Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $130K *

Lead the charge in driving strategic Professional Services sales, guiding clients through complex engagements to achieve business transformations and long-term growth. Collaborate with diverse teams t...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $130K *

Tackle complex Professional Services sales engagements across enterprise accounts. Collaborate with cross-functional teams to shape strategies, drive outcomes, and foster long-term client partnerships...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Join a team that engineers cutting-edge security operations tools and strategies. You will optimize security functions across diverse environments, enhancing efficiency and threat neutralization throu...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$61K - $99K *

Join our team to design and oversee Outside Plant projects using GIS. Collaborate with various stakeholders to ensure timely project completion while upholding standards in telecommunications across m...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Engage as a pivotal technical expert in customer-facing roles, driving enterprise sales strategies in support of DoD agencies. Collaborate closely with sales teams to deliver tailored solutions and en...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$170K - $200K *

Elevate enterprise AI deployments by engineering innovative solutions and guiding partners through complex integrations, ensuring successful implementations at scale...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $243K *

Unlock strategic opportunities as a Principal Specialist Sales Engineer, expertly translating complex customer needs in Data Security for SLED and Healthcare sectors while collaborating with sales tea...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Transform your career by leading a high-performing Solutions Engineering team, driving operational excellence and strategic alignment to facilitate business growth and technical pre-sales success acro...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Manage and inspire a high-performing Solutions Engineering team, ensuring operational excellence and strategic alignment. Drive pre-sales excellence, support business growth, and foster an inclusive c...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$176K - $237K *

Champion the development of robust computing systems across Temporal Cloud. Drive innovation in managed compute primitives and architect high-performance solutions while ensuring seamless multi-cloud...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$162K - $190K *

Transform cloud security operations with this hands-on role focused on automating secure environments. Utilize your expertise in AWS, Terraform, Kubernetes, and Splunk to enhance security workflows an...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$128K - $145K *

Transform global cloud networking by architecting scalable, secure solutions. Lead cross-functional teams to design and implement next-gen networking services while enhancing production systems and fo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $350K *

Champion innovative mechanical designs for critical data center projects, leading multidisciplinary teams through all phases of development. Enhance mechanical expertise while ensuring compliance and...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $130K *

Join a team that's dedicated to designing and implementing enterprise integration architectures, connecting business applications and analytics platforms using Azure Integration Services for scalable...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $160K *

Lead strategies to enhance product operations through advanced tooling and AI. Oversee implementation, governance, and training while ensuring alignment with organizational goals for maximum efficienc...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$145K - $160K *

Engineer impactful product operations through cutting-edge tools and AI. Lead implementation, optimization, and training strategies for enterprise-wide road mapping. Drive cross-functional collaborati...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Tackle complex network challenges by designing, implementing, and automating advanced infrastructure solutions while collaborating with IT teams to optimize performance and security for business succe...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$133K - $166K *

Solve complex challenges by managing AWS infrastructure for a critical healthcare platform. Drive modernization, optimize costs, and ensure compliance while mentoring teams to enhance operational effi...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $120K *

Lead cross-functional teams to innovate and enhance operational strategies, driving efficiency and engagement across diverse projects while fostering collaboration and continuous improvement throughou...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Media

$144K - $184K *

Drive client success by managing key accounts, expanding contract value, and enhancing customer satisfaction by collaborating with C-level executives and leveraging Gartner's strategic offerings...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$144K - $184K *

Shape the future of client relationships by strategizing and managing key accounts within a high-performing sales environment. Drive growth and satisfaction through consultative selling and foster exe...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $125K *

Grow your career with a Senior Manager role leading a dedicated product support team. Manage complex escalations, elevate customer experience, and drive operational improvements for strategic accounts...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$137K - $165K *

Join a team that's redefining security engineering, leading impactful assessments and innovative enhancements with cutting-edge technology. Your expertise will fortify systems against evolving challen...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Drive innovation in AI-powered tools by leading a multidisciplinary engineering team. Own the development of scalable, user-centric solutions that empower crime fighters while ensuring high quality an...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Transform software quality by leading test strategy, enhancing automation, and fostering innovation. Drive collaboration across teams to ensure comprehensive testing while mentoring QA engineers and o...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.