Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$80K - $120K *

Join a team that's driving innovation in life sciences! Manage key accounts and leverage CRM insights to create lasting customer relationships while achieving sales and revenue targets in the Pharma a...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Architect innovative customer experiences by leveraging your expertise in IVR application development and collaboration within a dynamic team to deliver impactful solutions...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $108K *

Accelerate progress at customer sites by servicing, installing, and repairing semiconductor coating equipment, ensuring quality, safety, and client satisfaction while collaborating with internal teams...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$83K - $108K *

Join a dynamic team providing advanced field service, installation, and troubleshooting of semiconductor ALD coating equipment while ensuring top-notch customer satisfaction and participating in conti...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Transform client outcomes by leveraging your Epic expertise and mentoring skills. Collaborate effectively with teams for successful project execution, driving unique solutions tailored to each client...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $194K *

Elevate employee experiences by leading technical innovation in Workday systems. Collaborate across teams to enhance integrations and scalability while managing a high-performing team focused on AI-dr...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $130K *

Contribute to the reliability and efficiency of network infrastructure, ensuring high-performance connectivity and security across multiple environments while collaborating with technical teams and ma...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Join a dynamic team to design, maintain, and enhance cloud-based applications. Leverage expertise in backend development and frontend integration to deliver efficient healthcare solutions while ensuri...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$127K - $180K *

Transform the core infrastructure of a cutting-edge platform that empowers engineering teams to deploy and scale services seamlessly. Collaborate to enhance observability and reliability while driving...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$166K - $197K *

Unlock expertise by leading field execution for critical power system projects. Drive installation, commissioning, and troubleshooting while mentoring teams and interfacing with clients, fostering a c...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$189K - $346K *

Lead innovative OneStream solutions, guiding complex implementations while developing high-performance financial applications. Collaborate with a team to translate requirements into technical designs...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$184K - $276K *

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$134K - $167K *

Innovate within our Core & Connectivity team to enhance product features, maintain code quality, and improve API integrations, driving stability and performance for thousands of customers in the short...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $120K *

Drive innovative partnerships across AI and research sectors, leading collaboration from inception to execution. Ensure meaningful integrations while connecting technical and business strategy to crea...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Drive the development and modernization of large-scale enterprise data integration solutions. Utilize strong Informatica PowerCenter and SQL expertise to support complex data environments and enhance...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$131K - $196K *

Lead strategic upselling initiatives within existing customer accounts, driving the adoption of Workday solutions through effective deal management and cross-functional collaboration with internal tea...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$74K - $137K *

Transform client experiences by architecting and implementing tailored solutions on the HighQ platform. Engage stakeholders, provide best practice consulting, and ensure project success while enhancin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$112K - $179K *

Unlock your potential by joining a dynamic team that drives mission-focused software development, providing critical support and enhancements for secure environments while collaborating across functio...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$182K - $272K *

Accelerate growth by architecting transformative partner programs that drive AI adoption. Collaborate with cross-functional teams to enhance partner engagement, optimize strategies, and unlock new mar...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $121K *

Lead security strategy by creating and managing security plans, guiding remediation efforts, and ensuring compliance with federal standards. Collaborate with teams on policies while conducting effecti...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$76K - $115K *

Innovate in data hall design and infrastructure as you lead moderate-complexity projects. Collaborate cross-functionally to enhance operational efficiency, mentor junior engineers, and ensure complian...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $170K *

Develop scalable software solutions by collaborating across teams, implementing best practices, and optimizing production processes. Take ownership of code quality, automation, and system performance...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Drive customer success by managing technical needs, enhancing software solutions, and building strong relationships. Collaborate with clients to optimize systems, ensuring they achieve their goals thr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$106K - $109K *

Develop software products and data pipelines, leveraging diverse technologies for efficient application logic. Collaborate on design, testing, and documentation while seeking to enhance user experienc...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$168K - $238K *

Transform identity security as a Staff Security Engineer. Design sophisticated solutions for secure access across AI platforms and governance frameworks, while influencing strategic direction and ment...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.