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10,339

Technical Customer Support Engineer Jobs Near Reston, VA

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Salary Range

$40K

$120K

Average Salary: $78,571
Customer Focused Technical Support Engineer

Become the focal technical support contact and handle high priority issues for a limited number of customers who hold Advanced Service contracts on specific Juniper products...

Posted 1w ago

  •   Less than 5 years exp.  •  Telecommunications & Hardware

Customer Support Engineer

Handle all tickets escalated by the Customer Support team; build or modify in-house admin tools for recurring issues; write complex SQL queries to generate custom reports...

Posted Yesterday

  •   Less than 5 years exp.  •  Real Estate & Construction

Customer Support Engineer

Conduct onboarding meetings with new Premier Support accounts, to introduce them to the service provided with Premier Support and to your role in ensuring their success...

Posted 5d ago

  •   Enterprise Technology

Technical Support Engineer

Manage communications on escalated cases with internal and external stakeholders (customers, field/account teams, software engineering, senior management, etc)...

Posted 5d ago

  •   Enterprise Technology

Technical Support Engineer
$80K — $100K *

Provide end-user support by email or phone for all products to meet and resolve user requests. Identify and communicate issues to internal teams based on severity and work needed. Capture and document...

Posted 5d ago

  •   Less than 5 years exp.  •  Education, Government & Non-Profit

Director of Customer Support
$200K — $250K *

Detect emerging trends in customer experience, drivers of customer action, change in the support experience, and articulate those insights across multiple channels and partners. Ensure the teams meet...

Posted Today

  •   8 - 10 years exp.  •  Enterprise Technology

Senior Technical Support

Propagate a culture of advanced technical knowledge, customer service excellence and positive customer outcome.

Posted 5d ago

  •   Enterprise Technology

Junior Technical Support Engineer
$80K — $100K *

Investigate product-related issues both for individual customers and for common trends that may arise; study and understand critical system components and large cluster operations...

Posted Yesterday

  •   Less than 5 years exp.  •  Information Technology

Technical Support Engineer - Prisma Cloud USG

Provide technical services around Prisma Cloud technologies, troubleshooting and best practices observations to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and fo...

Posted 5d ago

  •   Less than 5 years exp.  •  Information Technology

Technical Support Engineer

Coordinates with Customer Success Managers to address any technical issues impacting a Customer’s success.

Posted 2w ago

  •   5 - 7 years exp.  •  Information Technology

Technical Support Engineer I
$80K — $100K *

Recognizes both basic and advanced problems, conducts research, provides resolutions and follows up with customers as needed, escalating more complex cases to the appropriate team...

Posted 2w ago

  •   Less than 5 years exp.  •  Education, Government & Non-Profit

Senior Manager, Technical Support

Develop and implement global processes which enable consistent, high-quality case management, organizational flexibility, and resource sharing across support teams. Review results on a quarterly basis...

Posted 1w ago

  •   5 - 7 years exp.  •  Telecommunications & Hardware

IT Specialist (Customer Support)

Assist with a wide range of issues and special projects for FAA employees and/or contractors requesting assistance in the Washington DC area.

Posted 2w ago

  •   Aerospace & Defense

IT Specialist (Customer Support)

The paramount requirement is knowledge of IT principles, concepts, and methods; e.g., data storage, software applications, and networking. Information technology refers to systems and services used in...

Posted 2w ago

  •   Aerospace & Defense

IT Specialist (Customer Support)

Oversee Service Center technicians which consist of 3 dedicated VIP support technicians and additional staff matrixed across locations through the Service Desk...

Posted 2w ago

  •   Less than 5 years exp.  •  Education, Government & Non-Profit

IT Specialist (Customer Support)

The paramount requirement is knowledge of IT principles, concepts, and methods; e.g., data storage, software applications, and networking.

Posted 2w ago

  •   Less than 5 years exp.  •  Education, Government & Non-Profit

Cloud Support Engineer

We are looking for a hands-on Senior Solution Engineer with demonstrated technical expertise on the platform and superior problem solving skills. The Cloud Support Engineer will have a passion in impr...

Posted 5d ago

  •   Less than 5 years exp.  •  Enterprise Technology

Technical Support Analyst - Telecommute
$80K — $150K *

Troubleshoot production issues to find the root cause and find solutions which may be related to product configurations, server issues, or coding defects...

Posted 1w ago

  •   Less than 5 years exp.  •  Healthcare

Network Administrator - Customer Support Division

The work of the position involves analytical and evaluative duties related to computer access and networks with primary knowledge requirements of information processing methodology, information techno...

Posted 1w ago

  •   Less than 5 years exp.  •  Hospitals & Medical Centers

IT Support Engineer

Strive to resolve all employee support interactions on first touch, whenever possible, while proactively and conscientiously balancing competing demands in a fast-paced environment...

Posted 4d ago

  •   5 - 7 years exp.  •  Information Technology

Application Support Engineer

We touch every layer of the platform; from data analysis to creative problem solving, our Application Support Engineers tackle the most challenging technical problems, mitigate all of our customers’ c...

Posted 5d ago

  •   Enterprise Technology

Sr. Technical Support Engineer

Autonomously works on projects and more complex assignments with tangible results delivering benefits to the organizations.

Posted 2w ago

  •   5 - 7 years exp.  •  Information Technology

Cloud Support Engineer

Receive in-bound customer support tickets and email inquiries, analyze problems, research solutions and provide solid answers easily understood by the customers. Maintain standards of service levels...

Posted Today

  •   Technical Services

Support Engineer

Provide complex and challenging support for Business Intelligence product suite and its underlying technologies.

Posted 1w ago

  •   Enterprise Technology

Senior Technical Support Specialist

Participate in GCC audit process and support technical response to audit requests and compliance.

Posted 2w ago

  •   5 - 7 years exp.  •  Education, Government & Non-Profit

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