Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$110K - $130K *

Empower product teams by optimizing operations and workflows. Collaborate with cross-functional partners to enhance communication, reduce friction, and drive efficiency in delivering value across the...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$64K - $120K *

Unlock your potential by managing client relationships and providing expert guidance on health and welfare plans. Collaborate with teams to analyze data, prepare presentations, and ensure compliance w...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$175K - $180K *

Drive incident management and response strategies, collaborating with teams to ensure effective communication and resource deployment during security events, while enhancing operational stability and...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $155K *

Join a dynamic team as a key partner in revenue operations, collaborating with sales leadership to drive growth, manage forecasting, and enhance business strategies across multiple units. Embrace inno...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $180K *

Unlock potential by leading incident management and response strategies, collaborating with diverse teams to ensure operational stability and security. Drive effective communication and training to en...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Accelerate progress at a dynamic firm by overseeing operations in the Private Client Division. Lead a team, ensure compliance with FINRA regulations, and enhance client service across multiple branche...

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $130K *

Unlock new opportunities by driving treasury management growth, nurturing client relationships, and implementing innovative strategies to enhance service delivery. Your expertise will significantly im...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$156K - $251K *

Drive operational excellence for Open USD and CMS stablecoin operations, ensuring reliable, scalable processes. Lead cross-functional teams to enhance workflows, automate reporting, and manage daily a...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$65K - $115K *

Transform fund operations by overseeing reconciliations, trade processing, and NAV reporting. Serve as a trusted client contact while mentoring junior team members and ensuring high-quality service de...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $125K *

Transform client relationships by leading account management initiatives, ensuring satisfaction and operational excellence. Collaborate with cross-functional teams to drive success and support busines...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $125K *

Lead the charge in developing strategic client relationships, ensuring satisfaction and operational excellence. Oversee account management, collaborate with cross-functional teams, and drive business...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $125K *

Drive strategic client relationships and oversee account management operations, ensuring satisfaction and success. Collaborate with cross-functional teams to implement policies and monitor performance...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $125K *

Lead the charge in fostering strategic client relationships, ensuring satisfaction and operational excellence while managing cross-functional teams and driving account success through innovative solut...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $125K *

Engage with key clients and stakeholders to drive account success, ensuring satisfaction and operational excellence. Lead cross-functional teams, manage client relationships, and deliver strategic ins...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $125K *

Drive client success by managing strategic relationships and ensuring satisfaction. Oversee account operations, lead cross-functional teams, and deliver financial insights to enhance service delivery...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $125K *

Grow your career with a dynamic role focused on client relationships, strategic account management, and operational excellence. Collaborate with cross-functional teams to ensure client satisfaction an...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $285K *

Lead the evolution of global security operations, managing teams to enhance threat detection, incident response, and operational resilience while collaborating across functions to ensure secure busine...

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$100K - $120K *

Lead a dynamic team to enhance quoting processes, drive CPQ improvements, and ensure compliance across sales operations. Collaborate cross-functionally to streamline go-to-market strategies and suppor...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Lead the charge in defining product strategy and execution for transfer agency and fixed income securities processing, collaborating with stakeholders to drive innovation and enhance operational effic...

Reposted yesterday

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to driving operational excellence and enhancing customer experiences. In this hands-on role, you'll lead process improvements, collaborate cross-functionally, and utilize...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$91K - $187K *

Oversee enterprise PKI operations, ensuring reliable service delivery and automation. Collaborate with cross-functional teams to manage certificate lifecycle, incident resolution, and compliance, whil...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $130K *

Champion payment operations by leading strategy, streamlining processes, and mentoring teams. Drive efficiency and accuracy while collaborating cross-functionally to enhance operational workflows in a...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $130K *

Join a team that's dedicated to managing and expanding client relationships, focusing on subscription renewals and cross-selling opportunities to drive client retention and product usage in the financ...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $135K *

Transform investment fund operations by leading strategic initiatives and enhancing product governance. Drive efficiency and scalability while managing risks across diverse investment products, ensuri...

Toronto, ONIn-Person

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $225K *

Drive strategic product vision and outcomes for investment platform capabilities, ensuring seamless portfolio management and order execution across various teams in the investment lifecycle. Lead exec...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.