Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$101K - $157K *

Empower customer success and technical teams by developing innovative training programs that drive performance and growth. Collaborate cross-functionally to enhance onboarding, skills, and measurable...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$112K - $231K *

Drive enablement initiatives for our sales teams in AMER, enhancing their skills and knowledge, facilitating onboarding, and collaborating globally to boost productivity and go-to-market success in th...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Lead the charge in optimizing Microsoft 365 platforms, focusing on automation with Intune and Graph API. Collaborate with IT teams to ensure effective device management and streamline user experience...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$127K - $175K *

Shape the future of our enterprise network by defining standards, leading transformations, and driving innovative solutions to enhance performance and scalability across on-premises and cloud environm...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$149K - $185K *

Transform global IT support delivery by leading a dynamic team focused on enhancing employee experience, operational efficiency, and service quality in a remote-first environment, while fostering tale...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$158K - $240K *

Accelerate progress at the forefront of private cloud architecture by designing, deploying, and optimizing solutions. Leverage your expertise to drive standards, mentor teams, and cultivate robust cli...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$83K - $222K *

Lead the charge in Linux engineering by driving project success through innovative solutions and collaboration with stakeholders, ensuring customer satisfaction and continuous process improvement in a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $100K *

Partner with us to master financial analysis and modeling in cloud tech, driving strategic insights and planning for high-growth initiatives in GPU-as-a-Service offerings, ensuring data accuracy and e...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $250K *

Explore opportunities to leverage your AI expertise in a consultative, customer-facing role. Collaborate with diverse teams to deliver tailored cybersecurity solutions, while representing leading Goog...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive the evolution of backend systems for a leading cloud platform, enhancing API design and technical integrity while navigating a mature PHP architecture. Collaborate with engineering peers to opti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$98K - $163K *

Oversee project execution for Technical Support and User Engagement tasks, coordinating daily activities and developing training materials while monitoring schedules and service metrics to enhance use...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Lead the charge in enabling successful SAP S/4HANA adoption through engaging training and robust stakeholder collaboration. Ensure business readiness by transforming complex content into practical lea...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$158K - $240K *

Engage in transformative automation solutions as a Principal Consulting Engineer, leveraging your expertise in VMware Cloud Foundation to enhance operations and drive innovation across enterprise envi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$106K - $160K *

Engage with clients to design and implement customized integrations, enhancing telecom solutions. Collaborate globally to deliver tailored configurations, ensuring high-quality outcomes and client sat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Pioneer customer success as you deliver technical expertise and strategic guidance, ensuring clients maximize value from GitLab. Collaborate across teams to support implementations and optimize workfl...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$89K - $99K *

Join a team that drives efficient airport field operations while leading crews in mechanical, electrical, and control installations, ensuring safety, schedule alignment, and budget compliance in dynam...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Transportation

$170K - $245K *

Take ownership of integrating security in CI/CD pipelines, ensuring secure cloud operations while empowering engineering teams at speed. Collaborate to fortify security architecture and manage vulnera...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in transforming customer engagements with innovative solutions for Internal Audit, SOX, and Compliance. Accelerate sales by partnering with Account Executives and demonstrating value t...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Join a dynamic team to bridge sales and engineering, owning technical storytelling in deals and guiding customers through pilot evaluations, ensuring alignment with operations for successful integrati...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $260K *

Join a team that optimizes customer data center environments by designing tailored infrastructure solutions. Collaborate with account teams, OEMs, and clients to uncover technology opportunities acros...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Grow your career with a pivotal role in designing and implementing innovative cloud-based and on-premises solutions. Collaborate with cross-functional teams to optimize network performance and deliver...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Transform your career by enhancing our flagship software platform and innovating new products in a fully remote environment. Collaborate directly with the CTO in a nimble, adaptable team focused on im...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$500K+*

Transform data protection by leading a team to develop innovative privacy solutions that meet regulatory standards while enhancing data enablement. Collaborate cross-functionally to build effective to...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Help us drive client success by leading a technical support team focused on enterprise relationships. You will bridge customers and engineering, ensuring swift issue resolution and mentorship while en...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Take ownership of developing low-latency, real-time web interfaces that empower operators to control autonomous vehicles, collaborating cross-functionally to drive innovation and efficiency in autonom...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.