Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$110K - $130K *

Optimize revenue operations by designing and implementing systems that enhance sales productivity and data accuracy. Collaborate with cross-functional teams to streamline processes and leverage AI for...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $132K *

Lead strategic operations to enhance efficiency and productivity, overseeing daily activities and personnel management while fostering a positive work culture within the warehouse environment...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$111K - $139K *

Drive operational excellence by leading Network Operations teams to ensure seamless monitoring, support, and reliability of customer-facing applications. Collaborate across functions to enhance servic...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $100K *

Grow your career with a dynamic role managing student insurance clients. Serve as the primary contact for inquiries, ensuring responsive service and strong relationships while supporting enrollment an...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $100K *

Empower client relationships by independently managing a portfolio of Student Insurance clients, ensuring responsive service and effective issue resolution while collaborating with internal teams and...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $168K *

Shape the future of cloud infrastructure by leading DevOps initiatives, optimizing CI/CD pipelines, and fostering a culture of innovation across teams. Drive automation and operational excellence in a...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $168K *

Elevate your career by leading the strategy and delivery of cloud-native infrastructure. Oversee DevOps initiatives, ensuring high-performance workflows and automation practices while collaborating wi...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Oversee and enhance daily data center operations, ensuring efficiency and compliance while collaborating with teams to support business goals. Drive continuous improvement in infrastructure maintenanc...

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$95K - $125K *

Empower a dynamic legal team by managing requests, enhancing workflows, and supporting compliance. Drive legal operations and build infrastructure to streamline processes, ensuring attorneys focus on...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Transform clinical operations by leading a dynamic team, ensuring high-quality trial management, and driving innovation through technology and AI solutions. Foster collaboration and accountability whi...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$156K - $265K *

Champion innovative data products in financial services, driving strategy and client engagement. Lead cross-functional teams to deliver AI-ready solutions that meet regulatory standards and enhance bu...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$156K - $265K *

Advance your career by leading innovative data products in financial services. Drive strategy, engage clients, and ensure compliance while delivering measurable business outcomes through AI-ready solu...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Lead a dynamic team of Investigations Analysts, driving quality and productivity while ensuring compliance with regulatory standards. Foster employee development and collaborate with stakeholders to e...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$87K - $127K *

Unlock potential by managing clinical operations, fostering partnerships, and ensuring quality education experiences for nursing students. Collaborate with clinical sites to enhance student placements...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$132K - $182K *

Unlock potential by leading the development and maintenance of dashboards for Market Access teams, ensuring accurate data and insights to drive strategic decisions and enhance operational effectivenes...

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $167K *

Join a team that's enhancing executive effectiveness by leading and developing a high-performing group of Executive Assistants in the finance sector, while ensuring operational excellence and strategi...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Drive client success as a key Account Manager, managing relationships across diverse industries. Oversee project lifecycles, enhance client experiences, and help shape the client services function fro...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Empower client relationships by managing diverse accounts, ensuring exceptional service and project delivery. Collaborate with internal teams to create structure and scale operations, while driving cl...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Transform client relationships as you manage diverse accounts, ensuring exceptional service and project delivery. Collaborate with internal teams to create structure and scale operations, while shapin...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Lead the charge in operational analysis and reporting, driving strategic initiatives and enhancing decision-making through data insights and automation tools. Collaborate across teams to optimize work...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $150K *

Unlock potential by managing digital channel operations, enhancing customer experience, and driving strategic initiatives. Collaborate across teams to optimize processes and ensure seamless implementa...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $100K *

Drive operational excellence by leading a high-performing team in financial operations, ensuring timely payroll settlements and accurate fund transfers while managing complex banking workflows and com...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$84K - $105K *

Join a team that's dedicated to transforming workplace environments. As an Operational Readiness Manager, you'll lead projects, manage resources, and ensure seamless communication to enhance client sa...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $144K *

Champion product development and management activities, providing support in market analysis, roadmap planning, and documentation to enhance product performance and success through teamwork and effect...

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Elevate operational excellence by leading community management and compliance initiatives. Collaborate with teams to streamline processes, enhance staff development, and ensure financial oversight, al...

Calgary, ABIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.