Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $120K *

Support dynamic event execution and promotion across digital and onsite platforms. Drive engagement through creative social media strategies and effective lead operations to enhance overall event impa...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Drive collaboration across Customer Success, Support, and Professional Services to unify priorities and enhance customer experience through effective management of CSAT and NPS programs and logistical...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$150K - $160K *

Empower large-scale customer projects by leading multi-workstream implementations. As a key facilitator, you will align stakeholders, manage risks, and ensure solutions meet success criteria within ag...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Champion the design and implementation of robust security architecture for distributed storage systems, enabling secure, high-performance operations across multi-tenant environments and architecting s...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$68K - $113K *

Inspire growth through technical expertise as you enter the Field Engineering Program. Gain hands-on experience, develop leadership skills, and pursue a rewarding career providing power solutions whil...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$149K - $193K *

Unlock potential by leading enterprise IAM strategies, driving security architecture, and managing authentication solutions to enhance organizational cybersecurity and compliance across complex system...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $195K *

Drive Linux kernel innovation with our team, enhancing EOS, integrating new features, and collaborating with upstream communities to ensure top-quality performance and scalability. Join us to lead pro...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$102K - $146K *

Transform technical initiatives by architecting scalable software solutions while mentoring a dynamic engineering team. Drive excellence, influence decisions, and lead projects from conception to deli...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Drive the lab consolidation initiative and manage hardware support to ensure seamless R&D operations. Coordinate with cross-functional teams to secure resources and timelines for engineering projects...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$88K - $105K *

Optimize your expertise in operations management by cross-training across applications, troubleshooting system issues, and delivering successful software deployments while ensuring customer satisfacti...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$169K - $235K *

Engage with teams to drive impactful product launches, harnessing data and creativity to craft compelling narratives. Lead a diverse team to enhance market presence and optimize growth strategies acro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$146K - $190K *

Elevate engineering productivity by designing innovative quality programs and leveraging SDLC observability to empower teams. Collaborate globally to enhance deployment velocity while ensuring the rel...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Unlock potential by driving innovative solutions as a Senior Software Engineer. Take ownership of full-stack features in a dynamic team, blending backend and frontend technologies to enhance user expe...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$134K - $230K *

Drive the evolution of reliability platforms by leveraging AI and modern SRE practices. Enhance operational resilience and incident response workflows, while mentoring engineers to achieve next-level...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $220K *

Champion the transformation of knowledge management using AI-driven systems, enhancing employee readiness and collaboration across the organization while fostering scalable growth and innovation in le...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$155K - $165K *

Transform the future of IoT connectivity by leading chipset and module enablement, guiding developers through the NB-IoT NTN journey, and optimizing solutions for real-world applications seamlessly...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Engineer and manage the onboarding of energy generators, ensuring optimal performance and compliance. Collaborate with diverse stakeholders to build systems for rapid project deployment and enhance fi...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$107K - $172K *

Join a dynamic team to provide technical guidance and support for partners leveraging advanced enterprise solutions. Help drive partner success through proactive engagement, troubleshooting, and strat...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $157K *

Lead the charge in AWS database modernization for healthcare applications. Engage in SQL Server upgrades, optimize costs, mentor teams, and ensure compliance while enhancing the overall database strat...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$160K - $190K *

Lead and inspire a high-performing team to build strategic client partnerships, driving growth in AI training data projects. Combine client engagement with data annotation expertise to elevate client...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Advance customer loyalty by managing relationships, analyzing needs, and optimizing processes. Lead onboarding and create strategies for enterprise clients, ensuring high satisfaction and strategic al...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Help us empower our clients by leading network design and implementation. You will drive technological excellence and mentor junior engineers while ensuring high-quality delivery across complex networ...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Develop robust security strategies for a multi-tenant platform by integrating security practices into product lifecycles, enhancing application and cloud security, and driving incident response for se...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Oversee critical partner engagements from initiation through execution, driving joint governance and ensuring project success. This high-impact, leadership role connects sales and operations with clie...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$160K - $220K *

Lead the charge in fostering robust technological solutions for clients, leveraging expertise across data center, cloud, and security sectors. Collaborate with sales teams to drive business growth thr...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.