Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$122K - $184K *

Drive the adoption of Workday Extend applications by providing expert guidance, coaching, and innovative solutions to enhance customer business value and ensure efficient implementation across HR, fin...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$150K - $180K *

Innovate the security landscape by driving cloud, network, and infrastructure security across multiple platforms. Collaborate with cross-functional teams to enforce policies and create resilient archi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive the growth of our sales enablement initiative, partnering cross-functionally to enhance team knowledge, tools, and training. Own onboarding, product launch readiness, and continuous learning str...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $200K *

Lead the charge in designing and building a cutting-edge data platform. Utilize your expertise in lakehouse architecture, streaming, and batch processing while collaborating with cross-functional team...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$192K - $235K *

Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $125K *

Transform field operations by leveraging technical expertise to solve complex issues, support product improvements, and enhance customer experiences through hands-on troubleshooting and strategic init...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$105K - $158K *

Support the sales engineering team in driving technical strategies for Healthcare accounts. Build relationships across teams while working with advanced technology to enhance sales solutions, contribu...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$145K - $175K *

Engage with diverse teams to design, build, and enhance our AI-driven marketplace platform. Utilize cutting-edge development tools and foster innovative solutions, contributing to scalable and efficie...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$159K - $230K *

Join a dynamic team as you analyze and optimize silicon architectures for AR/VR applications, driving innovation in power management and performance to enhance user experiences while maintaining effic...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$184K - $356K *

Advance security engineering across embedded systems, focusing on RTOS and virtualization. Collaborate on architecture, implement defensive features, and ensure compliance with security standards thro...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Manage relationships with large accounts to exceed sales targets. Develop C-level connections and drive growth through a strategic sales approach. Collaborate with a high-performance team while naviga...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $145K *

Champion customer success through strategic partnerships and technical leadership, enhancing relationships and operational support while resolving complexities in a dynamic healthcare environment...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$156K - $176K *

Lead the full-cycle recruitment of exceptional engineering talent while collaborating closely with hiring managers. Your insights and strategies will help shape future growth and attract hard-to-find...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Join a team that's driving regional pipeline growth through innovative field marketing strategies. This hands-on role focuses on events and partner marketing to position the company as a leader in AI...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $135K *

Engineer robust data pipelines for B2B solutions, translating complex marketing needs into scalable data architectures while ensuring quality and reliability across multi-client systems...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Shape the future of defense technology as a Senior Systems Engineer, bridging hardware, firmware, and cloud systems. Drive architecture, ensure coherent product integration, and own critical systems e...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $145K *

Champion innovative electrical systems for large-scale data centers, ensuring reliability and safety. Collaborate with teams to design, implement and maintain high-density power systems while managing...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $145K *

Lead the charge in designing and maintaining electrical systems for large-scale data centers. Ensure safety, efficiency, and compliance with industry standards while mentoring engineers and enhancing...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $220K *

Execute seamless technical onboarding and integration for new clients, translating user needs into actionable engineering requirements, while navigating ambiguity and shaping product development throu...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Pioneer innovative sales strategies by building a robust pipeline, advancing diverse deals, and collaborating with experts to enhance customer relationships while shaping the future of our growing AI...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$121K - $173K *

Join a team that's transforming complex customer requirements into effective technology solutions. Collaborate with cross-functional teams and engage with strategic clients to drive adoption and innov...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$163K - $204K *

Transform developer experience by building prototypes, authoring technical content, and engaging with the community. Work autonomously to drive meaningful contributions that enhance data workflows and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Contribute to an innovative platform by designing robust CLI tools and developer experiences that enhance API governance and automation, driving productivity across diverse engineering teams globally...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $155K *

Innovate the future of API tooling by building powerful CLI applications and SDKs. Collaborate with engineers to enhance developer productivity through extensible platforms, advanced telemetry, and se...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform the network landscape by leading engineering teams in analyzing and optimizing complex network solutions, ensuring quality standards are met while driving innovation across global infrastruc...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.