Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$78K - $125K *

Help us lead a dynamic Customer Service team in a fast-paced label manufacturing environment. Drive effective communication between teams, ensure customer satisfaction, and foster employee development...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $115K *

Accelerate progress at our dynamic organization by leading a customer service team, managing order execution, and enhancing customer satisfaction, while aligning sales efforts with operational capabil...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $115K *

Join a team that's dedicated to optimizing customer satisfaction through effective management and development of sales operations, fostering strong relationships, and driving continuous improvement in...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $115K *

Deliver outstanding customer service by managing sales operations, enhancing team performance, and ensuring accurate order fulfillment to maximize customer satisfaction and operational efficiency...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Drive excellence in customer service by managing operations and enhancing team performance. Lead initiatives to improve client relationships, ensure compliance, and streamline processes, all while fos...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Transform the customer experience by leading the strategy and execution of Customer Care, Fulfillment, and Compliance, ensuring operational excellence and driving performance improvements for a major...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Elevate customer satisfaction by managing diverse teams, enhancing service quality, and driving operational efficiency. Cultivate a high-performing environment focused on continuous improvement and cu...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Lead and empower customer service teams to deliver outstanding service. Drive daily operations, implement efficiency improvements and resolve escalated issues to enhance customer satisfaction and team...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $140K *

Elevate your career by leading a dynamic Customer Service Team, ensuring exceptional support for merchants while refining processes and optimizing service delivery. Bring your leadership skills and cu...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $140K *

Join us in leading a dynamic Customer Service Team, enhancing merchant support through high-quality service delivery and proactive issue resolution while fostering staff development and operational ef...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$86K - $102K *

Support a high-performing Customer Experience team, driving excellence in service delivery and performance metrics while fostering a culture of growth and accountability...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$134K - $173K *

Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$67K - $150K *

Lead the charge in delivering exceptional customer service by managing a dynamic team of Customer Care Managers, driving performance excellence, and fostering relationships to enhance client satisfact...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$67K - $150K *

Support and oversee a customer service team to enhance service quality and operational efficiency. Collaborate with leadership and various departments to drive customer satisfaction while ensuring com...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$67K - $150K *

Oversee and enhance a customer-focused team, driving performance and satisfaction by managing a dedicated group while ensuring top-notch service delivery via collaboration and strategic improvements...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$67K - $150K *

Advance customer satisfaction by leading a team of Customer Care Managers to deliver exceptional service, enhancing operational efficiency, and implementing strategic plans to meet customer needs acro...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$67K - $150K *

Join a team that's dedicated to leading customer care excellence and optimizing service delivery. Oversee complaint resolution, train managers, and drive team performance to enhance customer satisfact...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$67K - $150K *

Lead a dedicated team to enhance customer experience through effective management and support. Oversee operations, analyze performance, and execute strategies to drive service quality while fostering...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $80K *

Transform client relationships and enhance service delivery by managing multiple projects and teams. Drive operational excellence while ensuring adherence to policies and exceptional customer satisfac...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$64K - $97K *

Engage in building a culture of excellence as a Customer Service Manager, leading operations and team development in a fast-paced retail environment to achieve sales, service, and community impact goa...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Join a team that's focused on delivering exceptional customer experiences by leading a dynamic, bilingual customer service department. Empower staff, resolve escalated issues, and drive efficiency wit...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Unlock potential by leading a dynamic customer service team, fostering excellence, and enhancing operational efficiency. Manage daily activities and address challenges to create a thriving environment...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$214K - $321K *

Drive successful enterprise SaaS integrations, enhance customer service performance, and build cross-functional teams to assure top-tier deployments and user satisfaction. Lead AI-driven initiatives a...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Empower customer satisfaction through proactive service management and operational excellence. Oversee regional support, drive performance metrics, and enhance team capabilities to deliver top-tier se...

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.