Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$160K - $200K *

Lead the charge in driving customer engagement and technical sales strategies, overseeing a high-performing team and aligning market initiatives to enhance customer success and sustainable growth in a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join a dynamic team to drive cybersecurity product sales, expand existing accounts, and secure new business. Build strategic relationships and lead negotiations, ensuring our data security solutions a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$100K - $175K *

Engage in transforming developer experience by creating precise, accessible documentation for cutting-edge AI products. Drive automation systems to ensure consistency and quality, while enhancing reso...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$123K - $144K *

Engineer and optimize AWS platforms while mentoring teams, enhancing DevOps practices, and implementing innovative solutions to improve operational workflows and infrastructure management...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Grow your career with a dynamic Talent Acquisition Partner role where you'll drive full-cycle recruiting across diverse functions and geographies while managing evolving business needs and creating im...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Staffing

$115K - $150K *

Contribute to successful technical implementations across diverse client projects. Support project management tasks while collaborating with cross-functional teams and enhancing documentation practice...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Drive strategic sales initiatives in enterprise settings, managing high-value accounts and utilizing a consultative approach to deliver solutions, while collaborating with cross-functional teams in a...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Drive impactful business growth in a dynamic territory, utilizing consultative sales skills to engage 911 and Public Safety agencies. Own the full sales cycle, fostering relationships and delivering e...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $123K *

Lead the go-to-market strategy for a innovative SaaS product, driving customer engagement and growth through compelling market insights and messaging. Collaborate cross-functionally to deliver success...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Take ownership of global Oncology/Hematology trials, leading cross-functional teams to ensure timely, quality, and budget-compliant project delivery while managing customer expectations and fostering...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$184K - $287K *

Innovate seamless SDN solutions for AI Cloud environments, focusing on design, operational excellence, and collaboration across teams. Elevate your expertise in software-defined networking while drivi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$205K - $235K *

Lead the charge in driving engineering excellence and innovation in healthcare, managing a high-performing team to enhance our platform across nutrition, activity, and medication management while coll...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$172K - $233K *

Engineer reliable Internet-scale data systems that enhance data accuracy, coverage, and freshness. Collaborate with cross-functional teams to build production-ready solutions and mentor fellow enginee...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Champion the development and optimization of a top-tier marketing website, enhancing user conversion and engagement through technical expertise and innovative solutions across Marketing and Engineerin...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$148K - $253K *

Lead the charge in shaping and executing the product strategy for the Energy vertical, ensuring Spotfire delivers value across the oil & gas lifecycle through analytics and innovative workflows, while...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$148K - $253K *

Empower the Energy vertical by leading product strategy and enhancing analytics solutions across the oil & gas lifecycle. Collaborate with cross-functional teams to drive customer-focused initiatives...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$175K - $259K *

Join a team that's focused on activating and expanding channel partnerships in the East US enterprise market, driving revenue growth through collaboration, relationship-building, and strategic executi...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $160K *

Transform the content landscape by spearheading product strategy and enhancing customer experiences. Leverage AI and market insights to innovate a comprehensive product portfolio while ensuring editor...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$99K - $120K *

Advance your career as a key driver in critical infrastructure projects, leading field execution and coordinating trades in hyperscale data center construction. Ensure quality, safety, and effective c...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $100K *

Empower our sales team by driving business growth through outbound prospecting and consultative selling. You'll manage the full sales cycle for smaller opportunities, enhancing your skills in a fast-p...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Join a team that designs and delivers impactful training programs to elevate technical skills and drive adoption of advanced API capabilities, empowering diverse audiences through engaging learning ex...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$72K - $98K *

Help us accelerate resolution efforts for delinquent retail loans and mortgages, ensuring compliance and managing collections from initial delinquency through liquidation. Shape the future of default...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$156K - $196K *

Oversee security engineering efforts that enhance infrastructure and application safety. Collaborate on threat modeling and vulnerability assessments while automating processes and ensuring compliance...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in crafting powerful data integration solutions using Ab Initio and Snowflake, enhancing cloud modernization and ensuring the efficacy of data pipelines in a complex Azure environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$170K *

Lead the development of advanced backend systems that enhance data processing, optimize performance, and support renewable energy initiatives, while collaborating closely with cross-functional teams t...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.