Technical Support Engineer Jobs in Cambridge, MA

Lead the global technical support function, enhancing service quality and efficiency through metrics-driven management, team development, and AI tools. Drive improvement initiatives to positively impa...

Transform complex business challenges into innovative AI-driven automation solutions. As an Automation Engineer, you'll design and optimize robotic workflows while collaborating with top-tier speciali...

Support client growth by delivering expert assistance with PXM solutions. Engage collaboratively with teams across continents to enhance the customer experience and drive continuous improvement on tec...

Create and execute a strategic vision for technical support, influencing product design and operational excellence. Lead, mentor, and develop a high-performing Support Engineering team while improving...

Lead and optimize lab infrastructure operations, ensuring 24x7 support, technical expertise, and seamless efficiency. Partner with teams to troubleshoot complex issues while driving improvements in ne...

Grow your career with a vital role in designing and maintaining telephony systems, enhancing customer experiences by optimizing Cisco UC, PCCE, and Five9 infrastructures, while collaborating with cros...

Transform customer support through innovative automation, enhancing security tools and processes. Collaborate with engineering teams to drive impactful solutions, leveraging Generative AI to improve i...

Lead the charge in innovating and developing cutting-edge Cisco hardware solutions, driving cross-functional collaboration to enhance product quality and user experience while adhering to industry sta...

Lead customer escalations and optimize thermal infrastructure for high-density AI systems. Collaborate with cross-functional teams to enhance product reliability and performance, driving success in de...

Partner with us to deliver critical application support, enhance cloud operations, and streamline incident management. Drive system performance and collaborate closely with engineering teams to optimi...

Drive engineered HVAC solutions by providing technical support and project management. Collaborate with cross-functional teams to ensure compliance with specifications while optimizing equipment perfo...

Join a team that's dedicated to ensuring software quality by developing and executing comprehensive testing strategies. Utilize your expertise in advanced testing tools and methodologies to maintain h...

Transform the landscape of solar energy as you empower clients through innovative product training, technical support, and strategic sales collaboration. Your expertise will drive revenue and strength...

Lead the charge in providing technical application support and training to cultivate business opportunities while partnering with sales. Optimize customer engagement through product demonstrations, fe...

Unlock innovative solutions by collaborating with diverse teams and leveraging your expertise to drive impactful results. Enrich our projects through strategic insights and help shape the future of ou...

Play a key role in enhancing our security posture by managing vulnerabilities, developing policies, and leading compliance efforts. Collaborate with cross-functional teams to drive continuous improvem...

Join a team that's focused on enhancing operational security through incident response, technical troubleshooting, and compliance reviews, ensuring customers receive expert guidance and support in cyb...

Join a team that's enhancing corporate tech with reliable integrations and automations. You'll develop hands-on expertise while collaborating with senior engineers to optimize workflows and troublesho...

Join a dynamic team where you'll support SOLIDWORKS API solutions through technical expertise, software development, and customer collaboration. Contribute to enhancing API capabilities and troublesho...

Lead the charge in designing, implementing, and supporting a secure network infrastructure while collaborating across IT teams to ensure reliable connectivity for corporate offices and cloud environme...

Engage with customers providing critical technical support for robots from 4pm to 12am EST. Diagnose and resolve issues, guide users, and collaborate with teams to enhance customer experience and syst...

Champion the design and development of robust, real-time cloud applications that integrate seamlessly with automated warehouse systems, driving innovation and technical excellence across cross-functio...

Create impactful technical solutions in military electrification projects. Collaborate with defense clients and provide expertise throughout the proposal process, ensuring compliance and mission effec...

Deliver end-to-end IT leadership while modernizing the tech landscape. Lead a distributed team and own critical systems to enhance productivity, streamline operations, and harmonize employee experienc...

Join a team that's crafting a world-class IT program while providing vital support during Pacific hours. Shape user-friendly solutions and implement robust security measures in a fast-growing, mission...