Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$66K - $174K *

Shape the future of security operations, focusing on incident response, detection engineering, and AI tooling. Collaborate on automated processes, threat intelligence, and contribute to a self-directe...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$144K - $197K *

Lead customer-focused solutions to optimize technology integrations, identify and resolve technical challenges, and support sales efforts across sectors. Build strong partnerships with clients, ensuri...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $150K *

Join a team that's driving technology forward by leading complex projects and mentoring engineers. Elevate our product through innovation, collaboration, and a focus on quality, ensuring we deliver sc...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Engage as a Cloud Engineer to design and implement secure Azure solutions, collaborating with teams to optimize performance and manage infrastructure. Focus on automation, compliance, and delivering h...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$133K - $173K *

Pioneer in security automation by building agentic systems to enhance vulnerability detection and remediation. Collaborate with cross-functional teams to integrate offensive security practices into mo...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$133K - $173K *

Build and operate AI-enabled security automation systems to enhance vulnerability discovery and remediation. Collaborate with teams to implement robust workflows and automate testing processes using m...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Advance your career by designing and analyzing structural systems for high-stakes projects. Collaborate with multi-discipline teams to ensure safety and compliance in mission-critical environments, en...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$165K - $220K *

Elevate your engineering career by leading the development of innovative healthcare software. Drive technical direction, ensure system reliability, and mentor a growing team as you scale expertise and...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$115K *

Take ownership of innovative cloud security solutions by engineering autonomous AI tools that meet complex requirements, ensuring robust security and efficiency in high-velocity environments. Drive pr...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Accelerate progress at driving demand through strategic, multi-channel campaigns and account-based marketing. Collaborate effectively with cross-functional teams to generate real pipeline growth while...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $160K *

Join a dedicated team as you design and optimize high-performance systems, driving innovation in protocol support and cloud architecture while collaborating with cross-functional teams to deliver scal...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$223K - $305K *

Elevate software delivery practices by leading robust CI/CD infrastructure. Collaborate across global teams; leverage AI tooling and your development expertise to enhance scalability and engineering p...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$155K - $214K *

Transform high-performance computing environments and optimize infrastructure by managing clusters and integrations, while collaborating with cross-functional teams to support scalable operations and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $118K *

Elevate customer relationships and drive success by managing key accounts, delivering insights, and executing strategies to enhance product adoption and business growth in a growing global Customer Su...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$131K - $196K *

Drive growth by nurturing relationships with existing customers and executing upsell strategies within enterprise accounts, ensuring alignment with internal teams for strategic account management and...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $225K *

Take ownership of technical leadership and team management across global teams, ensuring the timely delivery of custom solutions and enhancing delivery processes through continuous improvement and aut...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Champion growth in a dynamic sales environment by driving B2B and Channel sales for cloud solutions. Own your success while collaborating with teams to enhance customer experiences and achieve ambitio...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Shape the future of payments by owning money movement, building reusable infrastructure, and driving end-to-end product management in a dynamic and ambiguous environment where your expertise will ensu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $183K *

Join a team that's passionate about customer success by delivering technical solutions and insights that drive cloud security transformations, ensuring top-tier service and trust throughout the sales...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$114K - $190K *

Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$159K - $273K *

Lead the future of software engineering by driving architectural modernization, strategic vision, and impactful solutions. Partner with executives and multidisciplinary teams to solve healthcare chall...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Elevate customer success through hands-on enablement and program management. Collaborate with cross-functional teams to design training and tools that empower representatives and enhance customer expe...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$175K - $251K *

Elevate sales engineering by leading, mentoring, and optimizing processes while collaborating with cross-functional teams to drive effective, technology-driven business solutions that enhance customer...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead market strategy and product positioning, driving GTM initiatives and sales enablement. Collaborate cross-functionally to create impactful messaging and support demand generation through insightfu...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Champion the growth of a developer ecosystem through technical support and documentation for API integrations. Collaborate with cross-functional teams, advocate for partners, and represent the company...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.