Technical Support Engineer Jobs in Boston, MA

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Support complex VMstore product issues as the L3 escalation point, ensuring rapid resolution and strong customer advocacy. Leverage deep technical expertise to collaborate with engineering, maintainin...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

Advance internal IT operations by providing essential support for onboarding, endpoint management, and systems access. Collaborate within a dynamic team to enhance workflow efficiency and streamline t...

Transform customer experiences by providing expert technical support, delivering training, and fostering collaboration across global teams to enhance product performance and user satisfaction in a dyn...

Empower our clients by supporting the sustainment of Oracle Cloud applications. Drive effective migrations and resolve issues in a multitenant environment while collaborating with stakeholders to ensu...

Unlock your potential as a pivotal IT Technical Engineer, enhancing our mission-critical datacenter by supporting Linux systems, troubleshooting complex issues, and ensuring seamless lab operations wi...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Drive technical support and engineered solutions, enhancing customer satisfaction with PWT products. Collaborate with partners and consulting engineers to ensure safety and compliance while meeting di...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Play a key role in bridging product and developers, tackling complex issues while enhancing customer experience. Engage in thorough investigations, maintain clear communication, and contribute to prod...

Join a team that's dedicated to maintaining and optimizing cutting-edge IT infrastructure in diverse environments. Contribute to system health, security, and innovative technology implementations for...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Join a team that's dedicated to maintaining and optimizing our hybrid infrastructure, ensuring system performance, reliability, and security across multiple environments while collaborating with stake...

Engage with customers as a Customer Support Engineer, resolving technical issues and enhancing support processes in an AI-native environment. This impactful role requires a blend of technical expertis...

Lead strategic enterprise solution engagements, guiding digital transformations and shaping deal strategies. Collaborate with executive stakeholders and cross-functional teams to deliver value-driven...

Accelerate progress at the forefront of security technology, providing expert escalation support and ensuring optimal performance for enterprise customers using cutting-edge solutions in a collaborati...

Join a team that's paving the way in systems engineering for global communications. Contribute to innovative modeling projects, collaborate with experts, and ensure mission success through meticulous...

Manage global technical product support strategy, ensure tool availability, optimize service, and enhance customer satisfaction through leadership and collaboration across R&D, product management, and...

Support the design, implementation, and management of secure networking solutions for enterprise applications, ensuring operational efficiency across both on-premises and cloud environments while reso...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Elevate IT operations by supporting infrastructure, managing projects, and fostering collaboration across teams to ensure seamless workflows and technical excellence within a fast-paced, innovative en...