Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $130K *

Shape the future of user-centric software design by collaborating on innovative solutions, enhancing design systems, and optimizing UI/UX for a large-scale application with over 100,000 active users...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$85K - $100K *

Innovate and enhance storage systems as a Product Engineer, engaging in testing, validation, configuration, and troubleshooting of storage solutions to drive quality and performance across product des...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$200K - $275K *

Join a pioneering team to build robust AI infrastructure, enabling rapid experimentation and deployment of advanced machine learning systems. Shape the future of legal tech with autonomy over architec...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$75K - $101K *

Help us ensure excellence in quality control by managing audits, corrective actions, and compliance with ISO standards, while collaborating across departments to develop proactive solutions in a dynam...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $95K *

Champion innovative chassis product development, collaborating across teams to oversee design, scheduling, and on-time delivery, while maintaining a high standard of quality and performance in competi...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Join a team that’s shaping the future of data center technologies through innovation and expertise. Lead technical development and showcase cutting-edge embedded systems, while engaging with cross-fun...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$99K - $159K *

Bring your expertise to a dynamic engineering team focused on hardware design validation by collaborating closely with cross-functional teams, troubleshooting in lab environments, and ensuring high-qu...

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $140K *

Champion client relationships and drive sales growth in Additive Manufacturing, ensuring customers recognize the value of innovative 3D solutions. Collaborate with teams to present capabilities and ma...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$82K - $117K *

Transform the technology support landscape by managing and mentoring a skilled team of specialists. Drive operational efficiency, enhance client satisfaction, and oversee project execution while ensur...

London, ONIn-Person

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $113K *

Take ownership of cost management and usage optimization, collaborating with cross-functional teams to enhance customer understanding and transparency in cloud billing and product utilization, ensurin...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $109K *

Join a team that's dedicated to providing top-notch IT support, managing and resolving incidents for mission-critical applications. Collaborate across teams to enhance user experience and streamline o...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $109K *

Deliver exceptional remote support by troubleshooting and resolving Tier 0-2 IT incidents efficiently. Collaborate in a 24/7 operational team to enhance user experience and maintain critical systems w...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Drive the infrastructure behind robust, enterprise-scale applications and AI agents. Own cloud environments, data pipelines, and observability systems to ensure scalable, reliable, and efficient platf...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$66K - $109K *

Join us to support vital IT infrastructure by resolving Tier 0-2 incidents. Collaborate with a dedicated 24/7 team, apply ITIL processes, and enhance user experience through effective incident managem...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $114K *

Optimize operations by performing maintenance and support for advanced semiconductor equipment. Engage in troubleshooting, routine tasks, and client communications while upholding safety standards in...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $151K *

Join our dedicated Field Service Engineer team, providing on-site support, maintenance, and troubleshooting for cutting-edge electronic manufacturing test systems, while ensuring optimal calibration a...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Unlock the potential of customer relationships by bridging technical expertise and support, ensuring seamless communication and responsiveness across teams while mastering complex maritime technologie...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $136K *

Deliver innovative cloud networking solutions by designing, deploying, and managing secure, scalable architectures across multiple platforms, ensuring seamless integration, high performance, and compl...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a team that's building the next generation of large-scale infrastructure hardware. Own the program from prototype to production, driving design, supply chain, and manufacturing as we expand our i...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$92K - $112K *

Optimize manufacturing test systems for advanced military technologies. Collaborate with multidisciplinary teams to enhance reliability and throughput while applying engineering principles to introduc...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$170K - $190K *

Elevate customer engagements by providing innovative optical solutions and driving design wins for hyperscale data centers. Collaborate with cross-functional teams to resolve technical challenges, cre...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$170K - $190K *

Empower innovation in hyperscale data centers by resolving technical challenges and promoting optical connectivity solutions, building strong customer relationships, and driving growth through new des...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$170K - $190K *

Manage technical engagements and foster strong relationships with clients, driving design wins for high-density optical connectivity solutions in hyperscale data centers, while resolving engineering c...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$170K - $190K *

Join a team that's at the forefront of optical connectivity solutions, driving technical engagements and building strong customer relationships in hyperscale data centers. This role focuses on promoti...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$170K - $190K *

Join a team that's driving innovation in optical connectivity solutions for hyperscale data centers. Engage with engineering and architecture teams to overcome technical challenges, secure design wins...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.