Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $145K *

Join a pioneering team where you'll innovate software solutions for framing and structural analysis. Collaborate closely with cross-functional teams, set technical direction, and contribute to softwar...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Engage your skills to design and optimize business workflows using advanced automation platforms. Collaborate with teams to build reusable components, ensuring streamlined processes and high-performan...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $105K *

Elevate your career by becoming a strategic Enablement Business Partner, driving impactful onboarding and tailored training for sales teams to enhance performance and achieve regional goals while leve...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Shape the future of power transmission as you lead engineering efforts for utility scale designs, manage multiple projects, and develop staff in a collaborative environment focused on excellence and s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$97K - $134K *

Champion customer success by managing relationships, ensuring satisfaction, and driving operational excellence. Collaborate with teams for continuous improvement and commercial opportunities within th...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Lead the charge in enhancing cyber defense strategies by transforming threat intelligence into actionable security measures that protect our systems, users, and data while collaborating with cross-fun...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $158K *

Transform your career by designing and architecting robust network solutions across diverse environments. Take the lead in complex troubleshooting and mentor the next generation of engineers while ens...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Shape the future of software engineering by leading Release Engineering, SecDevOps, and SRE functions. Define processes and strategy to improve reliability and velocity in a global team, ensuring soft...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$127K - $199K *

Accelerate pipeline generation for the Public Sector by owning marketing strategies, analyzing performance gaps, and translating narratives into impactful campaigns. Collaborate with cross-functional...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$133K - $202K *

Lead the charge in delivering innovative solutions while collaborating with clients and teams to enhance financial transactions, ensuring efficiency and effectiveness in a dynamic environment...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$96K - $119K *

Accelerate progress at the forefront of Canadian healthcare by leading implementations, configurations, and training for cutting-edge health information systems, ensuring effective adoption by clients...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$320K - $405K *

Unlock potential by taking a hands-on role in proactive threat intelligence production, engineering automated defense tools, and collaborating closely with security teams to safeguard AI innovations f...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Unlock potential by leading backend architectural transformations, designing resilient microservices, and shaping technical strategies for high-impact projects. Collaborate with teams to ensure succes...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$220K - $320K *

Accelerate growth by driving high-value sales in the enterprise segment. Utilize your expertise in software sales, relationship building, and strategic prospecting to exceed targets and foster key par...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$108K - $146K *

Engage with clients to drive their onboarding and data integration, ensuring value from analytics. Own the customer experience and collaborate on technical projects, delivering solutions that enhance...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $146K *

Accelerate progress at the forefront of client engagement by owning onboarding and data health integration, ensuring clients fully realize the value of product analytics through expert consultation an...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $146K *

Shape the future of product analytics by driving onboarding success, ensuring data health, and consulting with clients to embed advanced analytics solutions seamlessly into their operations while leve...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$83K - $93K *

Engage in troubleshooting HVAC systems in diverse settings while traveling up to 75%. Collaborate with teams to resolve technical challenges and support product development and improvements in a dynam...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$246K - $339K *

Elevate our microservices architecture by designing scalable solutions across regions and cells. Own configuration frameworks, lead architectural changes, and integrate AI tools to enhance service per...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$220K - $275K *

Lead and mentor a team of engineers while overseeing technical execution. Drive innovative solutions and maintain coding practices, ensuring professional development and project delivery, all within a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$113K - $133K *

Partner with us to shape the B2 platform narrative for business buyers. In this strategic role, you will drive positioning and sales enablement on a focused team, ensuring alignment across our core an...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in enhancing organizational security by developing security frameworks, assessing controls, and collaborating with technical teams to create a resilient security architecture for moder...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive the design and development of web/mobile apps, focusing on backend Python, while ensuring performance and scalability through collaboration and innovative solutions across teams...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Empower industrial operations by securing and optimizing IT/OT networks. Leverage your cybersecurity expertise to design robust infrastructures, ensuring reliability and safety for critical systems ac...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.