Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$80K - $90K *

Drive sales compensation efficiency by managing the Xactly Incent platform, translating complex compensation plans, and optimizing reporting. Collaborate across teams to enhance user experience and en...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $250K *

Elevate your career by leading business architecture and compliance initiatives that enhance infrastructure service reliability while driving continual improvements across engineering and operational...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $300K *

Lead the charge in developing innovative full stack applications that integrate AI, architecting the end-to-end user journey while ensuring technical governance and scalable solutions in a security-co...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $180K *

Champion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-f...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$75K - $95K *

Empower projects by providing expert engineering and consulting services across sectors. Lead field investigations, assessments, and analyses while ensuring quality, compliance, and client communicati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$135K - $155K *

Join us to lead cost management for a major multi-phase construction program, enhancing client relations and project success through expertise in budgeting, negotiation, and stakeholder engagement acr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $130K *

Drive value through expert cost management on major multi-phase construction projects. Collaborate with clients and teams to deliver precise budgeting, reporting, and strategic insights, ensuring proj...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $130K *

Lead the charge in delivering exceptional cost management for a major multi-phase construction program, acting as the key client interface and ensuring service excellence across extensive data center...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $130K *

Join a dynamic team as a Senior Quantity Surveyor, delivering comprehensive cost management and overseeing complex multi-phase data center construction projects. Act as a key client liaison, providing...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $130K *

Shape the future of IT services by managing Active Directory, optimizing Group Policies, and supporting hardware and software solutions for government clients, ensuring seamless digital transformation...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $250K *

Shape the future of technology by leading architecture design for robust applications and data platforms utilizing .NET, React, and Python. Guide teams while ensuring secure and scalable solutions acr...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$155K - $175K *

Optimize application security for a dynamic SaaS platform by leading vulnerability assessments, implementing secure coding practices, and advancing AI-integrated application governance across the full...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$152K - $190K *

Join a team that's shaping the future of healthcare through innovative software solutions. As a technical leader, you'll drive the design and development of next-gen clinical data platforms while ment...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$89K - $160K *

The Cloud Data Platform Engineer will design, implement, and manage Cloud Data Platform infrastructure for Azure and Snowflake, ensuring high availability and performance. The role involves developing...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$153K - $191K *

Lead a global product line, driving strategy, development, and execution. Collaborate with cross-functional teams to manage product lifecycle, develop marketing initiatives, and achieve revenue and ma...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$149K - $185K *

Join a team that's enhancing sales enablement by optimizing tools, processes, and workflows. Drive adoption and improve deal execution while collaborating across functions to ensure success in a fast...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Empower product innovation by leading a key pillar within our B2B SaaS environment. Collaborate across teams to shape strategic decisions that drive customer adoption, revenue, and company growth, mak...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Unlock your potential by owning web solutions end-to-end, collaborating with cross-functional teams to enhance user experiences, drive product improvements, and ensure system reliability. Your contrib...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$118K - $236K *

Transform application architecture by driving migration to a cloud-ready, API-first platform. Collaborate with cross-functional teams to establish best practices while ensuring reliability, security...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Serve as a key player in refining our DevOps and Operations for mission-critical SaaS systems, ensuring optimal performance and responsiveness through automation and collaboration with diverse teams...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Join a team that's pivotal in driving technical solutions during the sales cycle, enhancing customer engagement and satisfaction through expert support and training in cutting-edge networking technolo...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Accelerate success as a technical leader in pre-sales and post-sales support, guiding enterprise clients through the technical landscape, showcasing products, and ensuring seamless integration to enha...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$149K - $248K *

Lead enterprise security modernization initiatives while defining Zero Trust architectures aligned with NIST standards. Guide teams to implement secure designs and ensure operational effectiveness acr...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $120K *

Join a team that's critical in bridging client needs with tech solutions. Leverage your 5+ years as a Business Analyst to drive feature delivery, collaborating with clients and development teams for s...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$148K - $170K *

Lead the charge in deploying and integrating automation systems for data centers, ensuring seamless BMS/EPMS and SCADA execution while maintaining performance standards across multiple sites and proje...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.