Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$109K - $203K *

Take ownership of market development for data center technologies, driving growth and customer engagement. Collaborate across teams to optimize go-to-market strategies and enhance solutions in fiber n...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$78K - $123K *

Unlock potential by leading client-centric initiatives and driving strategic growth through relationship building. Collaborate with senior executives to implement innovative solutions in a dynamic, ma...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $120K *

Join a dedicated team delivering Tier 2 and Tier 3 support for mission-critical Army applications. Utilize strong problem-solving skills to enhance user experience while collaborating with cross-funct...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$119K - $190K *

Partner with us to enhance customer solutions by leveraging your technical expertise in VFDs and motors. You'll mentor engineers and ensure customer satisfaction while driving sales and fostering stro...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $110K *

Join a dynamic Engineering Team to bridge market insights and technical expertise, ensuring product safety and design excellence while collaborating closely with sales and distribution partners across...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$160K - $190K *

Elevate the performance of our Global Data Center Execution Engineering team by overseeing the design and execution of electrical systems for hyperscale data centers, managing projects, and streamlini...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$131K - $174K *

Join a team that's redefining end-to-end architecture for Oracle WMS solutions. You will govern design, translate vision into actionable requirements, and collaborate across functions to deliver innov...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $220K *

Unlock potential by designing tailored ServiceNow solutions that address customer needs, enhance operational efficiency, and drive revenue growth. Collaborate with sales and delivery teams to deliver...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$112K - $193K *

Join our team as you oversee network performance strategies, bridging insights and actionable outcomes for healthcare payers and providers. Collaborate cross-functionally to revolutionize product deve...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $140K *

Solve complex challenges as a Senior Site Reliability Engineer, ensuring system reliability and performance. Collaborate with cross-functional teams to automate operations and implement best practices...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $135K *

Engage with clients to deliver high-quality field services in data centers, ensuring adherence to ABB standards and safety protocols while identifying opportunities for operational enhancements and pr...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$82K - $193K *

Lead the charge in PLM transformation initiatives, driving Teamcenter implementations and ensuring best practices are followed. Collaborate cross-functionally to enhance customer processes and deliver...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$500K+*

Elevate your career by leading the SRE team to set reliability standards and optimize infrastructure across a rapidly changing environment, leveraging AI for enhanced operation efficiencies and cross...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$215K - $240K *

Lead the charge in driving successful technical pre-sales outcomes for security solutions, bridging strategic business value and functionality while ensuring high customer satisfaction and successful...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Accelerate progress at a fast-paced startup by enhancing our infrastructure. You'll drive improvements across AWS, Terraform, Kubernetes, and CI/CD pipelines, ensuring robust, scalable, and secure sys...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $255K *

Join a team that's shaping a cutting-edge platform by leading core and feature engineering teams. Drive technical direction, foster team growth, and solve complex problems in a pivotal role while scal...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Unlock your potential as a senior data engineer, leading the design and implementation of scalable data solutions that drive enterprise decision-making and enhance analytical capabilities in dynamic c...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$93K - $104K *

Transform your career as a Hyper-V Engineer, leading the design and implementation of advanced virtualization solutions while collaborating on global migration initiatives and optimizing cutting-edge...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Unlock potential by leading complex Digital Experience (DEX) solutions in SaaS for enterprise clients. Serve as a trusted advisor, ensuring successful Aternity adoption while addressing performance vi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$145K - $180K *

Lead the charge in delivering complex, multi-discipline projects while mentoring engineers and validating technical solutions. Shape client relationships and uphold design excellence as a trusted advi...

US-AnywhereRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$128K - $174K *

Innovate cloud infrastructure and developer tooling, enhancing reliability and observability while collaborating with teams to enable efficient service delivery and improve the overall developer exper...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $215K *

Join us to lead the charge in driving scalable Ansible automation solutions while mentoring teams, advising clients, and enhancing consulting practices. Your expertise will elevate client engagements...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$83K - $104K *

Advance your engineering skills by collaborating on diverse low voltage projects, producing essential documents, and working with a dynamic team. Benefit from mentorship to enhance design capabilities...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Unlock potential by partnering with sales teams to drive technical excellence and forge strong customer relationships, delivering innovative API security solutions that meet critical business needs an...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Drive innovative data solutions by designing pipelines and reporting tools. Collaborate with teams to enhance user experience and deliver actionable insights in a dynamic environment focused on improv...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.