In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Staff Design Engineer - Canada
$110K - $130K *
Shape the future of user-centric software design by collaborating on innovative solutions, enhancing design systems, and optimizing UI/UX for a large-scale application with over 100,000 active users...
1 week ago
$85K - $100K *
Innovate and enhance storage systems as a Product Engineer, engaging in testing, validation, configuration, and troubleshooting of storage solutions to drive quality and performance across product des...
1 week ago
$200K - $275K *
Join a pioneering team to build robust AI infrastructure, enabling rapid experimentation and deployment of advanced machine learning systems. Shape the future of legal tech with autonomy over architec...
1 week ago
$75K - $101K *
Help us ensure excellence in quality control by managing audits, corrective actions, and compliance with ISO standards, while collaborating across departments to develop proactive solutions in a dynam...
1 week ago
$84K - $95K *
Champion innovative chassis product development, collaborating across teams to oversee design, scheduling, and on-time delivery, while maintaining a high standard of quality and performance in competi...
6 days ago
$85K - $100K *
Join a team that’s shaping the future of data center technologies through innovation and expertise. Lead technical development and showcase cutting-edge embedded systems, while engaging with cross-fun...
1 week ago
$99K - $159K *
Bring your expertise to a dynamic engineering team focused on hardware design validation by collaborating closely with cross-functional teams, troubleshooting in lab environments, and ensuring high-qu...
3 days ago
$120K - $140K *
Champion client relationships and drive sales growth in Additive Manufacturing, ensuring customers recognize the value of innovative 3D solutions. Collaborate with teams to present capabilities and ma...
3 weeks ago
Manager - Onsite Technology Support Team
$82K - $117K *
Transform the technology support landscape by managing and mentoring a skilled team of specialists. Drive operational efficiency, enhance client satisfaction, and oversee project execution while ensur...
4 days ago
Technical Escalations Engineer 2 (Revenue and Cost Management) - US-East
$85K - $113K *
Take ownership of cost management and usage optimization, collaborating with cross-functional teams to enhance customer understanding and transparency in cloud billing and product utilization, ensurin...
3 days ago
$66K - $109K *
Join a team that's dedicated to providing top-notch IT support, managing and resolving incidents for mission-critical applications. Collaborate across teams to enhance user experience and streamline o...
2 weeks ago
$66K - $109K *
Deliver exceptional remote support by troubleshooting and resolving Tier 0-2 IT incidents efficiently. Collaborate in a 24/7 operational team to enhance user experience and maintain critical systems w...
2 weeks ago
$135K - $160K *
Drive the infrastructure behind robust, enterprise-scale applications and AI agents. Own cloud environments, data pipelines, and observability systems to ensure scalable, reliable, and efficient platf...
Reposted 1 week ago
$66K - $109K *
Join us to support vital IT infrastructure by resolving Tier 0-2 incidents. Collaborate with a dedicated 24/7 team, apply ITIL processes, and enhance user experience through effective incident managem...
2 weeks ago
Field Service Engineer - Hillsboro
$72K - $114K *
Optimize operations by performing maintenance and support for advanced semiconductor equipment. Engage in troubleshooting, routine tasks, and client communications while upholding safety standards in...
1 week ago
Field Service Technician, Advanced Level
$90K - $151K *
Join our dedicated Field Service Engineer team, providing on-site support, maintenance, and troubleshooting for cutting-edge electronic manufacturing test systems, while ensuring optimal calibration a...
3 weeks ago
Field Service Engineer - Customer & Technical Liaison
$90K - $110K *
Unlock the potential of customer relationships by bridging technical expertise and support, ensuring seamless communication and responsiveness across teams while mastering complex maritime technologie...
1 week ago
$96K - $136K *
Deliver innovative cloud networking solutions by designing, deploying, and managing secure, scalable architectures across multiple platforms, ensuring seamless integration, high performance, and compl...
Reposted 1 week ago
Hardware Technical Program Manager
$120K - $145K *
Join a team that's building the next generation of large-scale infrastructure hardware. Own the program from prototype to production, driving design, supply chain, and manufacturing as we expand our i...
2 weeks ago
$92K - $112K *
Optimize manufacturing test systems for advanced military technologies. Collaborate with multidisciplinary teams to enhance reliability and throughput while applying engineering principles to introduc...
5 days ago
Field Application Engineer- Hyperscaler
$170K - $190K *
Elevate customer engagements by providing innovative optical solutions and driving design wins for hyperscale data centers. Collaborate with cross-functional teams to resolve technical challenges, cre...
3 weeks ago
Field Application Engineer- Hyperscaler
$170K - $190K *
Empower innovation in hyperscale data centers by resolving technical challenges and promoting optical connectivity solutions, building strong customer relationships, and driving growth through new des...
3 weeks ago
Field Application Engineer- Hyperscaler
$170K - $190K *
Manage technical engagements and foster strong relationships with clients, driving design wins for high-density optical connectivity solutions in hyperscale data centers, while resolving engineering c...
3 weeks ago
Field Application Engineer- Hyperscaler
$170K - $190K *
Join a team that's at the forefront of optical connectivity solutions, driving technical engagements and building strong customer relationships in hyperscale data centers. This role focuses on promoti...
3 weeks ago
Field Application Engineer- Hyperscaler
$170K - $190K *
Join a team that's driving innovation in optical connectivity solutions for hyperscale data centers. Engage with engineering and architecture teams to overcome technical challenges, secure design wins...
3 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.