Vice President of Customer Success Jobs

Explore Vice President of Customer Success opportunities for experienced leaders ready to shape the customer journey and drive business growth. These executives build and lead customer success organizations, strengthen relationships with key accounts, and help ensure customers achieve measurable value from a company’s products or services. Ladders features vetted professional jobs paying $100,000 or more, including senior roles across a range of industries.

What Does a Vice President of Customer Success Do?

A VP of Customer Success sets the strategy for onboarding, adoption, retention, renewals, and account growth. The role typically involves managing customer success teams, partnering with sales and product leaders, monitoring customer health and satisfaction, and using data to identify risks and opportunities. Responsibilities vary by company, product, and customer base.

Skills and Experience Employers Seek

Employers often look for a record of leading customer-facing teams and improving retention, renewals, product adoption, or customer satisfaction. Commonly valued strengths include executive communication, strategic account management, coaching, change leadership, and analytical decision-making. Experience with customer success platforms, CRM tools, and subscription or enterprise business models may also be relevant.

Vice President of Customer Success Salary and Career Outlook

Compensation depends on factors such as industry, company size, location, scope of responsibility, and experience. Many VP-level roles offer total compensation that can include base salary, bonus, and equity. Ladders focuses on professional opportunities paying $100,000 or more, helping experienced candidates discover senior customer success roles.

Find Vice President of Customer Success Jobs on Ladders

Search Ladders for vetted Vice President of Customer Success jobs and related executive opportunities. Review each listing for compensation, responsibilities, location, and qualifications, then tailor your application to show how your leadership has improved customer outcomes and business performance.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$225K - $255K *

Join a team that's dedicated to enhancing compliance across U.S. operations. Lead initiatives, monitor regulations, and collaborate with stakeholders to ensure adherence to laws and internal policies...

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$225K - $255K *

Lead the charge in enhancing our U.S. compliance program, ensuring adherence to laws and regulations while collaborating with internal teams to mitigate risks and promote a culture of compliance acros...

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$360K - $495K *

Lead the charge in product management, driving strategy and execution across multiple product pillars. Build a high-performing team, establish operational excellence, and ensure customer-centric outco...

United StatesRemote

Today

  •   11 - 15 years exp.  •   Information Technology

$125K - $150K *

Partner with us to lead enterprise automotive clients in AI adoption, transforming operations and driving measurable results. Collaborate with executives to develop strategies, oversee deployments, an...

Lehi, UTRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of automotive operations by leading AI adoption initiatives. Collaborate with executives to drive measurable results, enhance workflows, and ensure customer retention across multiple...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$168K - $247K *

Transform client relationships and drive growth in the Pharma and MedTech sectors by leading cross-functional teams, managing P&L, and delivering innovative marketing strategies that enhance customer...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$168K - $247K *

Transform the Pharma and MedTech landscape by leading strategic growth initiatives, uniting cross-functional teams, and fostering C-suite relationships to drive client success and operational excellen...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$168K - $247K *

Join us to lead transformative strategies in Pharma and MedTech, driving growth and client success. Collaborate with cross-functional teams, advise C-suite stakeholders, and manage P&L for sustainable...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$168K - $247K *

Lead the charge in transforming Pharma and MedTech portfolios by uniting cross-functional teams, deepening C-suite relationships, and driving sustainable growth through innovative strategies and opera...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$168K - $247K *

Drive transformative growth in Pharma and MedTech by leading cross-functional teams, advising C-suite clients, and executing strategic initiatives that enhance client success and operational excellenc...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$168K - $247K *

Join us to lead transformative strategies for our Pharma and MedTech portfolio, driving growth and client success through cross-functional collaboration and strategic advisory at the executive level...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$168K - $247K *

Shape the future of Pharma and MedTech by leading strategic growth initiatives, uniting cross-functional teams, and driving client success through innovative solutions and strong C-suite partnerships...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$168K - $247K *

Elevate your career by leading a dynamic Pharma and MedTech portfolio, driving strategic growth and client success. Collaborate with cross-functional teams to deliver innovative solutions while naviga...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$179K - $280K *

Lead the charge in shaping and executing a global social marketing strategy that drives measurable impact across diverse audiences, leveraging deep expertise and innovative approaches to elevate brand...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Transform patient access technology by leading product innovation and strategy. Collaborate with cross-functional teams to prioritize and deliver scalable solutions, while engaging with stakeholders t...

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$175K - $195K *

Join a team that's redefining client leadership in retail and healthcare. Drive strategic partnerships, foster innovation, and lead integrated marketing initiatives to enhance client success and busin...

1 week ago

  •   11 - 15 years exp.  •   Media

$164K - $266K *

Drive cross-functional programs to enhance customer activation, adoption, and retention. Partner with key stakeholders to develop strategies and processes, ensuring data-driven insights improve overal...

4 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$180K - $220K *

Shape the future of a high-potential region by building a top-tier sales team, driving enterprise growth, and establishing strategic partnerships across diverse tech hubs in the Southwest, while deliv...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Unlock potential by building a dynamic sales region across the Southwest. Lead a team, set strategies, and drive growth in a fast-paced tech landscape, focusing on enterprise sales and real-time data...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $225K *

Innovate solutions for complex enterprise accounts, defining technical success and managing relationships with key stakeholders. Lead a squad of engineers to tackle unique challenges, ensuring alignme...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $250K *

Reimagine customer success by leading complex deployments, defining technical success, and building trust with enterprise accounts. Collaborate with engineers to tackle challenging problems and drive...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $225K *

Shape the future of enterprise accounts by defining technical success, navigating complex relationships, and leading a squad of engineers to deliver impactful solutions. Drive outcomes on high-stakes...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $250K *

Join a team that's redefining customer success by tackling complex enterprise accounts. You'll lead technical deployments, build trust, and drive outcomes that matter, all while collaborating closely...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Tackle the challenge of shaping high-performance sales processes and enablement. In this impactful role, you'll lead the development of training, resources, and strategies to empower a growing sales t...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Champion the sales enablement strategy, crafting systems, processes, and training that empower the sales organization to excel and establish repeatable success in a collaborative environment...

Atlanta, GARemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Vice President of Customer Success do?question toggle

    A VP of Customer Success leads the strategy and teams responsible for customer onboarding, adoption, retention, renewals, and growth. The role often partners with sales, product, and other executives to improve customer outcomes.

  • What qualifications are common for VP of Customer Success jobs?question toggle

    Employers commonly seek senior leadership experience in customer success or a related customer-facing function, a history of leading teams, and evidence of improving retention or customer value. Requirements vary by organization and industry.

  • How much does a Vice President of Customer Success earn?question toggle

    Compensation varies based on location, industry, company size, experience, and role scope. Executive packages may include salary, bonus, and equity. Ladders lists vetted professional jobs paying $100,000 or more.

  • Where can I find Vice President of Customer Success jobs?question toggle

    You can search Ladders for vetted Vice President of Customer Success and related executive job opportunities paying $100,000 or more.