Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$90K - $130K *

Join a high-performing team to sell innovative Continuous Testing Software, transforming how customers enhance software quality and speed to market in a dynamic start-up environment backed by top indu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$118K - $195K *

Champion automated compliance solutions and lead large-scale audits across multiple frameworks. Drive cross-functional collaboration while mentoring the team to build a robust compliance architecture...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$96K - $132K *

Transform cybersecurity in healthcare by ensuring secure product development and safeguarding sensitive data, while collaborating with multidisciplinary teams to identify risks and reinforce privacy s...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Innovate as a Senior .NET Software Engineer, crafting impactful SaaS solutions. Collaborate within a dynamic remote team to design and enhance multi-tenant applications, driving efficiency and excelle...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Engage as a key technical advisor, supporting sales teams to address client needs through innovative SaaS solutions. Collaborate cross-functionally to enhance product offerings and drive successful cu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $150K *

Collaborate with key stakeholders to drive customer success through optimized solutions, leveraging deep telecom knowledge and data analytics to influence decision-making and enhance value delivery in...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Partner with us to deliver strategic Microsoft solutions; configure, troubleshoot, and optimize environments while providing expert guidance. Manage project deliverables and foster client relationship...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Join a dynamic team as you tackle complex technical challenges, ensuring system stability and performance. Provide exceptional support, collaborate with engineers, and enhance IT processes in a fully...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $140K *

Champion efficient service delivery by ensuring compliance with customer contract requirements across diverse data center operations. Collaborate cross-functionally to drive continuous improvement and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$79K - $130K *

Lead the charge in delivering exceptional field service and support, enhancing equipment installations, maintaining customer relationships, and driving technical excellence in a challenging biotech en...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$149K - $198K *

Engage with customers by providing technical expertise during the sales process. Foster relationships, handle technical evaluations, and ensure project success. Collaborate with teams to enhance offer...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $141K *

Join a team that's shaping the future of federal data access by leading technical support and user engagement for a vital program. Drive operations, manage reporting, and ensure compliance while worki...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $95K *

Champion the global administration and support of OT network infrastructure, driving technical solutions to meet diverse business needs while fostering an environment of teamwork and continuous improv...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $165K *

Join a team that drives excellence in technical operations, providing leadership, developing strategies, and enhancing team performance to meet company goals while ensuring client satisfaction through...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Unlock potential by driving customer success and technical excellence in the public sector, transforming eLearning goals into strategic initiatives. Bridge customer relations and internal teams to enh...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Engage as a Senior Software Engineer to build and integrate marketing tech stacks, driving growth through collaboration across teams. Lead critical initiatives while fostering an innovative, AI-driven...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Accelerate growth by managing enterprise VMware environments, optimizing performance, and ensuring high availability and security. Play a key role in disaster recovery, core infrastructure services, a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$153K - $166K *

Invent scalable cloud solutions that modernize workforce tools, applying deep engineering skills and AI expertise to enhance operational efficiency for millions of students and schools. Collaborate ac...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Design a scalable customer support strategy across diverse partnerships, ensuring fast, accurate resolutions for millions of users. Lead operations, develop frameworks, and integrate AI tools to optim...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $130K *

Optimize and support the design of robust databases for a large-scale IVR and contact center platform, ensuring high performance, reliability, and scalability while collaborating with cross-functional...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$136K - $170K *

Join a team that's shaping the future of cloud identity solutions while optimizing infrastructures, automating deployments, and enhancing security. Collaborate to deliver mission-critical software and...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Take ownership of software quality by designing test plans, executing manual and automation tests, and collaborating with engineering teams to ensure reliable, production-ready releases while tracking...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $90K *

Champion security system installations by leading teams in remote locations, managing projects from planning to execution, and ensuring compliance with regulations and standards across various sites...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $130K *

Lead and innovate the migrations function, streamlining processes and driving operational excellence while managing a team across various EMR systems to enhance provider experiences on the platform...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Elevate your career by serving as a vital link between Sales & Marketing and Engineering. Ensure technical precision in commercial measures while enhancing customer satisfaction through effective comm...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.