Welcome to Technical Support Manager Jobs at Ladders

Explore a variety of authentic, high-paying technical support manager positions with top companies. Enhance your career development with Ladders and secure a rewarding job in Technical Support Management.

What is a Technical Support Manager?

A Technical Support Manager coordinates and oversees the team responsible for maintaining an organization's IT infrastructure, ensuring the organization runs efficiently. They handle complex and escalated customer service issues and mitigate risks.

Why a Technical Support Manager job with Ladders?

Ladders provide you with the tools and opportunities to advance your career within this dynamic field. Our platform offers jobs that pay over $100000, encouraging career growth and financial stability.

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$80K - $95K *

Lead and enhance L1/L2 IT support operations while mentoring a dedicated team. Manage escalations, improve processes, and drive IT service excellence while ensuring seamless user experiences throughou...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Elevate project management execution by coordinating tasks and enhancing communication between Operations and Engineering. Drive efficiency through data tracking, process improvement, and stakeholder...

Surrey, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$87K - $116K *

Manage and coordinate medium to large-scale engineering projects. Lead team efforts, ensuring timely delivery, budget adherence, and alignment with customer and business objectives. Foster teamwork, c...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $125K *

Champion customer satisfaction by managing support operations, ensuring timely service delivery, and resolving issues. Collaborate cross-functionally to meet performance metrics and drive continuous i...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$115K - $125K *

Lead customer support operations to enhance service quality, ensure SLA compliance, and drive continuous improvement. Collaborate cross-functionally, manage escalations, and optimize workflows to fost...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Drive the success of complex IT programs while managing a large team and ensuring cybersecurity objectives are met through exceptional communication and client engagement at all levels...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $110K *

Drive continuous improvement of FDA-compliant quality systems in manufacturing. Lead investigations, manage change, and collaborate across departments to ensure effective compliance and quality cultur...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$87K - $116K *

Manage complex engineering and manufacturing projects while leading teams to meet customer requirements and business goals. Execute strategies for project delivery, risk management, and stakeholder co...

Etobicoke, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Lead cross-functional teams to execute construction programs, ensuring compliance, safety, and quality standards are met. Manage client interactions and oversight of inspections, permits, and technica...

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$100K - $140K *

Transform enterprise data engineering by designing robust data pipelines, ensuring high integrity and availability across distributed systems, and supporting data-driven decision-making through optima...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Contribute to the success of IT projects by coordinating documentation, scheduling, and communication for complex initiatives, ensuring timely and within-budget project delivery across various technol...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Lead cross-functional teams in designing and implementing innovative technology solutions, driving results through strategic vision and hands-on guidance in software engineering for client-centric ser...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $175K *

Oversee mechanical operations and support systems in critical facilities, ensuring optimal maintenance, compliance, and team performance while driving continuous improvement and communication across m...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $175K *

Lead critical facility operations, enhancing maintenance and safety protocols. Engage with clients to drive operational excellence and continuous improvement across multiple locations, ensuring compli...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $175K *

Transform the management of technical operations by leading maintenance, safety, and efficiency initiatives across critical facilities, while fostering team collaboration and enhancing client relation...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $175K *

Join a dedicated team to oversee mechanical operations, enhancing maintenance and energy management across multiple facilities while driving process improvements and ensuring compliance with industry...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $175K *

Lead the charge in managing critical facility operations, ensuring compliance, and enhancing preventive maintenance programs. Collaborate with teams to improve processes, support strategic initiatives...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $175K *

Inspire excellence in facility management by leading a skilled team in technical operations, maintenance, and compliance for critical environments. Drive improvements, manage resources, and ensure saf...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $175K *

Oversee critical facility operations, maintenance, and workforce development. Collaborate with teams to improve technical processes, manage budgets, and uphold safety standards while delivering except...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Lead a dynamic IT team overseeing infrastructure, cybersecurity, and technology projects across multiple manufacturing sites, ensuring optimal performance and compliance while fostering innovation and...

Sherbrooke, QCIn-Person

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Join a dynamic team as an IT Supervisor, overseeing infrastructure and guiding IT operations across multiple sites. Lead innovative projects, ensure system stability, and deliver IT excellence in a co...

Coaticook, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$86K - $138K *

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$115K - $125K *

Oversee customer support operations, ensuring timely service delivery and high satisfaction. Collaborate cross-functionally to drive performance, improve operational efficiency, and resolve issues, wh...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Join a team that ensures robust IT infrastructure stability and compliance. Oversee critical data center systems, collaborate with engineering teams, and maintain operational readiness to support futu...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Drive the strategy and adoption of AI solutions in engineering, collaborating with cross-functional teams to enhance product development and deployment, and proving the value of AI innovations across...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What are the requirements for a Technical Support Manager?question toggle

    A Technical Support Manager generally requires a bachelor's degree in a related field and several years of experience in a relevant role. Ideal candidates also have strong leadership skills and can troubleshoot complex IT issues.

  • What is the career growth for a Technical Support Manager?question toggle

    A Technical Support Manager can advance to positions like IT Director or Chief Technology Officer. The growth depends on one’s skills, achievements, and the industry's overall dynamic.

  • Does Ladders offer high paying Technical Support Manager jobs?question toggle

    Yes, Ladders specializes in hosting high-paying job opportunities, including for Technical Support Managers. Ladders vet jobs that pay over $100000.