In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$125K - $140K *
Collaborate with cross-functional teams to translate marketing initiatives into actionable technical solutions, driving product development and managing product lifecycles within the entertainment ind...
1 week ago
Principal Consulting Engineer - VMware Cloud Foundation Operations
$164K - $240K *
Accelerate progress at the forefront of private cloud architecture by designing, deploying, and optimizing solutions. Leverage your expertise to drive standards, mentor teams, and cultivate robust cli...
Reposted 3 weeks ago
$160K - $185K *
Elevate your career by collaborating with sales teams to showcase Cresta's AI-driven solutions. You'll provide technical insights, conduct demos, and drive adoption while translating client needs into...
Reposted 4 weeks ago
Site Reliability Engineer (SRE) – Evening Shift
$104K - $166K *
Join a team that's committed to ensuring operational reliability and excellence for production systems in AWS environments. Collaborate with engineers and developers to maintain high-quality infrastru...
4 days ago
Lead Network Automation Engineer - Federal Customer
$120K - $145K *
Elevate network performance and reliability by leading automation efforts, troubleshooting incidents, and improving operational practices in a secure environment while mentoring Tier II engineers and...
2 weeks ago
Principal Software Development Engineer
$152K - $223K *
Join a forward-thinking team shaping the future of enterprise integration through innovative API strategies, driving automation and fostering collaboration across technologies to enhance business outc...
Reposted today
$134K - $221K *
Join a dynamic team to deliver innovative solutions that align customer needs with cutting-edge technologies. Collaborate with cross-functional teams to enhance cloud infrastructures while advocating...
3 weeks ago
Customer Success Content & Enablement Manager
$87K - $137K *
Join a dynamic team to enhance customer success through impactful content creation and enablement. Lead projects, manage stakeholder communications, and develop robust training programs that drive use...
3 weeks ago
Senior Production Support Engineer
$86K - $108K *
Join a team that's dedicated to enhancing customer satisfaction by providing expert technical support while collaborating with engineering teams to ensure seamless operations of products and services...
1 week ago
Senior Software Engineer I/II - Infrastructure
$154K - $260K *
Partner with us to drive innovation within our IAM platform, influencing the authentication and authorization strategies for millions of users while mentoring a talented team across a scalable tech st...
Reposted 6 days ago
Senior Software Engineer I/II - Infrastructure
$142K - $184K *
Unlock potential by leading innovation in IAM security, driving technical strategy across frontend and backend systems while mentoring peers and building scalable, resilient solutions that impact mill...
Reposted 6 days ago
$90K - $110K *
Lead the charge in designing and reviewing FTTP network solutions, collaborating effectively with clients and stakeholders to enhance deployment efficiency and cost management across diverse construct...
2 weeks ago
$100K - $125K *
Redefine technical documentation by crafting user-focused content that simplifies complex technologies. Collaborate with engineers and designers, managing the full documentation lifecycle while levera...
2 weeks ago
$100K - $115K *
Drive technical discovery and solution strategy in collaboration with Sales, addressing complex customer use cases while delivering tailored product demonstrations and managing end-to-end evaluations...
1 week ago
$78K - $95K *
Shape the future of building automation and electrical monitoring systems by providing technical support in design, integration, and collaboration with diverse engineering teams in a remote work setti...
2 weeks ago
Application Support Engineer - Intermediate Level
$77K - $147K *
Play a key role in enterprise application support by monitoring, troubleshooting, and resolving incidents to optimize performance and ensure service reliability across critical business applications a...
2 days ago
Lead Site Reliability Engineer
$135K - $160K *
Transform our systems through innovative Site Reliability Engineering, ensuring optimal performance and reliability. Collaborate with cross-functional teams to implement best practices, integrate AI t...
3 weeks ago
$163K - $224K *
Lead the charge in developing innovative software solutions, guiding cross-functional teams in delivering exceptional healthcare technology products to enhance patient outcomes and streamline claim pr...
2 weeks ago
Hardware, Mechanical Power Engineer - Federal Customer
$110K - $130K *
Innovate by designing, integrating, and validating technical infrastructure for mission operations. Ensure reliability and supportability through systems analysis and troubleshooting while collaborati...
2 weeks ago
Security Engineer, Channel Sales
$92K - $180K *
Unlock potential by collaborating with sales teams to demonstrate cybersecurity solutions. Drive customer engagements, resolve technical inquiries, and facilitate Proof-of-Concepts to safeguard organi...
3 weeks ago
$100K - $120K *
Shape the future of user experience by leading impactful research initiatives. Collaborate across industries, define strategic insights, and drive evidence-based product innovation, enabling organizat...
3 weeks ago
Pre-sales Engineer (US Based - Remote)
$110K - $130K *
Lead complex operational solutions in enterprise automation, guiding pre-sales technical processes. Collaborate closely with customers and Account Executives to design pilots and ensure seamless trans...
1 week ago
$145K - $160K *
Transform cloud infrastructure by leading platform automation efforts and delivering self-service solutions. Collaborate across teams to enhance engineering efficacy while driving the technical direct...
1 week ago
$125K - $150K *
Optimize and manage a scalable, resilient storage layer for global data transactions, designing solutions to enhance system performance while mentoring junior engineers and driving process improvement...
2 weeks ago
$100K - $120K *
Manage enterprise and wireless network design and deployment across data centers and labs, ensuring robust connectivity through innovative solutions in dynamic environments. Collaborate with teams to...
Reposted 1 week ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.