Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$88K - $105K *

Help us drive client success by managing relationships and growth opportunities across accounts. Your strategic insight will facilitate upselling, retention, and communication between clients and team...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$135K - $150K *

Transform customer experience by leading onboarding, resolving connectivity issues, and driving automation. Collaborate with engineering and enhance internal tools to support seamless deployments and...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $150K *

Lead the design and implementation of AI data engineering solutions, optimize scalable pipelines, and mentor team members while ensuring robust security and governance across cloud environments...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Drive AI transformations in manufacturing by collaborating with C-level executives to identify high-impact opportunities, build tailored solutions, and achieve measurable results in core operating pro...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in delivering exceptional technical integration services while fostering team growth and operational excellence. Drive strategic customer partnerships to optimize systems and enhance s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Drive pre-sales initiatives by leveraging Dedrone technology expertise. Engage with IT leaders, provide technical support, and foster strategic partnerships while managing expectations and enhancing c...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$208K - $312K *

Help us design and build an innovative agentic interface for seamless task execution, combining AI with interactive systems across multiple platforms while ensuring trust and reliability in user inter...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $190K *

Transform document management systems by architecting and developing robust, scalable platforms utilizing advanced technologies. Lead teams, collaborate across functions, and innovate solutions to enh...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$68K - $109K *

Explore a role focused on delivering customer service excellence through on-site support, troubleshooting, and maintenance of critical power equipment, while fostering operational improvements and tea...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $170K *

Join a dynamic team to design and implement cloud-native applications and solutions, utilizing cutting-edge technologies, and drive modernization efforts for clients, enhancing both efficiency and val...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$109K - $145K *

Lead the charge in building robust data solutions that empower stakeholders to make informed decisions by delivering high-quality data pipelines and integrating modern analytics architecture across th...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $155K *

Help us redefine the landscape of product marketing in tech. Drive impactful go-to-market strategies with innovative messaging, collaborate cross-functionally, and elevate our products with compelling...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $192K *

Manage and drive strategic programs within the enterprise to enhance efficiency and alignment with business goals. Foster collaboration across functions while ensuring timely delivery and effective co...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$106K - $159K *

Champion technical leadership in managing OneShield Policy Administration services while ensuring the stability and performance of applications. Guide cross-functional teams in delivering high-quality...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$145K - $180K *

Lead complex projects by providing expert technical guidance and mentorship, ensuring high-quality delivery while cultivating strong client relationships and contributing to the advancement of team pr...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$95K - $115K *

Oversee the Agile Release Train operations, facilitating PI Planning and cross-team ceremonies to ensure timely delivery of business value while managing dependencies and promoting continuous improvem...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Lead the charge in orchestrating Agile Release Train (ART) operations, synchronizing cross-functional teams to ensure effective PI Planning, continuous improvement, and predictable delivery of busines...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $170K *

Contribute to innovative pavement management projects, overseeing evaluation, design, and preservation efforts while collaborating with clients across various levels. Embrace opportunities for career...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Transportation

$150K - $160K *

Transform business landscapes by driving growth and strategy in key accounts across the Mid-Atlantic. Elevate relationships and expand product offerings while exceeding sales goals and exceeding custo...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $160K *

Engineer growth by driving strategic sales initiatives in assigned accounts. Cultivate relationships and expand product use while achieving sales targets through effective account management and cross...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Unlock your potential by designing, building, and managing cloud services that drive AI features, using C#/.NET, Python, and Go, in a fast-paced environment for enterprise-scale solutions...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $230K *

Elevate your career with a dynamic role in cybersecurity solutions engineering, where you'll lead technical discovery sessions, design secure architectures, and support sales teams by crafting innovat...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$132K - $176K *

Grow and modernize Marketing Operations by leading the Adobe platform ecosystem, optimizing content supply chains, and driving AI-first transformations for enhanced productivity and speed across depar...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$75K - $115K *

Champion cutting-edge cybersecurity solutions by engaging clients, managing technical discussions, and delivering tailored presentations to showcase the unique value of our platform while collaboratin...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $142K *

Lead the charge in designing and developing innovative data solutions, mentoring other engineers, and enhancing data integrity, while ensuring compliance with best practices and performance optimizati...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.