Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$225K - $265K *

Drive the growth of an engineering team focused on web application discovery, leading strategy and execution in a complex environment. Mentor engineers while ensuring high-quality deliverables and fos...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $240K *

Shape the future of software development by leading the design and implementation of scalable IT solutions while driving architectural decisions and mentoring junior engineers within a collaborative e...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Transform enterprise solutions by overseeing RHEL Linux servers across various global locations. Engage with a multi-disciplinary team to ensure high availability and security of critical services whi...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Reimagine security strategies as a Senior Engineer, safeguarding cloud environments and optimizing LogRhythm systems. Collaborate with experts, enhance SIEM capabilities, and ensure robust protection...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock potential in higher education by guiding clients through the implementation of Colleague ERP solutions, enhancing their operational efficiencies and modernizing their campuses through expert te...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$112K - $193K *

Elevate your career by leading the transformation of legacy applications into a modern, high-performance cloud architecture while ensuring code quality and optimizing deployment processes to drive inn...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Elevate client partnerships by solving complex business challenges. Seek out and establish new connections while fostering long-term relationships to drive success and become a trusted advisor in the...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$225K - $240K *

Lead the charge in driving technical execution and architecture for core application platforms, enhancing developer productivity and operational excellence across engineering teams. Ensure reliable, s...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Innovate as a Technical Product Owner, bridging business needs and engineering execution. Collaborate with teams to enhance product strategy, leverage AI, and drive strategic growth while managing pri...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$160K - $193K *

Join a team that's transforming data into insights. As a senior leader in BI, you'll design robust data models and pipelines, ensuring accurate, trustable reporting for informed decision-making across...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $190K *

Advance cutting-edge AI infrastructure by leading the development of high-performance data movement architectures for GPU, CPU, and storage interactions. Collaborate closely with engineers to optimize...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$84K - $141K *

Shape the future of connectivity by driving operational support for telephony and contact center systems. Collaborate with teams to implement engineering solutions while leading projects that enhance...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$199K - $270K *

Tackle the complexities of backend engineering by developing robust API integrations, building ETL pipelines, and collaborating with cross-functional teams to enhance system reliability and performanc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $137K *

Innovate by developing scalable GTM workflows that enhance engagement and streamline operations across sales and marketing to drive revenue growth. Collaborate with diverse teams, prioritize tasks, an...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $221K *

Optimize security posture by managing cloud and infrastructure security, performing assessments, and ensuring compliance with federal standards while collaborating with various teams to support critic...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Lead the charge in managing global customer accounts, driving satisfaction, retention, and growth through strategic relationships and effective cross-functional collaboration to exceed business object...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$155K - $187K *

Champion security excellence by enhancing the safety of our payments platform, driving infrastructure security improvements, and collaborating with stakeholders to implement secure development practic...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $124K *

Engage in the leadership and optimization of Lead-to-Revenue operations by overseeing the LeanData platform. Collaborate cross-functionally to enhance lead management processes and drive operational e...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $170K *

Lead the charge in designing and developing scalable web applications that enhance user experience. Collaborate with cross-functional teams to ensure high-quality standards and mentor engineers in a d...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $178K *

Unlock potential by leading the strategic deployment of SAP BTP services, ensuring high availability and implementing security frameworks across global accounts. Collaborate with diverse teams to opti...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Join a team that's redefining cybersecurity solutions. Leverage your expertise in Kubernetes, DevSecOps, and API development to enhance national security interests through advanced software engineerin...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$120K - $180K *

Unlock your potential as a Hardware Systems Engineer, driving innovation in server technologies and ensuring hardware reliability through validation testing and automation. Collaborate cross-functiona...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Deliver innovative Infrastructure Services for our GPU-as-a-Service platform by designing and implementing APIs, workflows, and monitoring systems, ensuring reliable provisioning and management of cut...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Elevate engineering solutions through innovative Model-Based Systems Engineering (MBSE). Collaborate with clients and teams to develop and optimize system designs, ensuring performance and reliability...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$225K - $240K *

Shape the future of loyalty by leading the technical execution and innovation of AI-powered features in a rapidly evolving product landscape, driving cross-functional initiatives with a focus on archi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.