Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$136K - $165K *

Drive the full lifecycle of data center commissioning projects. Leverage deep technical expertise and coordination skills to ensure operational readiness while managing third-party agents and complian...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $150K *

Lead the charge in designing and implementing digital systems for biopharmaceutical manufacturing, ensuring project delivery and client satisfaction while leveraging extensive automation expertise and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Empower our engineering team by architecting and optimizing AWS cloud infrastructure. Lead automation, security, and reliability practices while shaping scalable solutions to meet organizational growt...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$75K - $115K *

Transform cybersecurity strategies by owning the technical conversation, demonstrating platform value, and collaborating with teams to enhance customer relationships and drive growth in a dynamic mark...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $225K *

Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Shape the future of our community by architecting, launching, and managing initiatives that elevate member engagement, drive product feedback, and foster a vibrant ecosystem through collaboration and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$138K - $203K *

Join our Data Platform team to design and optimize data solutions, collaborating across teams to support data-driven initiatives and ensure quality, reliability, and scalability in a dynamic environme...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$96K - $192K *

Unlock your potential by providing critical technical support for our Heavy Applied HVAC systems, ensuring customer satisfaction and quality improvement through teamwork and effective communication ac...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Elevate automation capabilities by collaborating with engineers and data scientists to create scalable AI solutions that enhance customer experiences and deliver impactful results across the organizat...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Join us to empower customers by providing expert technical support and innovative solutions for CAD/CAM software, enhancing their manufacturing processes and workflows while collaborating with interna...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $200K *

Pioneer innovative solutions in a dynamic environment, applying AI and automation to enhance go-to-market strategies and streamline operations across Sales, Marketing, and Customer Success teams...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$154K - $277K *

Lead technical sales initiatives to drive adoption of innovative digital factory solutions across manufacturing sectors, leveraging strong industry knowledge and technical expertise to provide value-d...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$280K - $320K *

Lead the charge in enterprise account growth across Northern California and the Pacific Northwest. Engage top-level executives, drive new business, and expand existing relationships while shaping the...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$280K - $320K *

Drive growth and expansion in a dynamic territory by managing enterprise accounts, engaging with executive buyers, and closing complex deals in the cybersecurity application security space...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$143K - $164K *

Join a team that's defining best practices for AI-driven development. Lead the orchestration of multi-LLM workflows, mentor engineers, and enhance system efficiency while ensuring code maintainability...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $152K *

Lead a team driving AI-augmented solutions in a high-stakes SaaS environment. Own the technical implementation lifecycle, mentor talent, and optimize processes while ensuring customer satisfaction and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $128K *

Engineer automated testing solutions for complex web applications. Collaborate with Agile teams to design frameworks, enhance CI/CD pipelines, and drive quality assurance, ensuring high standards acro...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Collaborate with clients to design and implement innovative technical solutions. Leverage your software engineering expertise to tackle complex challenges, enhance business processes, and deliver exce...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Shape the future of security by leading initiatives to enhance software development, cloud environments, and AI systems. Collaborate closely with teams to embed security practices, assess risks, and m...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $110K *

Champion technical relationships and support specifications in construction markets, leveraging your engineering expertise to influence design decisions and drive sales growth for concrete flatwork so...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$153K - $211K *

Drive collaboration with senior engineers to define systems requirements and strategies, engaging with clients and internal teams to articulate design possibilities and technological direction while e...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Technical Services

$90K - $130K *

Elevate customer engagement by acting as a trusted technical advisor to mid-market clients and channel partners, driving modernization efforts and operational resilience through tailored solutions acr...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Unlock potential by leading site surveys for military IT modernization. As a Senior Technician, you'll ensure infrastructure readiness, document needs, and oversee hardware/software installations acro...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$150K - $200K *

Transform the customer experience by guiding developers from their first API call to production, tackling technical blockers and enabling scalable solutions through collaboration with cross-functional...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$112K - $209K *

Unlock potential by acting as a key technology advisor, aligning IT solutions with business goals, and driving effective service delivery through collaboration with stakeholders and engineering teams...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.