Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$102K - $110K *

Tackle client operations for global entertainment sales, ensuring timely delivery of content and materials. Lead a team, manage client relationships, and collaborate across departments to uphold best...

1 week ago

  •   5 - 7 years exp.  •   Media

$70K - $160K *

Unlock your potential by leading regulatory reporting and analytics efforts. Collaborate with cross-functional teams to enhance compliance, automate workflows, and ensure accuracy in a dynamic financi...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $135K *

Unlock your potential as a Sales Operations Manager, driving analytics, enhancing sales processes, and collaborating with leadership to boost efficiency and performance in a dynamic environment. Join...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Lead the charge in optimizing sales operations for the Southeast region. Drive analytics, enhance sales processes, and collaborate with leadership to translate data into actionable insights, improving...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Transform sales operations by driving analytics, enhancing processes, and collaborating with leadership to boost efficiency and performance in the Southeast region. Leverage data insights to influence...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Drive sales operations excellence by analyzing data, enhancing processes, and collaborating with leadership to improve efficiency and performance across the Southeast region, ensuring strategic insigh...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $135K *

Champion sales operations excellence by driving analytics, reporting, and process improvements. Collaborate with leadership to enhance efficiency and deliver actionable insights that propel business g...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K - $120K *

Join a dynamic team to enhance new business operations, supporting strategic initiatives and client engagement. This role demands exceptional organization, attention to detail, and the ability to mana...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Drive revenue growth by expanding customer relationships and developing new business opportunities. Collaborate with stakeholders to ensure exceptional customer experiences while managing sales foreca...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Analyze and oversee daily transaction processing operations, ensuring accuracy and quality service. Lead team training, address inquiries, and manage escalations while maintaining high service standar...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Advance critical infrastructure projects by managing operations, ensuring timely delivery, and fostering strong client relationships. Oversee multiple projects and teams while driving business improve...

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$90K - $110K *

Optimize product operations by driving launches, enhancing documentation, and improving customer experiences. Collaborate with cross-functional teams to ensure seamless feature adoption and leverage c...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Media

$95K - $115K *

Manage covert financial operations to support undercover investigations, ensuring compliance and operational security. Oversee financial infrastructure, monitor transactions, and maintain audit readin...

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$90K - $100K *

Advance operational excellence by collaborating with teams to enhance risk management, strengthen internal controls, and drive continuous improvement initiatives, ensuring compliance and resilience ac...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Reimagine operational risk management by leading the enterprise-wide Change Initiative Risk Assessment Program. Drive strategic direction, enhance methodologies, and leverage AI to improve risk assess...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$170K - $190K *

Lead the design and implementation of customer feedback systems, unifying insights to drive strategic decisions. Collaborate with executive leadership to enhance customer experience and operational ef...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$170K - $190K *

Lead the charge in shaping customer operations by unifying feedback, driving strategy, and delivering insights to enhance the customer experience and inform executive decisions in a dynamic AI-driven...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$170K - $190K *

Lead the charge in shaping customer operations by unifying feedback, analyzing market trends, and delivering strategic insights to enhance customer experience and drive business outcomes across the or...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$134K - $158K *

Drive transformation by leading post-trade capabilities for institutional brokerage. Collaborate with senior stakeholders, mentor teams, and shape innovative solutions while ensuring quality and consi...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$64K - $103K *

Unlock your potential as a key player in product operations, driving efficiency from quote to delivery. Collaborate with teams to streamline processes and enhance sales strategies, ensuring seamless d...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $90K *

Drive operational excellence by leading a diverse team, ensuring compliance, optimizing workflows, and enhancing service delivery while fostering a collaborative workplace culture and supporting emplo...

Laval, QCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $90K *

Unlock potential by leading a dynamic team in clinical operations, ensuring compliance, optimizing workflows, and fostering a collaborative culture while enhancing service delivery and client satisfac...

Cornwall, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $90K *

Transform healthcare delivery by leading a dynamic team, optimizing operations, and ensuring compliance. Drive client satisfaction and foster a collaborative culture while enhancing employee developme...

Montreal, QCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $90K *

Join us to lead and optimize clinical operations, ensuring high-quality service delivery while fostering a collaborative workplace culture. Drive compliance, employee development, and client satisfact...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $90K *

Champion operational excellence by leading a diverse team, optimizing workflows, and ensuring compliance. Drive employee development and client satisfaction while fostering a collaborative culture in...

Quebec, QCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.