Technical Customer Support Engineer Remote Jobs

Partner with us to drive engineering transformation by managing customer success throughout the implementation and renewal process, ensuring high product utilization and alignment with business goals...

Develop user-facing features and improve systems by leveraging software architecture, APIs, and cloud technologies. Collaborate with cross-functional teams to deliver reliable, maintainable solutions...

Drive the development of automated data systems, enhancing data quality and engineering workflows. Collaborate with teams to optimize data storage and performance, ensuring compliance and operational...

Elevate the quality of software by designing automated testing frameworks and integrating AI tools for enhanced efficiency and accuracy. Collaborate cross-functionally to ensure smooth delivery of hig...

Oversee the design and evolution of global backbone architecture, driving initiatives in traffic engineering, capacity planning, and network automation. Collaborate with stakeholders to ensure strateg...

Drive business growth by managing key accounts in the Southeast region. Collaborate with sales teams to create strategies, enhance client relationships, and deliver market insights while ensuring a cu...

Join a team that's committed to modernizing federal software systems. Lead technical discussions and drive the development of scalable applications using Ruby and Rails in a collaborative environment...

Unlock your potential as you lead an Automated Test Team, enhancing cloud applications and AI capabilities. Drive quality through strategic testing, CI/CD integration, and collaboration with developer...

Join our dynamic team to develop next-gen storage solutions, enhancing Grafana's App Platform. Collaborate on innovative features, drive projects from ideation to operations, and contribute to an open...

Shape the future of our legal team by leading enterprise negotiations and streamlining contracting processes. Collaborate with diverse stakeholders to drive impactful initiatives and support our growt...

Contribute to innovative digital platforms by developing scalable, secure, and high-performing applications. Drive efficiency and enhance customer outcomes through full-stack development, cloud archit...

Engineer scalable, secure digital platforms that enhance product delivery and operational efficiency. Drive end-to-end development across web frontends, APIs, and microservices while ensuring complian...

Transform customer infrastructure management by owning the product vision and roadmap for a key control plane. Collaborate with engineering to enhance user experience and operational efficiency, drivi...

Develop and enhance security systems through analytics and reporting. Manage access, respond to inquiries, and ensure operational support during on-call shifts. Collaborate across teams to drive secur...

Champion customer satisfaction by executing maintenance and service solutions, coordinating logistics and support activities, with a focus on continuous improvement and operational excellence in a dyn...

Champion customer service excellence by managing maintenance activities and solutions on-site. Leverage technical expertise to enhance support for diverse services, ensuring effective execution and ti...

Accelerate progress at a federal agency by managing platform enablement and customer solutions. Lead training, technical support, and cross-team collaboration to enhance data analytics and AI capabili...

Engage with enterprise merchants to architect scalable solutions, leveraging technical expertise and collaboration across teams. Drive pre-sale activities, build trust, and influence product developme...

Engage with enterprise merchants to design and implement scalable solutions, leveraging your technical expertise and communication skills. Collaborate cross-functionally to drive business success and...

Engineer robust systems to combat abuse in user interactions, enhance notification reliability, and collaborate across teams to ensure safety and compliance. Drive impactful solutions while maintainin...

Shape engaging UI/UX solutions for supply chain intelligence platforms. Lead the development process while collaborating with AI engineers and mentoring junior developers to deliver high-quality, prod...

Transform customer experiences by leading onsite commissioning and advanced troubleshooting of industrial combustion systems. Leverage your expertise to enhance performance, reliability, and safety wh...

Join a team that's redefining financial insights through AI. As a senior technical leader, you'll shape the multi-year strategy for Reporting & Insights, guiding engineering teams to innovate and scal...

Help us lead and develop a senior Cloud Engineering team focused on operational excellence, infrastructure stability, and impactful migration programs that drive growth and efficiency within our cloud...

Join a team that's dedicated to empowering individuals with primary immunodeficiency through education and support. You'll provide vital resources, engage with patients, and advocate for their needs w...