Vice President of Customer Success Jobs

Explore Vice President of Customer Success opportunities for experienced leaders ready to shape the customer journey and drive business growth. These executives build and lead customer success organizations, strengthen relationships with key accounts, and help ensure customers achieve measurable value from a company’s products or services. Ladders features vetted professional jobs paying $100,000 or more, including senior roles across a range of industries.

What Does a Vice President of Customer Success Do?

A VP of Customer Success sets the strategy for onboarding, adoption, retention, renewals, and account growth. The role typically involves managing customer success teams, partnering with sales and product leaders, monitoring customer health and satisfaction, and using data to identify risks and opportunities. Responsibilities vary by company, product, and customer base.

Skills and Experience Employers Seek

Employers often look for a record of leading customer-facing teams and improving retention, renewals, product adoption, or customer satisfaction. Commonly valued strengths include executive communication, strategic account management, coaching, change leadership, and analytical decision-making. Experience with customer success platforms, CRM tools, and subscription or enterprise business models may also be relevant.

Vice President of Customer Success Salary and Career Outlook

Compensation depends on factors such as industry, company size, location, scope of responsibility, and experience. Many VP-level roles offer total compensation that can include base salary, bonus, and equity. Ladders focuses on professional opportunities paying $100,000 or more, helping experienced candidates discover senior customer success roles.

Find Vice President of Customer Success Jobs on Ladders

Search Ladders for vetted Vice President of Customer Success jobs and related executive opportunities. Review each listing for compensation, responsibilities, location, and qualifications, then tailor your application to show how your leadership has improved customer outcomes and business performance.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$368K - $441K *

Transform the landscape of Global Solution Engineering by leading a high-performing team, aligning sales and strategy, and positioning Tableau as the go-to platform for AI-driven enterprises, fosterin...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$368K - $441K *

Lead and grow the Global Solution Engineering team, shaping innovative strategies and delivering exceptional customer engagements, while fostering a values-driven culture that accelerates adoption of...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$368K - $441K *

Lead and scale a high-performing Global Solution Engineering team, shaping strategy for Tableau as the semantic intelligence layer in an AI-first enterprise. Drive collaboration across functions and d...

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$368K - $441K *

Transform the landscape of global solution engineering by leading a high-performing team that champions Tableau as an AI-first enterprise solution. Collaborate cross-functionally to develop strategies...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$368K - $441K *

Lead and empower a global team in shaping Tableau's strategic go-to-market approach, fostering innovation, and enhancing customer relationships while championing AI-first enterprise transformation...

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$368K - $441K *

Lead Global Solution Engineering to drive innovative strategies, align teams, and enhance customer experiences. Inspire talent and cultivate a values-driven culture while positioning Tableau as a lead...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $110K *

Lead the charge in optimizing Customer Success operations, ensuring seamless execution and performance across multiple programs. Drive continuous improvement and foster a high-accountability culture w...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $110K *

Drive operational excellence by leading the Customer Success Operations team, ensuring efficient service delivery, performance management, and continuous improvement across multiple programs to enhanc...

Atlanta, GARemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Healthcare

$221K - $387K *

Transform market strategies by adapting global AI product roadmaps to local needs. Drive commercial success through collaboration with sales and marketing, ensuring effective product positioning and c...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Unlock potential by owning customer outcomes for education clients, ensuring successful onboarding, adoption, and health. Collaborate with educators and creators to drive revenue and satisfaction, whi...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Join us to drive customer success for education clients, ensuring onboarding, adoption, and profitability. Collaborate with educators and creators to enhance their experience and outcomes, while foste...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $115K *

Build strong client partnerships and drive growth by managing a portfolio of mid-sized employers. Collaborate cross-functionally to enhance engagement, retention, and revenue while delivering data-dri...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$228K - $344K *

Revolutionize user experiences as you lead a skilled team, driving product growth through innovative design strategies that enhance customer journeys while ensuring alignment with business goals and b...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$228K - $322K *

Shape the user experience landscape by leading a talented team empowering product-led growth. Drive strategic design initiatives, innovate processes with AI, and align cross-functional partners to opt...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$244K - $390K *

Drive innovative product experiences that enhance user growth and revenue. Lead a talented design team to architect seamless workflows, integrating AI tools while ensuring designs are user-centric, ac...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$180K - $210K *

Drive strategic HR initiatives that enhance workforce performance, retention, and engagement. Collaborate with leadership to align people strategies with business goals, fostering a culture of growth...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $180K *

Lead the charge in enhancing customer relationships and driving retention strategies. Oversee a high-performing team to ensure exceptional account management, revenue growth, and seamless customer exp...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$95K - $115K *

Unlock potential by managing the entire customer lifecycle, from integration to renewal. Collaborate with cross-functional teams to enhance client relationships and drive account growth, ensuring a wo...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in enhancing customer experience by overseeing implementations, driving product adoption, and managing strategic relationships. Collaborate with cross-functional teams to ensure a seam...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Elevate agency operations by creating clarity across complex accounts, anticipating risks, and enabling senior communicators to excel. Partner with leadership to build systems that drive exceptional c...

Reposted yesterday

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Partner with us to enhance customer success in the Academic sector by driving sales growth, managing client relationships, and delivering exceptional value through our solutions. Your expertise will e...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$56K - $133K *

Champion customer success by building strong relationships and driving engagement in the hockey market. Leverage sport science expertise to enhance client experiences and ensure value realization acro...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$49K - $117K *

Champion customer success by onboarding and supporting professional soccer accounts, enhancing performance through data integration and strategic insights, while driving client retention and expansion...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$125K *

Transform customer experiences as a key advocate and technical partner, driving onboarding, adoption, and success for Enterprise clients while collaborating across teams to ensure optimal outcomes and...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$80K - $130K *

Join a team that's driving impactful change as a Customer Success Manager. You'll lead the onboarding and adoption of our AI-powered solution in the US, fostering strong partnerships and ensuring succ...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Vice President of Customer Success do?question toggle

    A VP of Customer Success leads the strategy and teams responsible for customer onboarding, adoption, retention, renewals, and growth. The role often partners with sales, product, and other executives to improve customer outcomes.

  • What qualifications are common for VP of Customer Success jobs?question toggle

    Employers commonly seek senior leadership experience in customer success or a related customer-facing function, a history of leading teams, and evidence of improving retention or customer value. Requirements vary by organization and industry.

  • How much does a Vice President of Customer Success earn?question toggle

    Compensation varies based on location, industry, company size, experience, and role scope. Executive packages may include salary, bonus, and equity. Ladders lists vetted professional jobs paying $100,000 or more.

  • Where can I find Vice President of Customer Success jobs?question toggle

    You can search Ladders for vetted Vice President of Customer Success and related executive job opportunities paying $100,000 or more.