Vice President of Customer Success Jobs

Explore Vice President of Customer Success opportunities for experienced leaders ready to shape the customer journey and drive business growth. These executives build and lead customer success organizations, strengthen relationships with key accounts, and help ensure customers achieve measurable value from a company’s products or services. Ladders features vetted professional jobs paying $100,000 or more, including senior roles across a range of industries.

What Does a Vice President of Customer Success Do?

A VP of Customer Success sets the strategy for onboarding, adoption, retention, renewals, and account growth. The role typically involves managing customer success teams, partnering with sales and product leaders, monitoring customer health and satisfaction, and using data to identify risks and opportunities. Responsibilities vary by company, product, and customer base.

Skills and Experience Employers Seek

Employers often look for a record of leading customer-facing teams and improving retention, renewals, product adoption, or customer satisfaction. Commonly valued strengths include executive communication, strategic account management, coaching, change leadership, and analytical decision-making. Experience with customer success platforms, CRM tools, and subscription or enterprise business models may also be relevant.

Vice President of Customer Success Salary and Career Outlook

Compensation depends on factors such as industry, company size, location, scope of responsibility, and experience. Many VP-level roles offer total compensation that can include base salary, bonus, and equity. Ladders focuses on professional opportunities paying $100,000 or more, helping experienced candidates discover senior customer success roles.

Find Vice President of Customer Success Jobs on Ladders

Search Ladders for vetted Vice President of Customer Success jobs and related executive opportunities. Review each listing for compensation, responsibilities, location, and qualifications, then tailor your application to show how your leadership has improved customer outcomes and business performance.

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$180K - $220K *

Champion revenue growth by leading national account strategies and expanding major customer relationships. Drive new business acquisition and enhance existing partnerships while collaborating with cro...

Illinois, USRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Drive strategic HR initiatives that enhance workforce growth and engagement while ensuring compliance in a dynamic home health environment. Foster partnerships with executive leadership and build scal...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $175K *

Engage with enterprise clients to drive new business, manage complex sales cycles, and build strong relationships with legal leaders, leveraging consultative strategies to align solutions with client...

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$150K - $180K *

Transform guest engagement by leading end-to-end CRM strategies, collaborating across teams to drive sales growth and enhance brand loyalty. Play a key role in evolving CRM capabilities and shaping en...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$131K - $218K *

Unlock potential by driving technology sales in the State and Local Government sector. Leverage your expertise in data cloud, analytics, and AI solutions to build relationships, manage sales cycles, a...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$131K - $218K *

Transform the future of technology sales in State and Local Government by driving demand for Snowflake data cloud and AI solutions. Collaborate with senior leaders to develop strategies, manage sales...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$131K - $218K *

Shape the future of technology sales in State and Local Government by driving demand for Snowflake data cloud, analytics, and AI solutions. Collaborate with leaders to develop strategies, manage sales...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$131K - $218K *

Drive impactful sales strategies and manage the full sales cycle for Snowflake data cloud and analytics solutions in the State and Local Government sector, fostering relationships with key decision-ma...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$131K - $218K *

Drive sales initiatives for Snowflake data cloud solutions in State and Local Government. Manage the full sales cycle, build client relationships, and collaborate with internal teams to exceed sales g...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$131K - $218K *

Join a team that's driving innovation in technology sales for State and Local Government. Leverage your expertise in data cloud solutions, analytics, and AI to build relationships, manage sales cycles...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$131K - $218K *

Champion innovative technology sales strategies in the State and Local Government sector. Drive demand for Snowflake data cloud and analytics solutions while managing the full sales cycle and building...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$131K - $218K *

Empower your career by driving sales for innovative Snowflake data solutions in the State and Local Government sector. Manage the full sales cycle, build relationships with decision-makers, and execut...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$180K - $215K *

Join a team that's redefining supply chain management by leading product strategy and migration for a comprehensive portfolio. Drive innovation and collaboration across aerospace and defense sectors w...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Shape the future of client retention by leading strategies that deepen relations, enhance loyalty, and improve lifetime value while overseeing CRM, lifecycle marketing, and a premier loyalty program w...

Vaughan, ONIn-Person

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Pioneer client retention strategies that deepen relationships and enhance loyalty. Lead cross-functional teams driving CRM and lifecycle marketing programs to maximize client lifetime value and ensure...

Woodbridge, ONIn-Person

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$259K - $288K *

Engage with stakeholders to drive large load initiatives, ensuring alignment across departments. Lead strategic coordination for member relations, transmission services, and power supply management wh...

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$110K - $130K *

Lead the charge in delivering exceptional client onboarding and service experiences. Manage a dedicated team, ensuring seamless processes and maximizing cash management revenue while fostering strong...

Vancouver, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $175K *

Partner with us to lead strategic customer engagements, driving business value through analytics and relationship management while collaborating with internal teams for impactful solutions and improvi...

Vancouver, BCIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Empower your career by leading innovative GTM engineering initiatives. Drive AI workflows, automate marketing processes, and enhance productivity across teams. Collaborate with stakeholders to transfo...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$115K - $120K *

Lead the charge in driving operational excellence and strategic enablement across global Inside Sales teams, enhancing commercial effectiveness and delivering exceptional client value through innovati...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Innovate client management strategies to drive growth and retention. Lead high-performing teams, enhance client relationships, and translate strategic goals into impactful results while fostering a cu...

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Manage client relationships while driving commercial growth through effective business development and strategy. Collaborate with teams to deliver analytical solutions and market insights to global he...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$180K - $220K *

Make your mark at a leading firm driving sales growth in life sciences. Leverage your expertise to build key client relationships, identify opportunities, and collaborate cross-functionally to deliver...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$175K - $210K *

Drive sales growth by developing key client relationships and identifying new business opportunities in the life sciences and healthcare sectors. Collaborate cross-functionally to deliver tailored sol...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$142K - $158K *

Join a team that's redefining global partnerships by driving strategic growth with iconic brands. Leverage your negotiation skills and executive relationships to expand commercial opportunities and op...

4 days ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Vice President of Customer Success do?question toggle

    A VP of Customer Success leads the strategy and teams responsible for customer onboarding, adoption, retention, renewals, and growth. The role often partners with sales, product, and other executives to improve customer outcomes.

  • What qualifications are common for VP of Customer Success jobs?question toggle

    Employers commonly seek senior leadership experience in customer success or a related customer-facing function, a history of leading teams, and evidence of improving retention or customer value. Requirements vary by organization and industry.

  • How much does a Vice President of Customer Success earn?question toggle

    Compensation varies based on location, industry, company size, experience, and role scope. Executive packages may include salary, bonus, and equity. Ladders lists vetted professional jobs paying $100,000 or more.

  • Where can I find Vice President of Customer Success jobs?question toggle

    You can search Ladders for vetted Vice President of Customer Success and related executive job opportunities paying $100,000 or more.