Vice President of Customer Success Jobs

Explore Vice President of Customer Success opportunities for experienced leaders ready to shape the customer journey and drive business growth. These executives build and lead customer success organizations, strengthen relationships with key accounts, and help ensure customers achieve measurable value from a company’s products or services. Ladders features vetted professional jobs paying $100,000 or more, including senior roles across a range of industries.

What Does a Vice President of Customer Success Do?

A VP of Customer Success sets the strategy for onboarding, adoption, retention, renewals, and account growth. The role typically involves managing customer success teams, partnering with sales and product leaders, monitoring customer health and satisfaction, and using data to identify risks and opportunities. Responsibilities vary by company, product, and customer base.

Skills and Experience Employers Seek

Employers often look for a record of leading customer-facing teams and improving retention, renewals, product adoption, or customer satisfaction. Commonly valued strengths include executive communication, strategic account management, coaching, change leadership, and analytical decision-making. Experience with customer success platforms, CRM tools, and subscription or enterprise business models may also be relevant.

Vice President of Customer Success Salary and Career Outlook

Compensation depends on factors such as industry, company size, location, scope of responsibility, and experience. Many VP-level roles offer total compensation that can include base salary, bonus, and equity. Ladders focuses on professional opportunities paying $100,000 or more, helping experienced candidates discover senior customer success roles.

Find Vice President of Customer Success Jobs on Ladders

Search Ladders for vetted Vice President of Customer Success jobs and related executive opportunities. Review each listing for compensation, responsibilities, location, and qualifications, then tailor your application to show how your leadership has improved customer outcomes and business performance.

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$129K - $193K *

Transform client engagements by expertly managing complex global deployments. Leverage deep industry knowledge and project management skills to enhance customer relationships and optimize Workday solu...

Reposted yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$122K - $184K *

Contribute to successful large-scale Workday deployments while leveraging your expertise in project management and HCM solutions. Drive customer satisfaction by resolving complex issues and enhancing...

Reposted yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $193K *

Unlock potential by leading complex global deployments, managing project expectations, and enhancing methodologies to maximize customer value as a Senior Engagement Manager on a dedicated and experien...

Reposted yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $193K *

Join a team that's dedicated to delivering top-notch global deployments. Leverage your expertise in project management to tackle complex challenges and enhance client relationships while ensuring succ...

Reposted yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $193K *

Pioneer innovative solutions as a Senior Engagement Manager, leading complex global deployments. Leverage your expertise to enhance methodologies and foster strong customer relationships, ensuring opt...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $193K *

Transform your career by managing complex global deployments and enhancing methodologies. Leverage your expertise in HCM, Payroll, and Financial implementations to drive customer success and foster st...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $193K *

Drive successful global deployments by leveraging your expertise in Workday methodologies. Collaborate with clients to resolve complex issues and enhance customer experiences, ensuring optimal solutio...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $193K *

Manage complex global deployments while leveraging expertise in Workday Deployment Methodology. Collaborate with customers to enhance their experience and provide strategic recommendations to improve...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $193K *

Pioneer large-scale global deployments by leveraging expertise in Workday methodologies. Drive customer success through effective issue resolution and strategic recommendations, enhancing long-term re...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$122K - $184K *

Lead the charge in managing complex global deployments, leveraging your expertise to enhance methodologies and resolve challenges. Collaborate with customers to deliver optimal solutions and foster lo...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$122K - $184K *

Drive successful global deployments by leveraging your expertise in Workday methodologies. Collaborate with clients to resolve complex issues and enhance customer relationships, ensuring optimal solut...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $193K *

Lead complex global deployments by leveraging your expertise in Workday's Deployment Methodology. Collaborate with customers to enhance their experience and resolve intricate issues, ensuring optimal...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $193K *

Unlock potential by managing complex global deployments and enhancing methodologies. Leverage your expertise in HCM, Payroll, and Financial implementations to drive customer success and foster strong...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $193K *

Drive impactful global deployments by leveraging your expertise in Workday methodologies. Collaborate with clients to enhance their experience and resolve complex issues, ensuring optimal solutions an...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $193K *

Lead complex global deployments by leveraging your expertise in Workday's Deployment Methodology. Drive customer success through effective issue resolution and strategic recommendations, enhancing lon...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $193K *

Join a team that's dedicated to delivering exceptional global deployments. Leverage your expertise in project management and Workday methodologies to enhance customer relationships and drive successfu...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$129K - $193K *

Elevate customer success by managing complex global deployments, leveraging your expertise in Workday Deployment Methodology to creatively resolve issues and enhance client relationships, ensuring opt...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$82K - $117K *

Drive customer success by ensuring seamless onboarding and product adoption. Collaborate with cross-functional teams to enhance user experience and deliver strategic value, while managing implementati...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$130K - $150K *

Transform strategic initiatives into actionable plans by partnering with leadership to drive growth, operational excellence, and business transformation in a dynamic healthcare environment. Engage in...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $150K *

Lead the charge in strategic operations, partnering with executives to drive growth initiatives, optimize performance, and transform business strategies in a dynamic healthcare environment...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$215K - $235K *

Unlock the future of commercial operations by leading integrated pricing, contract negotiations, and deal management for a $250M ARR business. Drive redesign initiatives, optimize processes with AI, a...

United StatesRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$281K - $320K *

Join a team that's redefining customer support by leading global initiatives, enhancing service models, and fostering a customer-centric culture across diverse regions and product lines, ensuring seam...

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$185K - $200K *

Join us to lead hotel venue operations across the Western U.S., driving financial performance and operational excellence. Collaborate with a dynamic team to shape strategic growth and enhance partners...

4 days ago

  •   11 - 15 years exp.  •   Hospitality & Recreation

$150K - $180K *

Lead and innovate client operations by managing account directors, enhancing customer relationships, and driving account growth while ensuring consistent service delivery across multiple locations...

2 days ago

  •   8 - 10 years exp.  •   Staffing

$150K - $180K *

Lead the charge in enhancing client operations by managing account directors, ensuring exceptional customer relationships, and driving account growth through strategic oversight and collaboration acro...

2 days ago

  •   8 - 10 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does a Vice President of Customer Success do?question toggle

    A VP of Customer Success leads the strategy and teams responsible for customer onboarding, adoption, retention, renewals, and growth. The role often partners with sales, product, and other executives to improve customer outcomes.

  • What qualifications are common for VP of Customer Success jobs?question toggle

    Employers commonly seek senior leadership experience in customer success or a related customer-facing function, a history of leading teams, and evidence of improving retention or customer value. Requirements vary by organization and industry.

  • How much does a Vice President of Customer Success earn?question toggle

    Compensation varies based on location, industry, company size, experience, and role scope. Executive packages may include salary, bonus, and equity. Ladders lists vetted professional jobs paying $100,000 or more.

  • Where can I find Vice President of Customer Success jobs?question toggle

    You can search Ladders for vetted Vice President of Customer Success and related executive job opportunities paying $100,000 or more.