satisfaction...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Develop a high-performing Customer Success team, driving product adoption and customer outcomes in Justice & Corrections. Lead with data-driven insights, build strong partnerships, and enhance custome...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$179K - $249K *

Lead the charge in shaping and executing the Operational Risk program, collaborating with key teams to enhance risk management practices and reporting as the organization transitions to banking operat...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$179K - $224K *

Oversee the operational risk program, shaping its framework and processes. Collaborate with cross-functional teams to enhance risk assessments, manage issues, and provide clear reporting to leadership...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$59K - $236K *

Drive successful large-scale client transitions by leading cross-functional teams, ensuring operational readiness, and managing risks from mobilization to steady-state operations. Your expertise will...

4 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$59K - $236K *

Lead the charge in executing complex client transitions into managed services, ensuring operational readiness and business continuity through effective planning, coordination, and governance across mu...

4 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$76K - $95K *

Transform the billing landscape by leading a dynamic team in managing pharmacy and medical claims processing. Drive operational excellence, ensure compliance, and optimize revenue cycle performance wh...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$190K - $199K *

Unlock potential by fostering strategic client relationships and driving growth through tailored solutions. Collaborate with senior executives to enhance satisfaction and align services with client ob...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$66K - $135K *

Lead the charge in monitoring and analyzing intelligence to support counterterrorism operations. Collaborate with teams to produce timely reports and situational awareness products, ensuring accuracy...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Innovate your career by leading HR operations, payroll, and technology initiatives. Drive compliance, enhance service delivery, and manage a dynamic team while shaping the future HR operating model fo...

3 days ago

  •   5 - 7 years exp.  •   Staffing

$199K - $249K *

Champion operational risk management by leading the day-to-day operations of our program. Collaborate with cross-functional teams to shape and enhance risk assessments, reporting, and compliance as we...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$199K - $249K *

Champion operational risk management by leading the development of a centralized program, collaborating with cross-functional teams to enhance risk assessments, reporting, and compliance as the organi...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $225K *

Deliver impactful solutions as a Senior Business Analyst, bridging the gap between trading desks and technology. Collaborate closely with diverse teams to enhance eTrading platforms and guide strategi...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$118K - $131K *

Join a team that's driving programmatic advertising success by collaborating with global brands and agencies. You'll provide strategic insights, optimize campaigns, and enhance client relationships to...

6 days ago

  •   Less than 5 years exp.  •   Transportation

$131K - $145K *

Join us to lead global programmatic operations, collaborating with brands and agencies to optimize self-service campaigns. Drive revenue growth through data-driven insights and strategic recommendatio...

6 days ago

  •   Less than 5 years exp.  •   Transportation

$131K - $145K *

Join a team that's driving innovation in programmatic advertising. In this global role, you'll collaborate with brands and agencies to optimize campaigns, providing strategic insights and operational...

6 days ago

  •   Less than 5 years exp.  •   Transportation

$90K - $125K *

Join a dynamic team to oversee maintenance and operations at a multifamily property, ensuring efficient service delivery and high-quality standards while managing staff and budgets effectively...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead the charge in providing strategic direction and support to Field Engineering teams across multiple locations, ensuring effective problem resolution and resource management to enhance operational...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $110K *

Lead the charge in overseeing municipal operations, managing service contracts, and ensuring compliance. Collaborate with community members and staff to enhance service delivery and operational effici...

6 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$108K - $130K *

Transform your career by leading IT development teams, driving product innovation, and ensuring alignment with business goals. Oversee technology initiatives, manage product backlogs, and enhance oper...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in transforming business systems through expert analysis and innovative solutions. Collaborate with stakeholders to design and implement technology strategies that enhance operational...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join a dynamic team to manage business applications and vendor relationships, ensuring compliance and operational excellence. Drive technology initiatives and foster an inclusive environment while enh...

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.