Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $150K *

Lead transformative executive engagements that convert complex data into actionable business insights, partnering with cross-functional teams to foster strategic outcomes and enhance the Executive Ins...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Champion the development and implementation of SAP EAM solutions, oversee technical teams, and manage asset lifecycle processes to enhance operational efficiency and scalability in collaboration with...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$123K - $159K *

Build core AI platform capabilities that empower teams to develop, run, and scale GenAI applications, collaborating across the tech stack to deliver impactful solutions for millions of users in a fast...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Create impactful go-to-market strategies by merging product marketing and customer advocacy. Collaborate with cross-functional teams to enhance customer engagement, narrative development, and pipeline...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$149K - $266K *

Contribute to product strategy and execution for Safety workflows, ensuring alignment with Quality and field operations. Lead cross-functional teams to deliver innovative SaaS solutions for constructi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$130K - $150K *

Lead the design and development of innovative software applications, optimize APIs and UI, and collaborate with cross-functional teams to enhance product delivery and quality in an agile environment...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Engage with cross-functional teams to implement and support lab integration solutions, ensuring timely delivery and alignment with customer scientific goals while enhancing operational success through...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Shape the future of enterprise brands on Amazon as you manage relationships and strategize on complex advertising and analytics initiatives, driving revenue growth and delivering excellence in digital...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$192K - $256K *

Accelerate organizational impact as you drive clarity and alignment within the leadership team, manage executive communications, and support strategic decision-making initiatives aligned with corporat...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Business Services

$70K - $95K *

Lead the charge in aviation partnerships by building key relationships, delivering tailored presentations, and driving business development. Utilize your expertise to enhance customer satisfaction thr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $160K *

Invent robust media pipelines and services to enhance real-time systems. Shape the future of LiveKit by optimizing media features, ensuring reliability, and driving performance in diverse environments...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$159K - $179K *

Champion user experience by developing AI features in a senior full-stack role, improving both frontend and backend systems while collaborating across teams to enhance our observability tools and prov...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$74K - $137K *

Drive implementations of Global Trade software, collaborating with teams to optimize compliance and trade processes for diverse corporations, while participating in training and skill development init...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$250K - $300K *

Unlock potential by driving new enterprise sales within security services, cultivating relationships with C-level executives, and providing tailored solutions to meet unique security challenges in div...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $135K *

Lead the charge in data center commissioning by managing test executions and providing technical guidance. Oversee system readiness and troubleshoot issues to ensure successful project delivery and me...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Engage with data center customers by providing expert technical support, troubleshooting, and equipment installation, ensuring satisfaction and enhancing relationships for mission-critical power gener...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $130K *

Advance customer satisfaction by managing technical support and service for industrial power generation equipment while building strong relationships with clients and overseeing project implementation...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $130K *

Empower customer success by providing hands-on technical support and service. Manage relationships while troubleshooting and enhancing industrial power generation equipment to meet critical business n...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $150K *

Elevate your career by joining our dynamic team to design, optimize, and maintain Epic's critical database infrastructure. Collaborate with technical experts to ensure top performance and seamless int...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$109K - $137K *

Lead cross-functional initiatives and align organizational strategies with execution. Drive high-impact programs across diverse teams, managing complexity and stakeholder engagement to deliver measura...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Manage client success by investigating technical issues, enhancing product performance, and fostering communication. Collaborate directly with clients to resolve complex queries and contribute to engi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $448K *

Take ownership of modernizing our platform function, driving end-to-end delivery, and building a high-performing engineering team that scales operations effectively and enhances developer experience a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$67K - $114K *

Support user needs by providing expert help desk services for Salesforce applications and platform capabilities, managing escalations, troubleshooting issues, and documenting resolutions to enhance us...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$60K - $250K *

Pioneer client engagement in the allied healthcare sector, driving growth through proactive outreach and strategic relationship management to meet client needs and optimize service delivery...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Staffing

$115K - $190K *

Drive innovation as a Software Engineer, enhancing government software systems using modern technologies in a collaborative, agile environment. Embrace growth and tackle meaningful challenges with a s...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.