Vice President, Customer Success Jobs

Searching for Vice President, Customer Success roles? You've come to the right place. At Ladders, we specialize in hosting high-earning professional jobs paying over $100K a year. Navigate through our wide selection of jobs within the customer success sector and take your next career step.

Why Customer Success?

Customer success plays a crucial role in customer retention and overall business growth. As a Vice President in this sector, you'll be ensuring the satisfaction and success of your customers by leading initiatives that effectively fulfill customer needs.

Apply Now With Ladders

Start your journey to a lucrative role in customer success today with Ladders. You'll find countless opportunities waiting for you in the field of customer success.

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$150K - $200K *

Accelerate growth by leading Customer Success strategies, driving retention and expansion across multi-functional teams, and optimizing the customer journey from activation to renewal, representing th...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $180K *

Deliver exceptional customer experiences by leading multi-functional teams for retention and expansion, driving strategic initiatives, and integrating AI solutions to enhance service models in a fast...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $180K *

Shape the future of customer success by leading innovative strategies that enhance client satisfaction, build strong relationships, and drive team performance for optimum results in the dynamic legal...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$160K - $180K *

Join a team that's driving innovation in legal tech by enhancing customer success strategies, leading a high-performing team, and fostering strong relationships to elevate client satisfaction and rete...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$160K - $180K *

Lead customer success strategies to enhance satisfaction, retention, and team performance. Collaborate cross-functionally to drive innovation and foster relationships, ensuring alignment with business...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$160K - $180K *

Shape the future of customer success by leading a high-performing team, enhancing satisfaction, and aligning initiatives with business goals. Leverage cutting-edge tools and collaborate with industry...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Technical Services

$160K - $180K *

Elevate customer success by leading strategic initiatives and mentoring teams. You'll drive satisfaction through collaboration, data analysis, and innovative solutions that enhance client relationship...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$160K - $180K *

Shape the future of customer success by leading a dynamic team dedicated to enhancing client satisfaction and driving innovation in legal technology. Collaborate with cross-functional teams and improv...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Technical Services

$159K - $229K *

Champion customer success by developing strategic account plans that enhance value and drive growth, collaborating closely with enterprise clients to optimize their use of technology solutions while e...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Join a team that's redefining customer engagement by bridging enterprise needs with innovative cloud-native solutions. You will lead strategic initiatives to drive customer adoption, optimize technica...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Empower customer success by building strong relationships, analyzing usage trends, and implementing strategies for product adoption and retention in a dynamic SaaS environment, contributing to long-te...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Shape the future of customer success by leading and expanding a dynamic team responsible for account management, implementation, and support, driving impressive retention rates as the company scales...

1 month ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $180K *

Inspire exceptional client relationships by driving net revenue retention, managing a skilled Customer Success team, and leading innovative AI transformations to optimize client journeys and foster gr...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Lead Customer Success & Onboarding efforts to enhance client satisfaction, streamline processes, and elevate team performance. Own strategic accounts and build efficient systems that drive product ado...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Champion customer success by leading a global team to drive impactful initiatives, ensuring clients achieve their goals through exceptional onboarding, support, and retention strategies while fosterin...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Tackle the challenge of leading customer success initiatives for Enterprise and Mid-Market segments. You'll drive retention and growth, building scalable processes and a dedicated team culture focused...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Grow customer success strategies by leading a team of CSMs, enhancing satisfaction, retention, and expansion. Collaborate across departments to align objectives while driving performance and process i...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$190K - $225K *

Elevate customer success by leading and scaling a high-performing team to enhance retention, drive revenue growth, and ensure exceptional customer experiences in a high-growth SaaS environment...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$190K - $225K *

Drive customer success excellence by leading a high-performing team focused on retention, growth, and strategic initiatives in a fast-paced, high-growth SaaS environment. Cultivate relationships that...

Today

  •   8 - 10 years exp.  •   Business Services

$190K - $225K *

Drive customer retention and value through strategic leadership in Customer Success. Lead the design of scalable processes and build high-performing teams to optimize outcomes and foster growth across...

Today

  •   8 - 10 years exp.  •   Hospitality & Recreation

$380K - $456K *

Drive customer success by leading adoption strategies and enhancing retention efforts, ensuring long-term value realization throughout the analytics business while collaborating closely with cross-fun...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $120K *

Transform customer journeys by managing post-sales success and implementation. Leverage your expertise to foster strong relationships, guide usage expansion, and advocate for clients between teams, en...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Inspire and lead a team of Customer Success Managers to drive customer engagement, maximize value, and reduce churn, ensuring portfolio accounts achieve high Net Revenue Retention through effective co...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Champion customer success by building strategic relationships, ensuring smooth onboarding, and maximizing product adoption. Leverage your SaaS expertise to drive retention, growth, and advocacy across...

Toronto, ONIn-Person

1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

$70K - $95K *

Elevate your career by driving customer success and advocacy for key accounts. Build trusted relationships and ensure customers gain maximum value from their investment while collaborating with variou...

Ottawa, ONIn-Person

1 month ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is a Vice President, Customer Success?question toggle

    A Vice President, Customer Success typically oversees strategies to retain customers, ensures customer satisfaction, handles customer complaints, and drives initiatives that fulfill customer needs.

  • What are some of the job duties of a Vice President, Customer Success position?question toggle

    Duties include overseeing customer success strategies, leading customer support teams, developing customer segmentation models, and ensuring high customer satisfaction and retention rates.

  • How can I apply for Vice President, Customer Success jobs?question toggle

    You can apply for Vice President, Customer Success jobs directly through the Ladders website simply by browsing through our job listings and clicking on the 'Apply Now' button.