Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $150K *

Take ownership of a core area in our retail service cloud by setting technical direction, writing code daily, and mentoring engineers, while driving improvements and modernizing legacy systems across...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $175K *

Transform enterprise sales strategies by engaging civil engineering firms, driving significant revenue growth across the US Central and Midwest markets. Utilize a deep understanding of AEC workflows t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$174K - $312K *

Drive identity innovation by leading IAM Engineering, ensuring secure and scalable platforms for workforce and non-human identities while guiding teams towards excellence in modern identity solutions...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$126K - $202K *

Transform customer experience by leveraging AI to build a real-time customer insights platform. Drive data-driven decision-making and optimize customer journeys through effective program management an...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $100K *

Champion process improvements by analyzing production methods, driving efficiency, and implementing best practices to enhance safety, quality, and customer service across multiple manufacturing sites...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Execute client-facing projects with precision, ensuring timelines and budgets are met while maximizing collaboration across diverse teams. Drive improvements and report on progress to contribute to op...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $190K *

Drive critical product development for government connectivity solutions, collaborating across teams to define user needs and technical specifications. Own the product lifecycle, ensuring alignment wi...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$108K - $153K *

Transform enterprise data solutions by designing, developing, and optimizing advanced data integration and analytics processes. Collaborate with stakeholders to ensure high-quality data delivery throu...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $160K *

Innovate customer solutions by enhancing migration frameworks using AI coding agents, collaborating across functional teams, and addressing technical challenges to drive successful outcomes and growth...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $165K *

Lead the charge in enhancing operational processes for monthly readiness, driving continuous improvement and automation while fostering team engagement and resilience during peak periods to achieve st...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$99K - $145K *

Unlock potential by leading innovative projects in tire and rubber materials. Collaborate with cross-functional teams to drive product development and market strategies, ensuring quality and safety wh...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Join a team that's pioneering advanced security operations for cloud infrastructure. Leverage your expertise to enhance security measures and foster a culture of innovation while directly impacting ri...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Empower the design of mechanical systems for automation projects, ensuring integration, reliability, and manufacturability. Collaborate across teams, mentor junior engineers, and deliver innovative so...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $205K *

Join a dynamic team as you drive high availability and performance in cloud platforms. Influence architectural decisions and lead reliability improvements across engineering teams while establishing b...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$142K - $158K *

Help us shape the reliability of cutting-edge AI services by defining SLOs, overseeing incident responses, and ensuring operational readiness. Leverage your expertise to establish monitoring systems t...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Elevate the quality of security assessments by leading technical teams, managing project deliverables and ensuring compliance with federal standards. Drive successful assessment outcomes while fosteri...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Empower the future of retail technology by architecting scalable solutions for partner integrations. Drive innovative systems that enhance operational workflows and mentor a collaborative engineering...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $160K *

Join our team to drive sales growth in Metalworking Fluids across North America. Leverage strategies for customer development, negotiate complex agreements, and enhance relationships with key accounts...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $175K *

Transform enterprise AI through hands-on delivery, embedding with teams to deploy integrated solutions. Contribute to building robust AI workflows, ensuring effective connections between systems, and...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $180K *

Engineer high-performance compute platforms for AI workloads by driving architecture and design of PCIe subsystems, GPU integration, and Ethernet networking. Collaborate with teams to deliver cutting...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$80K - $112K *

Join a team that's committed to optimizing data processes and enhancing data integrity. Drive efficiencies in ETL operations, collaborate with stakeholders, and support governance policies while maint...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $172K *

Transform healthcare as a strategic clinical advisor. Collaborate with teams to drive best practices, educate stakeholders, and deliver advanced clinical consultations ensuring optimal customer satisf...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$112K - $175K *

Join a team that's redefining cybersecurity with your expertise as a Senior Copywriter. Create engaging content across digital platforms, driving demand in a collaborative environment while influencin...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$166K - $197K *

Lead the charge in executing critical power system projects by providing hands-on technical expertise in commissioning and testing. Oversee field teams and ensure high-quality, safety-driven delivery...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $112K *

Shape the future of data management by leading ETL processes, ensuring accurate data delivery for revenue generation, and enhancing scalable data ingestion techniques across healthcare applications...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.