Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $120K *

Transform client challenges into innovative solutions by leveraging tech expertise and collaborative skills to drive progress and enhance team dynamics, ensuring ongoing success and high performance i...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion the development of scalable integrations and customer-facing APIs, leading projects with a focus on iPaaS platforms. You will mentor and guide engineers while ensuring code quality, impacting...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$186K - $232K *

Empower enterprise sales by providing tailored technical support, driving SLED and Public Healthcare engagements. Collaborate with account executives to deliver technical solutions that ensure effecti...

US-AnywhereRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Accelerate cloud security excellence by designing and implementing robust AWS controls, automating security processes, integrating with engineering workflows, and ensuring compliance for scalable, sec...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$174K - $210K *

Join a dynamic team as a Senior Product Engineer to drive innovative healthcare solutions using Ruby on Rails and ReactJS, enhancing product experiences that impact millions while collaborating in a f...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Healthcare

$137K - $183K *

Innovate advanced cloud-based search solutions by designing and maintaining scalable services. Collaborate with cross-functional teams to drive architecture and ensure data management efficiency in a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate marketing efficiency by designing and implementing AI-driven applications on a robust data platform. Collaborate across teams to optimize workflows, ensuring data integrity and security while...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $190K *

Join a dynamic team to shape the future of cybersecurity solutions across the Americas. As a Senior Solution Engineer, you'll engage deeply with clients, deliver tailored demonstrations, and lead tech...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $150K *

Collaborate to oversee comprehensive program delivery, aligning projects with client objectives. Drive cross-functional teams to enhance performance, manage stakeholder relationships, and implement st...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in executing quality programs for large-scale projects, ensuring compliance with contract requirements and continuous improvement. Mentor quality personnel and oversee inspections, doc...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$117K - $184K *

Drive client success by consulting on tailored solutions that leverage technology. Shape compelling demos and collaborate across teams to craft innovative proposals that meet diverse business challeng...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $250K *

Shape the future of AI by engaging developers and partners to build, test, and launch AI agents on our cutting-edge platform. You'll create technical content, lead workshops, and cultivate feedback to...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $118K *

Transform customer experiences by delivering technical insights and tailored solutions for our IoT platform. Collaborate cross-functionally to ensure adoption, drive value, and foster long-term partne...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$153K - $275K *

Lead strategic operations and business growth by overseeing cross-functional execution, driving operational excellence, and cultivating relationships with key stakeholders in the Defense and Intellige...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$184K - $356K *

Champion innovative GPU-accelerated data processing solutions while collaborating with technical experts and industry leaders to enhance performance and influence next-gen architectures and standards...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $179K *

Unlock potential by owning the developer experience on our satellite network, seamlessly integrating new hardware and optimizing firmware interactions. Lead efforts in automated testing and community...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Innovate and build cutting-edge software solutions that enhance business processes. Collaborate with stakeholders, leverage AI tools, and deliver scalable applications that shape strategic decision-ma...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$138K - $178K *

Lead the design and management of AWS cloud infrastructure, driving complex projects while mentoring engineers to achieve successful outcomes and ensure quality, security, and compliance across teams...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a team that's at the forefront of OpenBMC firmware development, driving platform bring-up, feature implementation, and integration to enhance system functionality and reliability. Contribute your...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $144K *

Shape the future of building automation systems as a Lead Systems Engineer, driving project leadership in complex BAS and EPMS designs for data centers. Collaborate with teams, manage resources, and e...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$76K - $114K *

Lead advanced technical service for analytical instrumentation in a field-based role, delivering support for Chromatography and Mass Spectrometry solutions while fostering strong customer relationship...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$115K - $140K *

Lead the charge in customer support for defense clients, coaching teams to enhance operational success. Oversee technical support and field operations, ensuring mission readiness and exceptional custo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$133K - $248K *

Shape the future of technology strategy and architecture, guiding cloud governance and security across enterprise systems while driving innovation and efficiency in a collaborative environment with ex...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$188K - $250K *

Elevate your career by leading product marketing for innovative cloud and OT security solutions. Drive strategic initiatives, collaborate across teams, and deliver compelling messaging that enhances e...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $110K *

Join a team that's focused on providing top-tier support for low-latency trading systems. Engage with a global technology team, driving operational excellence through troubleshooting, collaboration, a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.