Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$140K - $230K *

Join us to drive product enablement by crafting compelling value narratives, aligning product capabilities with customer needs, and collaborating with cross-functional teams to enhance go-to-market st...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $160K *

Explore an impactful role driving advanced AI travel solutions, owning voice integration, and enhancing real-time systems while collaborating with a senior team on innovative products and scalable arc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $160K *

Architect innovative solutions for a cutting-edge voice-driven AI platform, owning the real-time architecture while managing full stack development across various technologies, ensuring seamless integ...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$74K - $92K *

Join a team that's dedicated to enhancing healthcare by delivering exceptional customer service. Collaborate across diverse teams to resolve complex inquiries and improve processes, making a tangible...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$138K - $203K *

Develop, deploy, and manage robust, scalable backend services using Kubernetes, Terraform, and cloud technologies. Drive high standards in code quality and observability while mentoring engineers in a...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$240K - $300K *

Lead the charge in driving sales growth by developing strategic account plans, fostering client relationships, and navigating complex consultative processes to exceed quotas and achieve impactful resu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$113K - $170K *

Drive customer satisfaction by overseeing advanced troubleshooting, installations, and repairs of electronic equipment. Mentor junior engineers and manage escalations, ensuring compliance and effectiv...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $218K *

Serve as a key technical liaison, delivering customized unmanned solutions and ensuring operational excellence while collaborating with diverse clients and teams in the unmanned systems domain...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Innovate client onboarding by executing technical projects across hybrid and cloud infrastructures. Collaborate with teams to ensure excellence in deployments while enhancing client satisfaction and f...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $260K *

Join a team that's dedicated to designing innovative infrastructure solutions, collaborating closely with account teams to enhance customer data center environments and drive technology opportunities...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $260K *

Help us design cutting-edge infrastructure solutions by collaborating with account teams and customers across diverse technology areas. Drive growth by identifying tailored opportunities within data c...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $260K *

Unlock potential by leveraging your expertise in data center technologies to design customized infrastructure solutions. Collaborate with account teams and build relationships with OEMs to drive busin...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$127K - $236K *

Transform customer success outcomes by leading a team of engineers to drive value, improve resilience, and expand adoption through strategic planning and hands-on execution in cloud and data protectio...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$107K - $150K *

Join a team that's focused on designing and implementing advanced Physical Security Systems. Oversee client consultations, troubleshoot and support varied technologies, and lead project management ini...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $160K *

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$115K - $145K *

Support and enhance platform performance by diagnosing issues and providing application-level support, collaborating across teams to ensure seamless operations and client service in a dynamic environm...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$152K - $190K *

Drive customer success by integrating innovative security solutions into developer workflows, addressing vulnerabilities, and enhancing application security effectiveness through expert technical supp...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Elevate operational excellence in electrical infrastructure for hyperscale AI data centers. Lead audits, ensure readiness, and drive improvements, bridging operations, design, and construction to main...

US-AnywhereRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Information Technology

$117K - $176K *

Lead the charge in designing and implementing advanced motion systems, ensuring high-performance delivery while collaborating with teams to meet customer expectations and optimize product compliance a...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$107K - $147K *

Elevate client success as you collaborate across teams to ensure system stability, enhance communication, and advocate for clients in a dynamic healthcare software environment. Your expertise will dri...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$500K+*

Unlock your potential as a Group Tech Lead, driving multi-year technical strategy and innovations in application networking, impacting consumer and enterprise traffic across diverse business verticals...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in delivering technical and business solutions for clients by engaging in consultative practices. Mentor junior staff while managing diverse projects that enhance customer satisfaction...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Unlock new possibilities as you manage and develop a dedicated support engineering team, ensuring exceptional service for our US Government customers while driving innovation and quality in complex en...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$144K - $180K *

Lead the charge in shaping product strategy and go-to-market initiatives for a cutting-edge cybersecurity portfolio, driving impactful messaging and cross-functional collaboration to enhance market pr...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$72K - $115K *

Drive the design and technical support in data center operations, managing infrastructure projects and drafting technical documentation to ensure optimal performance and compliance across multiple POP...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.