Explore Vice President of Customer Success opportunities for experienced leaders ready to shape the customer journey and drive business growth. These executives build and lead customer success organizations, strengthen relationships with key accounts, and help ensure customers achieve measurable value from a company’s products or services. Ladders features vetted professional jobs paying $100,000 or more, including senior roles across a range of industries.
A VP of Customer Success sets the strategy for onboarding, adoption, retention, renewals, and account growth. The role typically involves managing customer success teams, partnering with sales and product leaders, monitoring customer health and satisfaction, and using data to identify risks and opportunities. Responsibilities vary by company, product, and customer base.
Employers often look for a record of leading customer-facing teams and improving retention, renewals, product adoption, or customer satisfaction. Commonly valued strengths include executive communication, strategic account management, coaching, change leadership, and analytical decision-making. Experience with customer success platforms, CRM tools, and subscription or enterprise business models may also be relevant.
Compensation depends on factors such as industry, company size, location, scope of responsibility, and experience. Many VP-level roles offer total compensation that can include base salary, bonus, and equity. Ladders focuses on professional opportunities paying $100,000 or more, helping experienced candidates discover senior customer success roles.
Search Ladders for vetted Vice President of Customer Success jobs and related executive opportunities. Review each listing for compensation, responsibilities, location, and qualifications, then tailor your application to show how your leadership has improved customer outcomes and business performance.
$129K - $193K *
Lead complex global deployments by leveraging your expertise in Workday's Deployment Methodology. Drive customer success through effective issue resolution and strategic recommendations, enhancing lon...
Reposted 2 days ago
$129K - $193K *
Join a team that's dedicated to delivering exceptional global deployments. Leverage your expertise in project management and Workday methodologies to enhance customer relationships and drive successfu...
Reposted 2 days ago
$129K - $193K *
Elevate customer success by managing complex global deployments, leveraging your expertise in Workday Deployment Methodology to creatively resolve issues and enhance client relationships, ensuring opt...
Reposted 2 days ago
Customer Success Executive-Mid West
$82K - $117K *
Drive customer success by ensuring seamless onboarding and product adoption. Collaborate with cross-functional teams to enhance user experience and deliver strategic value, while managing implementati...
1 week ago
Manager of Strategic Operations
$130K - $150K *
Transform strategic initiatives into actionable plans by partnering with leadership to drive growth, operational excellence, and business transformation in a dynamic healthcare environment. Engage in...
3 weeks ago
Manager of Strategic Operations
$130K - $150K *
Lead the charge in strategic operations, partnering with executives to drive growth initiatives, optimize performance, and transform business strategies in a dynamic healthcare environment...
2 weeks ago
Sr. Director, Renewals Operations
$215K - $235K *
Unlock the future of commercial operations by leading integrated pricing, contract negotiations, and deal management for a $250M ARR business. Drive redesign initiatives, optimize processes with AI, a...
Reposted 3 weeks ago
$281K - $320K *
Join a team that's redefining customer support by leading global initiatives, enhancing service models, and fostering a customer-centric culture across diverse regions and product lines, ensuring seam...
2 weeks ago
Senior Vice President, Delivery West
$185K - $200K *
Join us to lead hotel venue operations across the Western U.S., driving financial performance and operational excellence. Collaborate with a dynamic team to shape strategic growth and enhance partners...
4 days ago
Vice President of Client Operations
$150K - $180K *
Lead and innovate client operations by managing account directors, enhancing customer relationships, and driving account growth while ensuring consistent service delivery across multiple locations...
2 days ago
Vice President of Client Operations
$150K - $180K *
Lead the charge in enhancing client operations by managing account directors, ensuring exceptional customer relationships, and driving account growth through strategic oversight and collaboration acro...
2 days ago
Vice President, Client Operations
$150K - $180K *
Shape the future of client operations by managing compliance models, liaising with clients, and resolving data issues. Drive quality reporting and enhance communication between teams to ensure seamles...
Yesterday
Client Success Manager, Accounting & Consulting
$80K - $95K *
Join our Client Success team to empower accounting and consulting firms. You'll drive product adoption, monitor client health, and act as a trusted advisor, ensuring clients maximize their investment...
1 week ago
Client Success Manager, Accounting & Consulting
$100K - $120K *
Empower client success in the Accounting and Consulting sector by driving product adoption, analyzing data, and advising clients on best practices to ensure long-term partnerships and satisfaction wit...
1 week ago
$150K - $200K *
Inspire innovation and leadership within a dynamic technical environment. Take charge of engineering delivery, pre-sales, and security operations, bridging the gap between business and technical teams...
3 weeks ago
Senior Engineering Manager, Member Experience
$202K - $253K *
Elevate your leadership as you drive engineering excellence, overseeing multiple squads from prototype to production. Shape the roadmap, empower teams, and ensure quality delivery while staying techni...
Reposted 3 weeks ago
Senior Customer Success Manager-US
$110K - $190K *
Unlock potential by driving customer success through expert guidance, proactive relationship management, and strategic collaboration. Ensure clients achieve their desired outcomes while maximizing pro...
1 week ago
Senior Customer Success Manager-US
$110K - $190K *
Join our dynamic team as a Senior Customer Success Manager, where you'll drive customer adoption, provide expert guidance, and build strong relationships to ensure clients achieve their desired outcom...
1 week ago
Principal Product Manager, Enterprise Applications
$196K - $294K *
Lead the strategic vision and product outcomes for enterprise productivity solutions, collaborating across teams to enhance the digital experience for thousands of global employees. Drive innovation a...
Reposted 2 weeks ago
Principal Product Manager, Enterprise Applications
$196K - $294K *
Shape the future of digital work by driving strategic initiatives that enhance enterprise productivity and collaboration, ensuring exceptional employee experiences and aligning with business goals...
Reposted 2 weeks ago
Senior Customer Success Manager
$110K - $130K *
Elevate your career by joining a dynamic Customer Success Team, driving client engagement and growth in the banking, crypto, and payments sectors. Collaborate closely with stakeholders to enhance cust...
2 days ago
Senior Customer Success Manager
$110K - $130K *
Drive customer success by managing key accounts in banking, crypto, and payments. Collaborate with teams to enhance client experiences, identify growth opportunities, and minimize churn while ensuring...
2 days ago
Vice President, Workforce Solutions
$148K - $185K *
Lead the charge in driving enterprise healthcare workforce solutions growth by developing sales strategies, building executive relationships, and managing complex sales cycles to exceed revenue target...
2 weeks ago
$110K - $130K *
Lead the charge in strategic program management, overseeing project delivery and team development. Drive successful outcomes through effective staffing, risk management, and stakeholder collaboration...
1 week ago
$110K - $130K *
Manage a dynamic project management team, ensuring strategic delivery of high-impact programs while fostering team growth and adherence to PMO standards. Drive successful project outcomes through effe...
1 week ago
What does a Vice President of Customer Success do?
A VP of Customer Success leads the strategy and teams responsible for customer onboarding, adoption, retention, renewals, and growth. The role often partners with sales, product, and other executives to improve customer outcomes.
What qualifications are common for VP of Customer Success jobs?
Employers commonly seek senior leadership experience in customer success or a related customer-facing function, a history of leading teams, and evidence of improving retention or customer value. Requirements vary by organization and industry.
How much does a Vice President of Customer Success earn?
Compensation varies based on location, industry, company size, experience, and role scope. Executive packages may include salary, bonus, and equity. Ladders lists vetted professional jobs paying $100,000 or more.
Where can I find Vice President of Customer Success jobs?
You can search Ladders for vetted Vice President of Customer Success and related executive job opportunities paying $100,000 or more.