Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $145K *

Lead the charge in software engineering excellence, guiding modernization initiatives while mentoring engineers to enhance reliability and scalability in cloud environments...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K *

Take ownership of diagnosing, repairing, and assembling Caterpillar equipment, ensuring safety and quality standards are met while fostering positive customer relations. This role offers growth opport...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $210K *

Empower your career by driving growth and retention within strategic accounts. Build trusted relationships with executives, execute strategic plans, and lead contract negotiations to enhance customer...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$124K - $156K *

Lead a small scrum team to develop and enhance features in a client-focused application. Blend hands-on coding with management to ensure high-quality technical delivery and foster an AI-first engineer...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $200K *

Elevate project delivery by leading technical initiatives for CRM marketing. Manage cross-functional teams and ensure high standards in client engagements, driving successful outcomes for diverse clie...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Drive growth in sales by identifying opportunities and cultivating key relationships. Utilize product knowledge to enhance customer satisfaction and profitability. Collaborate with the sales team to a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$102K - $130K *

Join our Identity and Fraud Services team as a Solution Engineer, where you'll drive customer success and sales growth through technical expertise in payments fraud detection, identity verification, a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$191K - $239K *

Champion the development of innovative Windows client solutions. Collaborate with engineering teams to enhance our product offering, focusing on creating a seamless user experience while maintaining h...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$143K - $179K *

Innovate and drive development of a Windows-native client, collaborating closely with engineering teams to enhance product features and maintain cross-platform integration within a fully remote and dy...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Join a dynamic legal team as you handle commercial negotiations, advise on legal matters, and support channel partner activities in a fast-paced tech environment, ensuring legal compliance and strong...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$140K - $160K *

Optimize compensation frameworks and strategies to drive equitable talent rewards across global teams. Collaborate with leaders to ensure compliance, competitive positioning, and effective communicati...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Develop and manage an Apple-centric IT environment, ensuring secure, automated user experiences and compliance with federal security standards while overseeing help desk operations and endpoint manage...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$293K - $335K *

Help us lead and develop a team of Sales Engineers to drive technical excellence, support complex sales cycles, and enhance customer engagement, all while building a scalable enterprise-focused organi...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Manage and analyze costs for data center construction projects, ensuring financial accuracy and efficiency. Collaborate with teams to develop budgets, identify risks, and present reports to stakeholde...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Transform warehouse operations by leveraging your SAP EWM expertise. In this role, you’ll optimize solutions, deliver hands-on support, and collaborate with cross-functional teams to elevate logistics...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Transform customer experience by delivering exceptional service post-implementation. Lead support and communications efforts to drive adoption, satisfaction, and enduring partnerships within our Conne...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$119K - $199K *

Shape customer relations and drive profitability in a dynamic Gas Power sector role. You will manage contracts, coordinate communication, and lead cross-functional teams to fulfill strategic objective...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Drive ITSM excellence by enhancing process efficiencies and improving incident management for global infrastructure operations while collaborating with diverse stakeholders...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $117K *

Support safe maritime operations by managing shipboard electronics design and maintenance. Utilize your expertise in navigation, systems integration, and RF solutions to enhance performance while coll...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $150K *

Unlock your potential by leading diverse capital projects in healthcare, applying your engineering expertise, and mentoring junior staff to drive innovative solutions for our clients across multiple s...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$85K - $100K *

Advance project execution by coordinating diverse teams and overseeing budgets, schedules, and safety compliance to ensure successful project outcomes and stakeholder satisfaction throughout all phase...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$144K - $288K *

Lead the design, implementation, and maintenance of cloud infrastructure, ensuring security and scalability while collaborating with cross-functional teams to support healthcare applications and syste...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $130K *

Join a dynamic team to recommend and implement customized ERP solutions that drive business efficiency. Collaborate with cross-functional teams to deliver engaging product demonstrations and enhance c...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Join a dynamic team to optimize plasma processing systems in high-volume manufacturing. This role combines field service and engineering to enhance tool performance, drive yield improvements, and ensu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Elevate your career by designing and building scalable data pipelines and architectures to drive analytics and machine learning initiatives across the organization. Collaborate with teams to deliver a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.