Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$125K - $150K *

Create impactful data pipelines to transform raw data into actionable insights. Collaborate with cross-functional teams to deliver high-quality data solutions that support a culture of self-service an...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $153K *

Drive innovation by delivering Elastic solutions, guiding architecture design, and optimizing capacity in critical environments, while mentoring teams and fostering strong customer relationships for m...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$83K - $104K *

Join an innovative team driving technical support and customer satisfaction in pharmaceutical systems. Enhance equipment performance and customer training while making a significant impact on business...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$145K - $178K *

Shape the future of high-speed connectivity as a technical liaison for optical interconnect solutions, driving customer adoption and product innovation while collaborating across multiple teams to add...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$116K - $146K *

Champion the development and operation of scalable backend services on dual-cloud infrastructure. Collaborate with senior engineers to support distributed systems, leveraging Kubernetes and Infrastruc...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$150K *

Join a team that's redefining product management in data engineering, analytics, and compliance. Own the end-to-end product lifecycle to enhance data quality and governance for a scalable and auditabl...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$168K - $219K *

Join a team that's driving innovation in technical sales, helping clients solve complex engineering challenges through tailored solutions and strategic guidance, while enhancing product offerings base...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead our cyber security team to enhance software and infrastructure security across cloud platforms, ensuring robust protections for systems serving emergency services globally and guiding developers...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $111K *

Unlock potential by designing and implementing advanced network solutions, collaborating with teams to drive projects, and enhancing methodologies. Play a crucial role in maintaining network documenta...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$68K - $113K *

Join our Field Engineering Program to develop technical expertise and leadership skills. Gain hands-on experience in supporting power generation installations and maintenance while traveling to custom...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$69K - $103K *

Join a dynamic team where you will drive service excellence and customer satisfaction while mastering equipment support, installation, and maintenance in the healthcare technology space. Build partner...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Drive customer success as the primary contact for support and operational health, ensuring exceptional service delivery and proactive risk management while collaborating with cross-functional teams to...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$225K - $275K *

Take ownership of technical sales opportunities by assessing client needs, developing relationships, and leveraging expertise in Chainguard products to secure wins and drive customer success while col...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that merges technology and business strategy to drive measurable security outcomes. Leverage your expertise to influence clients, from leading discovery sessions to designing tailored solu...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$155K - $165K *

Shape the future of solar energy by leading the technical strategy and customer engagement for eBOS solutions, ensuring successful deployments and optimization across all project phases. Collaborate c...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$175K - $185K *

Join a dynamic team as a Technical Project Manager, overseeing cloud data initiatives. You'll facilitate workspace provisioning, optimize workflows, and collaborate with engineering teams to ensure ti...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Transform customer relationships by leading complex onboarding engagements, ensuring business outcomes, and facilitating executive alignment across enterprise implementations from transition to long-t...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Elevate your career by providing advanced support and engineering for complex Identity Manager environments. Analyze, troubleshoot, and enhance NetIQ Open Text Identity Manager applications while coll...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Pioneer the operational reliability of advanced lab environments, enhance automation strategies, and tackle complex technical challenges with a skilled team. Elevate performance standards and drive in...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $145K *

Join a team that's dedicated to enhancing service operations for mission-critical data centers. As a leader, you'll manage HVAC service teams, improve processes, and ensure high customer satisfaction...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$200K - $350K *

Engage in a high-impact role to shape product messaging and positioning, translating technical features into compelling market narratives for diverse audiences. Collaborate cross-functionally to drive...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $105K *

Join a team that's redefining field service in automation. This role combines a hands-on technical focus with exceptional customer support, facilitating system troubleshooting, installation, and enhan...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $350K *

Optimize mission critical electrical power studies, leading a team to analyze short circuit, coordination, and arc flash assessments while enhancing internal capabilities and collaborating effectively...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $150K *

Accelerate customer success by forging strategic partnerships and guiding enterprise clients through their AI security journeys, ensuring they achieve measurable outcomes and realize business value fr...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.