Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$125K - $140K *

Collaborate with cross-functional teams to translate marketing initiatives into actionable technical solutions, driving product development and managing product lifecycles within the entertainment ind...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$164K - $240K *

Accelerate progress at the forefront of private cloud architecture by designing, deploying, and optimizing solutions. Leverage your expertise to drive standards, mentor teams, and cultivate robust cli...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $185K *

Elevate your career by collaborating with sales teams to showcase Cresta's AI-driven solutions. You'll provide technical insights, conduct demos, and drive adoption while translating client needs into...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$104K - $166K *

Join a team that's committed to ensuring operational reliability and excellence for production systems in AWS environments. Collaborate with engineers and developers to maintain high-quality infrastru...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Elevate network performance and reliability by leading automation efforts, troubleshooting incidents, and improving operational practices in a secure environment while mentoring Tier II engineers and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$152K - $223K *

Join a forward-thinking team shaping the future of enterprise integration through innovative API strategies, driving automation and fostering collaboration across technologies to enhance business outc...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$134K - $221K *

Join a dynamic team to deliver innovative solutions that align customer needs with cutting-edge technologies. Collaborate with cross-functional teams to enhance cloud infrastructures while advocating...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$87K - $137K *

Join a dynamic team to enhance customer success through impactful content creation and enablement. Lead projects, manage stakeholder communications, and develop robust training programs that drive use...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$86K - $108K *

Join a team that's dedicated to enhancing customer satisfaction by providing expert technical support while collaborating with engineering teams to ensure seamless operations of products and services...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$154K - $260K *

Partner with us to drive innovation within our IAM platform, influencing the authentication and authorization strategies for millions of users while mentoring a talented team across a scalable tech st...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$142K - $184K *

Unlock potential by leading innovation in IAM security, driving technical strategy across frontend and backend systems while mentoring peers and building scalable, resilient solutions that impact mill...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Lead the charge in designing and reviewing FTTP network solutions, collaborating effectively with clients and stakeholders to enhance deployment efficiency and cost management across diverse construct...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $125K *

Redefine technical documentation by crafting user-focused content that simplifies complex technologies. Collaborate with engineers and designers, managing the full documentation lifecycle while levera...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $115K *

Drive technical discovery and solution strategy in collaboration with Sales, addressing complex customer use cases while delivering tailored product demonstrations and managing end-to-end evaluations...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $95K *

Shape the future of building automation and electrical monitoring systems by providing technical support in design, integration, and collaboration with diverse engineering teams in a remote work setti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$77K - $147K *

Play a key role in enterprise application support by monitoring, troubleshooting, and resolving incidents to optimize performance and ensure service reliability across critical business applications a...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Transform our systems through innovative Site Reliability Engineering, ensuring optimal performance and reliability. Collaborate with cross-functional teams to implement best practices, integrate AI t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$163K - $224K *

Lead the charge in developing innovative software solutions, guiding cross-functional teams in delivering exceptional healthcare technology products to enhance patient outcomes and streamline claim pr...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$110K - $130K *

Innovate by designing, integrating, and validating technical infrastructure for mission operations. Ensure reliability and supportability through systems analysis and troubleshooting while collaborati...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$92K - $180K *

Unlock potential by collaborating with sales teams to demonstrate cybersecurity solutions. Drive customer engagements, resolve technical inquiries, and facilitate Proof-of-Concepts to safeguard organi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Shape the future of user experience by leading impactful research initiatives. Collaborate across industries, define strategic insights, and drive evidence-based product innovation, enabling organizat...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Lead complex operational solutions in enterprise automation, guiding pre-sales technical processes. Collaborate closely with customers and Account Executives to design pilots and ensure seamless trans...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$145K - $160K *

Transform cloud infrastructure by leading platform automation efforts and delivering self-service solutions. Collaborate across teams to enhance engineering efficacy while driving the technical direct...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Optimize and manage a scalable, resilient storage layer for global data transactions, designing solutions to enhance system performance while mentoring junior engineers and driving process improvement...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Manage enterprise and wireless network design and deployment across data centers and labs, ensuring robust connectivity through innovative solutions in dynamic environments. Collaborate with teams to...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.