In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Enterprise Solution Engineer - Central
$110K - $130K *
Drive business intelligence innovation by collaborating with customers to uncover insights, manage technical presales processes, and deliver tailored solutions, all while being a trusted advisor throu...
5 days ago
$95K - $115K *
Contribute to the global network infrastructure by implementing and evolving critical network systems. Engage in architecture analysis, design, and troubleshooting for complex network challenges, ensu...
4 weeks ago
Principal Cloud Infrastructure Engineer (AWS)
$144K - $288K *
Transform cloud infrastructure through innovative automation strategies, driving efficiency and security while leading teams to optimize CI/CD workflows. Leverage deep expertise in IaC and programming...
Reposted 4 days ago
$93K - $140K *
Take ownership of customer quality processes by leading initiatives that enhance satisfaction, drive improvements, and manage technical support for strategic accounts, ensuring a top-tier experience t...
6 days ago
Senior Customer Account Manager - East
$150K - $170K *
Champion customer relationships post-sale, ensuring maximum value, retention and growth for Enterprise accounts through effective onboarding, insights-driven account management, and collaboration with...
1 week ago
Senior Technical Recruiter, Engineering
$110K - $130K *
Elevate talent acquisition at a dynamic tech company by leading comprehensive recruiting strategies, collaborating with cross-functional teams, and enhancing candidate experiences to drive sustainable...
Reposted yesterday
$95K - $115K *
Play a key role in delivering exceptional technical support to clients by managing escalated issues, implementing network solutions, and ensuring optimal operational functionality within a dynamic Man...
2 weeks ago
Network Engineer I/II (Infrastructure)
$124K - $187K *
Optimize enterprise infrastructure projects by executing designs, conducting tests, and ensuring handoffs. Collaborate closely with architects and project managers while demonstrating strong communica...
1 week ago
Senior Product Support Specialist
$90K - $114K *
Transform enterprise operational effectiveness by leading Configuration Management initiatives. Collaborate cross-functionally to ensure timely delivery of projects while maintaining high standards in...
4 weeks ago
$87K - $135K *
Drive innovation by architecting scalable infrastructure solutions and mentoring engineers. Collaborate with a dynamic DevOps team to tackle technical challenges while ensuring system security and eff...
2 days ago
Sr. Global Service Center Equipment Engineer
$90K - $118K *
Join our team to enhance equipment reliability and operational efficiency in Global Service Centers. Collaborate with cross-functional teams to support installations, troubleshooting, and process impr...
3 days ago
$101K - $120K *
Elevate project engineering excellence by providing technical guidance, support, and mentorship, driving the successful execution of immersive audiovisual installations while ensuring alignment with p...
1 week ago
Senior Manager, Solutions Architecture
$120K - $145K *
Shape the future of technology solutions by leading architecture efforts in sales and project delivery while leveraging your expertise in software delivery and innovation to fulfill client visions and...
Reposted 3 weeks ago
Enterprise Core Implementation Consultant - ET/CT Zone
$88K - $119K *
Drive customer success by managing deployment of IoT solutions for enterprise clients. Collaborate across departments to ensure smooth onboarding, enhance product adoption, and foster long-term client...
2 weeks ago
$125K - $150K *
Shape the future of security by owning and enhancing cloud and application safety. Leverage AI to automate threat detection, manage incidents, and secure corporate environments while collaborating acr...
6 days ago
Product Marketing Lead - Engineering Simulation
$110K - $130K *
Join our dynamic marketing team to drive impactful go-to-market strategies for engineering simulation software. Leverage your technical background to craft compelling messaging and content that resona...
2 weeks ago
$118K - $157K *
Drive security sales initiatives by collaborating with enterprise teams to identify needs, deliver technical solutions, and present product value to enhance customer satisfaction and adoption of cutti...
2 weeks ago
Senior Sales Systems Engineer, Kasten, West
$168K - $312K *
Shape the future of enterprise data protection by leading technical sales cycles for a cloud-native platform. Collaborate closely with sales specialists and product management to drive solutions tailo...
2 weeks ago
Senior Technical Account Manager
$120K - $145K *
Drive customer success by providing expert technical guidance and strategic leadership for complex cloud solutions, while mentoring team members and ensuring high satisfaction and retention among key...
2 weeks ago
Consultant, Technical Account Manager
$162K - $210K *
Drive your career forward as a Consultant in Technical Account Management, ensuring optimal service delivery and customer satisfaction. Collaborate with diverse teams to proactively solve issues and e...
Reposted 2 weeks ago
Senior Sales Engineer, Central America and Caribbean
$172K - $286K *
Empower cybersecurity sales in the CCA region by providing expert technical support, delivering engaging product demonstrations, and articulating complex concepts to diverse audiences, all while stayi...
1 week ago
Senior Strategic Implementation Consultant
$109K - $165K *
Build strong relationships at a leading IoT company, guiding enterprise customers through deployment and adoption of innovative solutions. Collaborate cross-functionally while driving customer success...
2 weeks ago
Senior Technical Implementation Consultant ERP
$94K - $176K *
Champion client-focused integration solutions by leading diverse teams, analyzing tax requirements, and delivering impactful Oracle implementations that enhance overall compliance and operational effi...
2 weeks ago
$130K - $210K *
Drive growth by managing new and existing accounts across a designated territory, leveraging partner relationships to execute strategic sales initiatives and enhance pipeline development through effec...
5 days ago
Staff Site Reliability Engineer
$136K - $181K *
Lead the charge in developing and maintaining our cloud-based infrastructure, ensuring optimal performance, scalability, and security while collaborating across teams to enhance deployment automation...
1 week ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.