Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $130K *

Drive business intelligence innovation by collaborating with customers to uncover insights, manage technical presales processes, and deliver tailored solutions, all while being a trusted advisor throu...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Contribute to the global network infrastructure by implementing and evolving critical network systems. Engage in architecture analysis, design, and troubleshooting for complex network challenges, ensu...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$144K - $288K *

Transform cloud infrastructure through innovative automation strategies, driving efficiency and security while leading teams to optimize CI/CD workflows. Leverage deep expertise in IaC and programming...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$93K - $140K *

Take ownership of customer quality processes by leading initiatives that enhance satisfaction, drive improvements, and manage technical support for strategic accounts, ensuring a top-tier experience t...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Champion customer relationships post-sale, ensuring maximum value, retention and growth for Enterprise accounts through effective onboarding, insights-driven account management, and collaboration with...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Elevate talent acquisition at a dynamic tech company by leading comprehensive recruiting strategies, collaborating with cross-functional teams, and enhancing candidate experiences to drive sustainable...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Play a key role in delivering exceptional technical support to clients by managing escalated issues, implementing network solutions, and ensuring optimal operational functionality within a dynamic Man...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$124K - $187K *

Optimize enterprise infrastructure projects by executing designs, conducting tests, and ensuring handoffs. Collaborate closely with architects and project managers while demonstrating strong communica...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $114K *

Transform enterprise operational effectiveness by leading Configuration Management initiatives. Collaborate cross-functionally to ensure timely delivery of projects while maintaining high standards in...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$87K - $135K *

Drive innovation by architecting scalable infrastructure solutions and mentoring engineers. Collaborate with a dynamic DevOps team to tackle technical challenges while ensuring system security and eff...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $118K *

Join our team to enhance equipment reliability and operational efficiency in Global Service Centers. Collaborate with cross-functional teams to support installations, troubleshooting, and process impr...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$101K - $120K *

Elevate project engineering excellence by providing technical guidance, support, and mentorship, driving the successful execution of immersive audiovisual installations while ensuring alignment with p...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Shape the future of technology solutions by leading architecture efforts in sales and project delivery while leveraging your expertise in software delivery and innovation to fulfill client visions and...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $119K *

Drive customer success by managing deployment of IoT solutions for enterprise clients. Collaborate across departments to ensure smooth onboarding, enhance product adoption, and foster long-term client...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Shape the future of security by owning and enhancing cloud and application safety. Leverage AI to automate threat detection, manage incidents, and secure corporate environments while collaborating acr...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join our dynamic marketing team to drive impactful go-to-market strategies for engineering simulation software. Leverage your technical background to craft compelling messaging and content that resona...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$118K - $157K *

Drive security sales initiatives by collaborating with enterprise teams to identify needs, deliver technical solutions, and present product value to enhance customer satisfaction and adoption of cutti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$168K - $312K *

Shape the future of enterprise data protection by leading technical sales cycles for a cloud-native platform. Collaborate closely with sales specialists and product management to drive solutions tailo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Drive customer success by providing expert technical guidance and strategic leadership for complex cloud solutions, while mentoring team members and ensuring high satisfaction and retention among key...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$162K - $210K *

Drive your career forward as a Consultant in Technical Account Management, ensuring optimal service delivery and customer satisfaction. Collaborate with diverse teams to proactively solve issues and e...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$172K - $286K *

Empower cybersecurity sales in the CCA region by providing expert technical support, delivering engaging product demonstrations, and articulating complex concepts to diverse audiences, all while stayi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$109K - $165K *

Build strong relationships at a leading IoT company, guiding enterprise customers through deployment and adoption of innovative solutions. Collaborate cross-functionally while driving customer success...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$94K - $176K *

Champion client-focused integration solutions by leading diverse teams, analyzing tax requirements, and delivering impactful Oracle implementations that enhance overall compliance and operational effi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $210K *

Drive growth by managing new and existing accounts across a designated territory, leveraging partner relationships to execute strategic sales initiatives and enhance pipeline development through effec...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$136K - $181K *

Lead the charge in developing and maintaining our cloud-based infrastructure, ensuring optimal performance, scalability, and security while collaborating across teams to enhance deployment automation...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.